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My wife and I travel all over the world and have stayed at many hotels. At the end of the day it's all about the little things. I took my wife for a surprise birthday trip to Santa Fe and stayed in the Hacienda portion...More
The Hotel Santa Fe is one of the top hotels my wife and I have ever stayed in. We traveled from the Boston area to spend our anniversary and Thanksgiving in Santa Fe. For seven days we felt at home. The staff was amazing from...More
2 Thank JohnTlu
Response from PaulMargetson, Owner at Hotel Santa FeResponded December 1, 2017
Thank you so much for staying with us and taking the time to write to tripadvisor.com with your detailed and kind review and we have passed on your kind words to our staff. We are delighted to learn that you enjoyed your stay!
The hotel grounds are pretty and the the location is good. Nice size rooms., that's it. Unfortunately, they have the rudest staff . Short, rude, condescending, too busy to help, rolling eyes? Terrible attitude for employees in the service industry. Front desk rude. Restaurant rude....More
This hotel is in a great location. The room we got was much smaller than the ones pictured on the website but cozy. The shuttle service to town was a nice touch. All of the hotel staff were great and very helpful with dinner suggestions...More
I really wanted to love this hotel. My husband booked this place as a surprise on my birthday road trip with our dog, and he partly booked it because he believes in supporting local peoples and privately owned businesses. We love the adobe look of...More
Response from Shalmir L | Reviewed this property |
The shuttle service is free, but everyone always tips the driver. The breakfast was $10 person, but worth it. Or you can find sweets off the square. Didn't eat close to the hotel, but trust the staff for recommendations... More
The shuttle service is free, but everyone always tips the driver. The breakfast was $10 person, but worth it. Or you can find sweets off the square. Didn't eat close to the hotel, but trust the staff for recommendations. Didn't use the spa.