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Four Seasons Resort Rancho Encantado Santa Fe

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Four Seasons Resort Rancho Encantado Santa Fe
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Resort Rancho Encantado Santa Fe
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Showing 660: English reviews
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a very well furnished second floor casita close to the spa and pool and dinning room. We were able to park in front of the casita so there was no problem getting in the car anytime we wanted. It's important to know that the resort is about a 15 minute from downtown Santa Fe which was no... More 

Helpful?
2 Thank Russell R
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Russell R, Thank you for taking the time to complete a review following your recent stay with us. I am so pleased that you enjoyed your time at the resort and in particular your casita. We really are the perfect location to enjoy all of what Santa Fe has to offer especially the Santa Fe Opera. When your travels... More 

Houston, Texas
Level Contributor
147 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's probably too much money for what it is. Pros: - Humidifier at the room. - Spacious rooms. Cons: - This is the biggest con: most rooms are in a cabin style, so it is one room on top of the other. The problem is if you are on the first floor room: YOU HEAR EVERYTHING! I had to wear... More 

Helpful?
1 Thank Negroycanche
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Negroycanche, Thank you for taking the time to complete a survey following your recent stay. I am truly sorry that you did not enjoyed your experience at the resort and I would very much appreciate the opportunity to speak with you directly so that I can apologize directly and hopefully make amends. I have listed all my contact details... More 

denver
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The property and views are beautiful. The pool is nice and the spa is great. The restaurant has great food and the service there was really good. However the staff needs some additional training. When we arrived the check in process was very hurried and hectic as the phone was constantly ringing and he needed to answer it. We didn't... More 

Helpful?
2 Thank klindenbaum
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear klindenbaum, Thank you for taking the time to complete a review of your stay in June. I am pleased that you enjoyed aspects of your stay but clearly I am so sorry to learn that you experienced a number of challenges with our service. I would very much appreciate the opportunity to speak to you directly so that I... More 

Chicago, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

While the property is pretty the experience was not up to the Four Seasons reputation. The casitas are located a distance from the main building. Walking back and forth and getting your luggage to the room is not easy! Things have to be carried and our room is on the second floor with no elevator. We were gone nearly the... More 

Helpful?
Thank frank a
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear frank a, Thank you for taking the time to complete a review after your recent stay. I am truly sorry your experience was so disappointing and would very much appreciate the opportunity to speak to you so that I can personally apologize and hopefully make amends. Please see all of my contact details below. I look forward to speaking... More 

Chicago, Illinois
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful rooms, fantastic views, great service, and you can walk for miles and miles around the property. Its about 15 minutes or so outside of the city, and it really gives you the best of both worlds. You can drive in when you want to shop or go out to eat, and the hotel has many great activities if you... More 

Helpful?
2 Thank Michael K
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Michael K., Thank you for your lovely review. I could not agree more - we offer the best of both worlds and even better, we can drive you to the plaza if you wish! I hope that I will have the opportunity to welcome you back to Four Seasons in the near future. Sincerely, Meredith Macfarlane General Manager More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Traveled with 12 couples and enjoyed this secluded resort with private casitas. Unique features of the rooms include wood-burning fireplaces (indoor and outdoor) and heated floors. Received a very mediocre pedicure at the spa but others in our group had a good experience with massage and facials. Resort staff were highly professional and accommodating.

Review collected in partnership with Four Seasons

Helpful?
1 Thank MommyOnVacay32
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear MommyOnVacay32, Thank you for your review after your recent stay. I am pleased that for the most part you enjoyed your time with us but I was hoping you might be able to reach out to me with more feedback on your pedicure experience. I have included all of my contact information below. I am truly sorry that your... More 

St. Louis, MO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2016

We stayed at the Four Seasons as part of the Willbrand wedding, and could not have enjoyed our stay more. My parents had lived in Arizona, and I have always loved the Southwest, plus I had visited Santa Fe years ago, and had wanted a reason to return. My experience was everything I expected, as was the Four Seasons. Our... More 

Review collected in partnership with Four Seasons

Helpful?
2 Thank Xavier12
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Xavier12, Thank you for the detailed review after your stay with us for the wedding. The wedding was a beautiful event and I am thrilled that you had the opportunity to take advantage of all of the great places that Santa Fe has to offer. It is really a very diverse location with so much to offer. Rest assured... More 

austin
Level Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 18, 2016

Formerly Encantado Hotel, located outside of Santa Fe and somewhat in the "boonies". First class all the way, guest rooms perfectly accommodated and relaxing with private patios or balconies. Were there to attend a group outing of golfers. Food and service top notch as expected from a Four Seasons brand. Celebrated our anniversary while there and the hotel provided champagne... More 

Helpful?
1 Thank Crystalfox1
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Crystalfox1, I just wanted to reach out to you to thank you for your generous review. I am delighted that you enjoyed your time with us in particular the food and the service you received from the team. Rest assured I have shared your feedback with team and they are delighted that they left you with a such a... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

This place is incredible. It feels like you're in a private cabin in the woods with all the amenities of a resort. Extremely relaxing stay with excellent food and service. You can hop in the shuttle to downtown if you don't feel like dealing with parking and it's only a short 10 minute drive away.

Helpful?
2 Thank Megan W
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear Megan W., Thank you for your lovely review. I really like your description of the resort. We are the ideal location to unwind and relax but should you wish to head into the plaza, leave the driving to us! When your travels bring you back this way, please reach out to me directly so that I can personally oversee... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2016

This was our fourth visit to Rancho Encantado since the Four Seasons began managing it. It is a sensitively and landscaped and well maintained property nestled in the mountains outside of Santa Fe, with easy access to downtown and the Santa Fe Opera. The service is flawless, much improved since the FS took over management of the property. The spa... More 

Review collected in partnership with Four Seasons

Helpful?
2 Thank rhlevy
FSRanchoEncantado, General Manager at Four Seasons Resort Rancho Encantado Santa Fe, responded to this review

Dear rhlevy, Thank you for taking the time to post a review after your recent stay. I am so pleased that you enjoyed your time at the resort and I am thrilled that you feel the service is flawless. Rest assured I have shared your kind words with my team as they work very hard to create exceptional guest experiences.... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Under grand skies and infinite stars, rediscover your inner artist in our intimate escape from the ordinary – nestled in a high-mountain desert landscape, minutes from the magic of Santa Fe, New Mexico. Set in 57 unspoiled acres tucked gently into the Sangre de Cristo foothills, Four Seasons Resort Rancho Encantado Santa Fe is just 10 minutes from Santa Fe’s galleries, shops and distinctive architecture. The Resort offers 65 casita guest rooms and suites, each with its own fireplace and private terrace. ... more   less 

Additional Information about Four Seasons Resort Rancho Encantado Santa Fe

Address: 198 State Road 592, Santa Fe, NM 87506 (Formerly Encantado, An Auberge Resort)
Location: United States > New Mexico > Santa Fe
Price Range: $304 - $1,404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort Rancho Encantado Santa Fe 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Hotel Style:
#1 Top resorts Hotel in Santa Fe
#3 Luxury Hotel in Santa Fe
#3 Spa Hotel in Santa Fe
#5 Business Hotel in Santa Fe
#11 Romantic Hotel in Santa Fe
#12 Family Hotel in Santa Fe
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