We did everything by phone and computer. Because of the pandemic. They had everything set up for us via text or email. We got there and found the unit to be very clean and there was even a Chocolate bar left for my wife's Birthday, very thoughtful. They had the office area set up for us to get extra Blankets, pillows etc. Since there was no one on property. They really do have it set up nicely.
Spent one night in the Sucia suite on the third floor. The room was clean and had nice amenities including full size lavender lotions from local lavender farms. Remote check in was easy and convenient. The bathroom was on the second floor which was mildly inconvenient but to be expected with a unique hotel like this one. They had really comfortable full length robes that made up for it. Parking is about 3 blocks away which was also a mild inconvenience. However, location is exceptional with shopping and dining all within minutes walking distance. We would have stayed another night if it had not been fully booked. I would stay here again but just be aware of parking and bathrooms so as to have the proper expectations going in.
Nice hotel, only experience with it was during the pandemic. They have a completely remote checkin system. We never saw a single staff member, so while it is quite COVID compliant, the experience was cold and impersonal. Perhaps in a different time, this place is more warm and welcoming. The remote check in works but only allows entry at exactly the posted checkin time and not a second sooner (even though the room was ready). It seems that the electronic tool could be made friendlier to ping guests when the room is ready. Room was very clean and comfortable, and access to the amenities in the lobby was nice, given that no human was available. We stayed in the Cypress Suite, which has a large en-suite bathroom. Although there is no A/C, room was quiet and comfortable. Might stay here again in the future, but our experience was so impersonal, we will likely try other options. …
The friendly staff ensure all is just right and are always personable and helpful. I LOVE staying here - I consider it my home away from home. Never stay anywhere else in Friday Harbor. Rooms and common spaces are always clean. Excellent breakfast served. Always coffee and tea avialable. And be sure to get one of the afternoon cookies!
My boyfriend and I stayed at Birdrock whilst on our trip to the San Juan Islands and we loved it! We stayed in the skipjack room - which was a smaller room but it was perfect for what we needed and for such a great price. Even had an attached outdoor patio to the room. Would highly recommend!