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Red Roof Inn San Antonio - Lackland

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Red Roof Inn San Antonio - Lackland
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113 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I have stayed at Marriott's for the price of this motel. It was dirty and smelly. There was FOOD from the previous occupant on the floor, as well as debris. The toilet seat was broken and the bottom of the tub was filthy. The beds were so worn down you could feel the springs in the mattress. The bedding even... More 

Helpful?
1 Thank Dawn H
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We booked through booking.com to go to my son-in-law's graduation from BMT. We were told they do military discounts at check-in. When my daughter asked about the discount they were extremely rude, said they didn't do them & then the situation escalated I've never seen such horrible treatment to guests my life! (calling my daughter stupid & a liar!) Until... More 

Review collected in partnership with Deutsche Telekom

Helpful?
Thank Alisha H
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for my sons graduation from basic training. If you are looking for a hotel that is close to Lackland AFB this definitely works. I was really disappointed with the cleanliness of the hotel. We had to pull garbage out of the pool, someone had spit sunflower seeds all over the pool deck and we kept stepping in... More 

Helpful?
Thank Cole0410
New York City, New York
1 review
1 of 5 stars Reviewed 3 weeks ago

Booked a room at this hotel a month and a half ago and it was just horrible! We stayed here 4 years ago and it was clean and a wonderful experience. Being that I booked a room thinking it would be the same. Not at all!!!! The first room smelled like they washed a bunch of dogs in there or... More 

Helpful?
Thank jls631
San Antonio, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Kevin S. Was the best employee there, he was the only reason the stay here was bearable. He helped in any way he could and helped solve any problems we had. He's the sort of person who makes a company, the face and representation. If you have a guy like Kevin then you're golden.

Helpful?
1 Thank basage4
Belton, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 10, 2016

was overall a bad experience, had to change rooms several times for many different reasons, room was in bad shape, no hot water, tv sound did not work, night staff was nice day shift was rude and not helpful. Room had a horrible smell, bath tub was nasty and old, overall not good at all. At check out there was... More 

Helpful?
2 Thank texaspedels
A TripAdvisor Member
1 of 5 stars Reviewed April 4, 2016 via mobile

Avoid this hotel at all costs!! Dirtiest hotel we have ever stayed in. We reserved 4 rooms for family and each room was DIRTY, despite a promise they had been cleaned after we called the front desk. The floors had a dirty residue, had not been vacuumed, and the bed sheets were clearly not changed, but only remade for our... More 

Helpful?
2 Thank A TripAdvisor Member
Stockbridge, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 4, 2016

The room just looked unclean...t was really worn down. We didn't see any bugs or mold or anything like that; I think with it being as close to the AFB as it is, it gets used a lot so the room does look really worn. The front desk was exceptional! He gave us a ton of great information and was... More 

Helpful?
Thank t2tracer
marseilles, IL
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 24, 2016

I was a bit scared about the location when I booked, but the hotel is in a very good location and about 15 minute drive to downtown San Antonio where the festival was. Hotel is situated in a good area with LOTS of restaurants and stores nearby. The room was nice and I had a king size bed which was... More 

Helpful?
Thank floridian059
Anisa T, Manager at Red Roof Inn San Antonio - Lackland, responded to this review

Greetings! We appreciate your comments regarding your recent stay at the San Antonio Lackland Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we... More 

Costa Mesa, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 21, 2016

This hotel is the worst one I've ever stayed at. TV had a total of 8 channels, we were told at the beginning of our stay (a week) that it would be looked at, it never was. WiFi was non existent, couldn't watch NetFlix or anything else with internet, so basically no TV at all. The maids came super late... More 

Helpful?
1 Thank Danielle H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn San Antonio Lackland, TX is a pet friendly, family friendly hotel next to Lackland Air Force Base (AFB). The hotel is also close to the Alamo, the Alamodome, the River Walk, the Tower of the Americas, Henry B. Gonzalez Convention Center and Hemis Fair Park. Kelly Air Force Base (AFB), Wolff Stadium, St. Mary's University and Our Lady of the Lake University are all within 15 minutes. Red Roof San Antonio Lackland features non-smoking rooms, free continental breakfast, free High Speed Wireless Internet access throughout the building, an outdoor pool, a fitness center on-site, and a coin laundry facility. All rooms feature a microwave & refrigerator, iron & ironing board and in-room coffee. Enjoy our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn San Antonio - Lackland

Address: 6861 Highway 90 West, San Antonio, TX 78227
Location: United States > Texas > San Antonio
Price Range: $64 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn San Antonio - Lackland 2*
Number of rooms: 156
Reservation Options:
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Also Known As:
Red Roof Inn Lackland Hotel San Antonio
Lackland Red Roof Inn
San Antonio Red Roof Inn
Red Roof Inn San Antonio
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