We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Riverwalk, San Antonio

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
Panoramas (43)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,941 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Westin Riverwalk, San Antonio
See the most recent reviews
Showing 3,863: English reviews
Houston, Texas
Reviewed May 3, 2015

Hotel staff was extremely friendly, both at the front desk and in other areas of the hotel. Room was very nice. Beautiful city view. Great bar. Very much would recommend this hotel if you're traveling to San Antonio.

 Report
Helpful?
Thank mraggie
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello mraggie, I'm glad to hear that you had a nice experience while staying at the Westin Riverwalk. Thank you for the kind words and for staying with us. We hope to see you back soon! Bill Petrella General Manager

Reviewed May 1, 2015

Went with other family members during the last weekend of fiesta and Wendy Brenner was extremely helpful with expediting our reservations. She and the staff at the hotel were great. Hotel amenities were great; weather allowed us to enjoy the pool and the restaurant/bar was good for breakfast, dinner and relaxing. I would certainly recommend this hotel!

 Report
Helpful?
Thank Lorraine G
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Lorraine Thank you for the kind words and for mentioning our staff members by name! I will let them know that you appreciated their service. Thanks again for choosing the Westin Riverwalk and look forward to seeing you back soon. Bill Petrella, GM

Los Angeles, California
Reviewed May 1, 2015 via mobile

We were here for a conference and they made our stay very welcoming. San Antonio is a great city with great people. The hotel staff recommended some great places to eat even though the food there is still yummy. If you ask they will put a mini fridge in the room too :)

 Report
Helpful?
Thank WikitT
New York City, New York
Reviewed May 1, 2015

Stayed here for a conference, lovely hotel, generous rooms, comfy beds. Make sure you get a room on the river side of the hotel. Hotel is located on the riverwalk, easy access to all the restaurants located on the river. Short walk to the Alamo.

 Report
Helpful?
Thank bunkiss
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello bunkiss, Thank you for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the rooms, beds and location. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager

Dallas, Texas
Reviewed May 1, 2015

I just want to thank you Bill Petrella, You are doing a GREAT job with your hotel as well as your staff. For my first time in San Antonio, my stay was wonderful!!! I will most def be back SOON! Please give my appreciation to JR, he was awesome helping us at check-out after we were so unorganized. And Nora,...

 Report
Helpful?
1Thank zillah01
Milwaukee, Wisconsin
Reviewed April 30, 2015

The hotel was clean and pristine and made me feel at home. The employees were very courteous and professional. Did not eat at the hotel as I walked to the Hard Rock Cafe for lunch and then Irish pub Waxy O'Connor's for dinner. Both close. So is the Alamo.

 Report
Helpful?
Thank Roxy C
Derby, United Kingdom
Reviewed April 30, 2015 via mobile

We really enjoyed our stay at the Westin Riverwalk, great location and easy walking distance, lovely rooms, comfortable and clean with a luxurious feel. The pool was lovely just the right temperature. Breakfast was good, we've had better but it was still to a reasonably high standard with good choice at the buffet. The price is fairly standard for the...

 Report
Helpful?
Thank LouH81
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you Lou, for taking the time to give us your valuable feedback on your stay at The Westin Riverwalk. Thank you for pointing out various positive aspects of our hotel such as the great location, lovely rooms and swimming pool. We are happy you had a great time while staying with us. Thank you for staying with us and...

San Antonio, Texas
Reviewed April 29, 2015

This property makes every guest feel special and as if we were VIP. The staff is awesome and everyone at the hotel goes above and beyond for their guests. It was a plus that the Clippers stayed the same weekend as my family. The front desk supervisor dealt with us nightly coming in late after the fiesta festivities and I...

 Report
Helpful?
Thank Juli C
Reviewed April 29, 2015 via mobile

There are a lot of hotels in downtown San Antonio. When you choose, choose wisely and give the Westin Riverwalk a walk- on-by. The Internet connection keeps kicking you out...over 3 days we must have logged in 15 times. Very annoying. The valet parking is a ridiculous $39/night...PLUS tax. Directly across the street you can self park and pay $16.00...

 Report
Helpful?
Thank Fred P
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Dear Fred, It was with a great deal of disappointment that I read your post. I am deeply sorry that we failed,on several fronts, to meet your expectations. Please be assured that your concerns are being addressed and we will be taking measures to ensure that we improve. Thank you again for your comment and we welcome the opportunity to...

Gilbert, Arizona
Reviewed April 29, 2015

Our amazing experience started a week before we even arrived. Ingrid Schmidt (the executive assistant and experience specialist) sent us an e-mail asking what we were coming into town for and if there was anything that we needed to make our stay more enjoyable. I told her that we were coming into town for fun and for the local festival...

 Report
Helpful?
Thank Dave R
Questions? Get answers from hotel staff and past guests. Ask a question

1,122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (796)
Viewed
View from Room (86)
Viewed
Room/Suite (151)
Viewed
Hotel & Grounds (136)
Viewed
Bathroom (49)
Viewed
Dining (41)
Viewed
Business Center/Function Rooms (10)
Viewed
Pool/Beach Area (27)
Viewed
Other (296)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (303)
Viewed
Amenities (50)
Viewed
King Room (with Riverwalk view) (23)
Viewed
Pool (11)
Viewed
Premium Room (33)
Viewed
Dining (32)
Viewed
Spa Room with Two Double Beds (23)
Viewed
Studio Suite (30)
Viewed
Terrace Room (25)
Viewed
The Hotel (51)
Viewed
Two Double Room (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#22 of 353 in San Antonio
3,378 reviews
Hotel Contessa
#10 of 353 in San Antonio
3,000 reviews
East Side
Mokara Hotel and Spa
Mokara Hotel and Spa
#2 of 353 in San Antonio
1,347 reviews
Show Prices
Show Prices
Show Prices
Hotel Valencia Riverwalk
#12 of 353 in San Antonio
2,820 reviews
Downtown
Drury Inn & Suites San Antonio Riverwalk
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $235 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Jetsetter so you can book your The Westin Riverwalk, San Antonio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travelers.
42 questions
Ask a question

See all questions (42)

Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the riverwalk side are quieter than the city view rooms.”
 of 5 bubbles 454jakeb, 5 days ago | Read review
“We had a river side room with a balcony which was nice.”
 of 5 bubbles Disneygirl858, 2 weeks ago | Read review
“ask if locale is away from elevator (in any hotel)”
 of 5 bubbles Deb540, 3 weeks ago | Read review
“Definitely get a room with a balcony view of the Riverwalk - you won't be disappointed !”
 of 5 bubbles jillmac2017, 3 weeks ago | Read review
“Loved the view of the Riverwalk!”
 of 5 bubbles SurfSojourner, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question