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360
Panoramas (43) 
Room & Suite (630)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Riverwalk, San Antonio
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#36 of 394 hotels in San Antonio
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Poolside bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
184Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
Contact
420 W Market Street, San Antonio, TX 78205-2920
Getting there
Rental CarsSee rental cars from $29/day
4701Reviews70Q+A100Room tips
Reviews
Traveler rating
- 3,149
- 991
- 307
- 152
- 102
Time of year
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Popular mentions
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Most Recent
Arrived and got greeted by Moises. He took care of us the whole trip 4 days. Super great service. Doors were always opened. Hotel was good. And the front desk was helpful as well. Would recommend staying here.
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Date of stay: June 2022Trip type: Traveled on business
Helpful
The valet system is a complete cluster. Over an hour wait for them to bring out the wrong truck… Beware there is a “curbside” valet that they don’t tell you about. There’s a chaotic woman trying to manage this “system”. Save yourself the time and stress and park yourself in the garage across the street.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 days ago
Thank you for your time to share a review. I'm saddened to hear that you left feeling this way. Hopefully by now you've been in contact with our valet company to sort through any issues so they can make this right. Like many city hotels, a valet service is necessary since we do not have a parking facility of our own. We partner closely with our third-party valet company to ensure that the service levels match the Marriott and Westin standard, and I am extremely sorry if you had any issues. Please let us know if we can be of further assistance. Thank you for your time to share, so that we may share this immediately with the valet team.
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We had a lot of fun in the Riverwalk not to mention we took a Go Rio boat ride around it, it was really a great time, we all loved it, also there are a lot of restaurants that you can choose from, it's kinda pricey but it was all good, you might want to experience the night life too, it was very colorful with all the lights! This is a must see!
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 days ago
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. I'm delighted you had a wonderful time exploring San Antonio. It is such a beautiful location, with a lot to do. It sounds like you had a great trip. We look forward to welcoming you back for your next getaway soon!
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I brought my husband to the Westin Riverwalk to have the breakfast buffet at Zocca Cuisine D’Italia to celebrate Father’s Day. It was so wonderful & relaxing to have a sumptuous breakfast with a lovely view! The waitstaff was so friendly & helpful! We especially want to thank our specific server, Steve Vargas. He really made our time special & made us feel so welcome!! I highly recommend this restaurant to any who want great food, prepared perfectly and a lovely atmosphere!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 1 week ago
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Steve will be so happy to hear your comments; I cannot wait to share your kind words. Thank you for the wonderful feedback! It was truly our pleasure to be of service. We hope to welcome you back very soon!
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We went down for breakfast and sat right on the riverwalk! It was so tranquil and peaceful. The staff was fantastic. Dora was our server and she made us feel just like family. We all loved what we ordered. I am a big fan of a really good breakfast burrito, and mine was top notch. Don’t miss this dinning experience if you are on the riverwalk!
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 weeks ago
Thank you so much for being our guest and we are thrilled you had a wonderful experience. We will be sure to share your accolades with Dora and the whole Zocca team and our culinary team. They will be thrilled. We hope to have you again as our guest soon!
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Will stay again. Will ask for Riverwalk side to get quieter sleep. Even high up, lots of traffic noise. Spent 4 nights in city view dbl room. Very clean and wonderful beds!! Unless you love Starbux, bring your own coffee like us. Nice sized fridge, but no freezer or microwave. Website mentioned cleaning every 4 days, but it was daily, so bonus! Weird that all drawers & cabinets were standing open when we arrived, but we figured it was a covid thing. No shampoos on the wall clips but a tiny bottle on the shelf and we brought some. Website said bathrobe but guess that’s out for covid. Will ask for riverside next time for quiet. Zoccas tasty but understaffed like the rest of the world. Overall wonderful stay.
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Date of stay: June 2022Trip type: Traveled on business
Room Tip: Walk through the Western Museum Gardens !!Get a room on riverside to sleep better. Put towel...
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Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 weeks ago
Thank you so much for your time to share your review. I'm happy that overall you enjoyed your stay with us. Tank you for your patience in some of our amenities, such as shampoo, as we deal with supply chain shortages, etc... during this time. We continue to work with other vendors and hope this is resolved soon. We truly appreciate your understanding while we continue to navigate back after the pandemic. It is truly our pleasure to be of service to you and hope we get to welcome you back the next time you visit San Antonio.
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Had a great visit- Jeremy at valet was very welcoming and I appreciated his grand gesture every time he saw us with a simple “how’s everything!?” That is going back to the basics in traveling for me but means a lot now more than where. Chris at the desk was also great when checking in! And kat (sp?) for upgrading me as a titanium member
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: Stay here
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Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 weeks ago
Thank you so much for taking the time to share your experience and thank you for your loyalty as a Titanium Elite Member. I am delighted you had a wonderful stay. Thank you for compliments of Jeremy, Chris and Cat. They are amazing and they will be thrilled they made a difference in your stay. Thank you so much for staying with us and we hope to welcome you back soon!
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The Westin Riverwalk is a great hotel. We had a wonderful buffet breakfast every morning. The concierge Phyllis went out of her way to make our Honeymoon weekend very special. She is really good at her job!!
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 3 weeks ago
Thank you so much for sharing your review and Happy 60th Anniversary! Thank you for allowing us to be a small part in such a special occasion. Phyliss will be thrilled to read your comments. Thank you again for your time and for staying with us. We hope to see you again for your anniversary, or even before. Happy Anniversary!
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I love going downtown, always a Wonderful experience at Zocca Restaurant/Bar!!, met up with a few friends for a morning brunch, it was a great experience, buffet was beautifully put together, not to mention the food was fresh and appetizing, Steve and Jennifer were both very friendly and made sure everyone in our table was enjoying our time there. Service was AMAZING!!, Thank you for making our special day so enjoyable,
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Date of stay: May 2022
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded May 23, 2022
Thank you for staying with us and for making Zocca part of your brunch with friends. We are delighted you had a wonderful experience and the food was wonderful! We will be sure to share your feedback with Steve, Jennifer and our culinary team, as we all strive to create the best experience for our guests. Thank you for dining with us and we hope to see you again soon!
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Loved staying here because the staff at the bar was awesome! Loved steve and the manager was really nice too! Loved that it was right by the river walk as well which made things easier as well. Would stay here again.
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Date of stay: May 2022Trip type: Traveled with friends
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded May 23, 2022
Thank you for sharing your positive experience with us and with your fellow travelers. We are very fortunate to have so many great reviews here on TripAdvisor, and I greatly appreciate you adding your experience. Your emphasis on personal interactions with our friendly team generated several smiles around here. We look forward to having you back with us the next time you visit San Antonio!
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PRICE RANGE
$256 - $377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
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Claim Your Listing Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.1 miles), The Magicians Agency Theatre (0.2 miles), and Escape the Room (0.10 miles).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, parking is available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include Domingo Restaurant, La Panaderia, and Biga on the Banks.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Westin Riverwalk, San Antonio located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.