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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,965 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

The Westin is a nice hotel located very close to the River Walk. Rooms were a decent size, and the decor was a bit dated. There are a few gift shops in the hotel - with limited selections. The food was very good. I was there for a conference, and the meals were served with a fun, interesting Southwestern theme....

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Thank Shari V
HOTEL’S FAVORITE REVIEW
Reviewed February 23, 2017 via mobile

We booked a corner king suite. The room itself was huge. Very nice bathroom (huge tub and separate shower). The bed was very comfortable as well. My only complaint is the carpet. While it was tasteful for the room it needed to be replaced a few years ago. That is my only complaint about this hotel. Top notch service! Starbucks...

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4Thank Redbeartwo
About Hotel's Favorite Review
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Redbeartwo, Thank you for the kind review! I am happy to hear that you enjoyed your time with us. We hope to see you back soon! Reed Randolph, GM

South Texas
Reviewed 3 days ago NEWvia mobile

Really love staying here when visiting San Antonio! The price is not that bad, in fact it is usually more reasonable than a couple Of the other big name hotels. From the little piece of chocolate by the check in area to the clean rooms and relaxing sitting areas! Place could be full and it's still rather quiet in the...

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Thank danidb518
Reviewed 5 days ago NEWvia mobile

Went to Easter brunch enjoyed the meal... they had a buffet with a variety of foods and desserts.... ran into Eugene Schlaff... a very friendly employee and he did what he could to take care of us..... there was another nice employee named Leslie... she made us some great drinks... can't wait to go back...

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Thank James_Salas
Doylestown, Pennsylvania
Reviewed 5 days ago NEW

We loved everything about this hotel! Our room was on the top floor with a river view. After we arrived we learned that visiting NBA teams stay on the same floor. The NBA has great taste because this hotel is top notch. The service is impeccable in all areas. We had dinner at the hotel restaurant the night we arrived....

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Thank Jayne H
Reviewed 6 days ago NEW

After going back and forth between a few places to stay in San Antonio, we decided on the Westin Riverwalk, and I am sure glad we did. What a wonderful building, beautiful and cozy. Staff were exceptional. The restaurant on the Riverwalk was great for dinner and drinks. Central location, close to the tourist stops, bars, food and it was...

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1Thank Jacob G
Tampa, Florida
Reviewed 1 week ago

Aaron Gabe, JJ (triple), Thomas, George in Banquet, Jose the doorman, Belinda. These folks went above and beyond to help me with every requests. What a joy to deal with each of them, to speak with them and get to know them. They were all consummate professionals in every way. Hats off and Kudos to the training and selection of...

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1Thank santobifulcomd7
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello santobifulcomd7, Thank you for the kind review and for mentioning all of our wonderful staff members! I'll be sure to let them know you appreciated their service! We hope to see you back soon! Reed Randolph, GM

houston, United States
Reviewed 1 week ago via mobile

Stayed here for a conference nice rooms. Starbucks on site and a nice bar on lower level. Front desk staff very friendly. I called to see if I could check in at 1:30, after a quick check I was told rooms were available and to come on in. Not only was my room available I asked for a king bed...

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1Thank Bob1775
Atlanta
Reviewed 1 week ago

I was a bit disappointed with the antiquity of the guest rooms at the Westin Riverwalk Hotel. Based on the location and the charm of the riverwalk area the rooms need a upgrade. The public areas are nice and the service is great. Breakfast outdoors on the river patio is a must. I found it petty to have a nice...

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1Thank Dealmaker
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Dealmaker, Thank you for taking the time to give us your valuable feedback on your stay at the Westin Riverwalk. However, it is unfortunate that you did not experience 100% guest satisfaction during your visit. We apologize for the issues you encountered with the room. We do thank you for pointing out various positive aspects of our hotel such...

Saratoga, California
Reviewed 1 week ago via mobile

A fair disclosure I like luxury hotels and great service. This wasn't it. Hotel is beautiful, mostly staff are nice. We had two rooms connected, didn't like the smell, was not clean at all, saw dirt in the sink( the sink has 3 little holes which are easy to clean but are dirty). The worse part was the restaurant. Horrible...

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Thank Danahelman
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you Danahelman for taking the time to give us your valuable feedback on your stay at the Westin Riverwalk. However, it is unfortunate to read that you did not experience 100% guest satisfaction during your visit. Your comments have been reviewed and shared with our management team. We certainly apologize for the issues you encountered with the restaurant and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $215 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#3 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travelers.
42 questions
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The staff and location are SUPERB”
santobifulcomd7, 1 week ago | Read review
“High Floor facing river”
Dealmaker, 1 week ago | Read review
“river side rooms are better”
gauravss, 1 week ago | Read review
“We always get a corner room, which offers more space.”
bushka23, 3 weeks ago | Read review
“Pay extra to get a room with a balcony & select on on a lower floor.”
8909jmgh, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question