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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,870 Reviews from our TripAdvisor Community

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Showing 3,795: English reviews
Saint Louis, Missouri
Reviewed yesterday NEWvia mobile

Stayed here for a conference. Room was very comfortable, the bathroom roomy and luxurious towels. Had a little balcony over the Riverwalk which was nice to drink coffee on. The exercise room had a lot of equipment and while we didn't use it, the pool looked nice. All the staff were very friendly

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Helpful?
Thank runandtravel
Reviewed 2 days ago NEW

Went to San Antonio with my wife to see the city and the history. The stay was good, excellent location for us. It was on the river walk but not in the busy section. Room was large and clean. Only trouble was with the TV remote, volume didn't work most for the time. The concierge, David Swift, was very helpful...

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Helpful?
Thank G. Steven L
Surfside Beach, South Carolina, United States
Reviewed 3 days ago NEW

We had a lovely stay, it started on a high note with the extremely warm and hospitable welcome of Marnicka at the front desk---a real gem of an employee! Everyone has been accommodating, courteous, and helpful. Very pretty and quiet spot along the Riverwalk, and the inside of the hotel is kept up well, very clean!

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Helpful?
Thank SurfsideMom26
Dallas, Texas
Reviewed 3 days ago NEW

Traveled here with family, booked corner suite room. Overall this hotel is very nice, touch of luxury, rooms, restaurants, facility amenities are very good. Issues we experienced dealt with errors on room service, room phone and TV remote control not working, but the hotel worked to resolve issues. More concerning was the friendliness of front desk of check in, border...

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Thank farango75006
Reviewed 4 days ago NEW

The easy access location to great fun and food along the river walk is a great get away. Visiting for business the excellent care of our room host Juan Muniz made the visit very enjoyable. Thank you Juan for your professional and awesome job!

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Thank Sandie H
Reviewed 5 days ago NEWvia mobile

It is a great place to eat and there are famous resturants on the side streets also! I wish they had more shopping! Getting back to the Riverwalk itself... around Christmas they have lights in the trees which makes it so romantic, especially while taking a boat ride! I can't believe they do not keep those lights up year round...

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Thank Nula M
Broken Arrow, Oklahoma
Reviewed 6 days ago NEW

Let's get the bad out of the way first. The Westin is off a busy downtown street so the check in area is a semi circle that is pretty cramped. There just isn't a lot of room between the hotel and the street. Because of this, you pretty much have to use a valet to get the bags to the...

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Helpful?
Thank ProPoke
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello ProPoke, Thank you for the very descriptive review! It sounds like you had a nice time with us and I'm happy to hear it! We appreciate you choosing the Westin Riverwalk and look forward to seeing you back soon. Bill Petrella, GM

Seattle, Washington
Reviewed 6 days ago NEW

This was our first visit to San Antonio and we had a good time. The holiday decorations and lights - thousands of them - made the atmosphere magical. The Westin is a very nice property in the heart of everything the River Walk has to offer. We walked every day to the Museum Reach section and the Pearl area. Visited...

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Thank Hope C
Minneapolis, Minnesota
Reviewed 1 week ago NEW

Our room was not facing the Riverwalk, but facing the street. However, it was not noisy because we were on the top level. The bedding was comfortable, the view was somewhat nice. We did not have breakfast at the hotel. There are more than plenty places to eat breakfast nearby. The most outrageous things was price for car parking at...

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Helpful?
Thank travelovemn
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello travelovemn, Thank you for the feedback and I'm glad to hear that you had a nice experience while staying at the Westin Riverwalk. Thank you for staying with us and we hope to see you back soon! Bill Petrella General Manager

San Antonio, Texas
Reviewed 1 week ago NEW

I booked rooms for our comic con, and the girl stephanie was more than helpful. She got the ball rolling and my clients loved their stay, and they were very fast setting it up. Will use her and them again.

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Helpful?
Thank fredtheintern
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $230 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#3 Romantic Hotel in San Antonio
#3 Spa Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Luxury Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travelers.
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Street side rooms have some street noise.”
 of 5 bubbles gstevenl, 2 days ago | Read review
“corner suite if budget permits”
 of 5 bubbles farango75006, 3 days ago | Read review
“Ask for a room with a river view - especially if visiting during the holidays.”
 of 5 bubbles hopec179, 6 days ago | Read review
“To avoid noise from the street choose higher floor”
 of 5 bubbles travelovemn, 1 week ago | Read review
“We had a suite and it was divine! Huge bathroom as well.”
 of 5 bubbles essensu, 1 week ago | Read review
5 of 5
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