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$161
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360
Panoramas (43) Room & Suite (567)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Riverwalk, San Antonio
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#47 of 377 hotels in San Antonio
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Full view
Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
Contact
420 W Market Street, San Antonio, TX 78205-2920
Getting there
Rental CarsSee rental cars from $22/day
4,572Reviews63Q+A100Room tips
Reviews
Traveler rating
- 3,065
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- 140
- 95
Time of year
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Selected filters
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Popular mentions
We enjoyed our stay. Nice style and friendly staff. You should pay for valet separately or you can park for less in the parking across the street. Negatives: Only one bottled water in a room for two when we arrived thirsty and no utensils. The blankets were not that warm.
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Date of stay: January 2021
Helpful
The best part of the hotel is the location and from the outside the hotel seems very high end. Unfortunately that's where it ends. The valet is average, fast to get your car but not very attentive or courteous. Not worth the $43 plus tax. The room was on the riverside and had a balcony so the view is great but for this being a 4 star hotel the room was basic. There was no robes and the rest room was like a motel rest room. They have done away with any and all room service, not sure if it was because of covid but they did away with it completely. For the money I would have stayed somewhere else.
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Date of stay: December 2020
Value
Rooms
Service
Helpful
From the time we pulled our car in, the the time we loaded up to leave, the staff at this location went above and beyond. Hospitality is a wonderful industry when done right. It brings people together to enjoy and experience a comfortable time away from home. I never opened a door for myself because someone was always there to grab it. The staff walking the grounds was always smiling (eye crinkling over a mask these days goes a long way) and making sure we had everything we needed. The food and staff at Zocca was also delicious and served in a timely manner. You can always get an elevator! I hate when the elevators take forever at hotels. We were on the 9th floor but I felt like we got to and from our room with ease. We were here for a volleyball tournament, it was pretty busy, but still felt clean and like the staff was prepared and capable of handling many guests needs. We even had a bachelor party in the room next door wake us up at 3am and the security and concierge went above and beyond to rectify the unfortunate situation. This group truly do the Marriott name well. Huge kudos to all of them and their management staff for running so well.…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
This is a very nice Westin. However no robe was provided in the room so that is why I'm not giving my review 5 stars. I was upgraded to a suite bc of my titanium status, that was a plus. I highly recommend this hotel if you want a good night sleep, very quiet and the bed is very comfortable.
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Date of stay: December 2020
Value
Cleanliness
Service
Helpful
While I understand the challenges for hotels during Covid our stay here was lackluster. Minimal interaction from staff- calling out a greeting doesn't violate social distancing. No beverages available for purchase in the hotel at all. You have to go to the CVS 2 blocks away. The restaurant is open part time, no cash accepted, and the staff there were kind of rude when my daughter stopped for coffee. The room was clean and while we were on the Riverwalk it's not really central to any attractions. We were placed on the 11th floor so the view was the electrical and air conditioning maintenance area of neighboring buildings. Not a place I would stay again in San Antonio.
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Date of stay: December 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Danita Harth-Bates, Owner at The Westin Riverwalk, San Antonio
Responded Dec 13, 2020
Dear Texasirishblonde, Thank you for sharing your recent experience as our guest. We are truly sorry that there was anything about the experience that would cause you to be disappointed especially as it relates to the modifications in some of our services as we manage through these unusual times. We will review your comments and our operations we are able to safely make. There is no excuse for any associate to engage with our guests in anything less than a friendly and helpful manner. Please be assured that your comments will be shared so that other guests do not have a similar experience. Warm regards,
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PRICE RANGE
$148 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
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Claim Your Listing Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.2 miles), The Magicians Agency Theatre (0.2 miles), and Escape the Room (0.1 miles).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, parking is available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Westin Riverwalk, San Antonio located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.