Arrived and got greeted by Moises. He took care of us the whole trip 4 days. Super great service. Doors were always opened. Hotel was good. And the front desk was helpful as well. Would recommend staying here.
The valet system is a complete cluster. Over an hour wait for them to bring out the wrong truck… Beware there is a “curbside” valet that they don’t tell you about. There’s a chaotic woman trying to manage this “system”. Save yourself the time and stress and park yourself in the garage across the street.
We had a lot of fun in the Riverwalk not to mention we took a Go Rio boat ride around it, it was really a great time, we all loved it, also there are a lot of restaurants that you can choose from, it's kinda pricey but it was all good, you might want to experience the night life too, it was very colorful with all the lights! This is a must see!
I brought my husband to the Westin Riverwalk to have the breakfast buffet at Zocca Cuisine D’Italia to celebrate Father’s Day. It was so wonderful & relaxing to have a sumptuous breakfast with a lovely view! The waitstaff was so friendly & helpful! We especially want to thank our specific server, Steve Vargas. He really made our time special & made us feel so welcome!! I highly recommend this restaurant to any who want great food, prepared perfectly and a lovely atmosphere!
We went down for breakfast and sat right on the riverwalk! It was so tranquil and peaceful. The staff was fantastic. Dora was our server and she made us feel just like family. We all loved what we ordered. I am a big fan of a really good breakfast burrito, and mine was top notch. Don’t miss this dinning experience if you are on the riverwalk!
Will stay again. Will ask for Riverwalk side to get quieter sleep. Even high up, lots of traffic noise. Spent 4 nights in city view dbl room. Very clean and wonderful beds!! Unless you love Starbux, bring your own coffee like us. Nice sized fridge, but no freezer or microwave. Website mentioned cleaning every 4 days, but it was daily, so bonus! Weird that all drawers & cabinets were standing open when we arrived, but we figured it was a covid thing. No shampoos on the wall clips but a tiny bottle on the shelf and we brought some. Website said bathrobe but guess that’s out for covid. Will ask for riverside next time for quiet. Zoccas tasty but understaffed like the rest of the world. Overall wonderful stay.
Had a great visit- Jeremy at valet was very welcoming and I appreciated his grand gesture every time he saw us with a simple “how’s everything!?” That is going back to the basics in traveling for me but means a lot now more than where. Chris at the desk was also great when checking in! And kat (sp?) for upgrading me as a titanium member
The Westin Riverwalk is a great hotel. We had a wonderful buffet breakfast every morning. The concierge Phyllis went out of her way to make our Honeymoon weekend very special. She is really good at her job!!
I love going downtown, always a Wonderful experience at Zocca Restaurant/Bar!!, met up with a few friends for a morning brunch, it was a great experience, buffet was beautifully put together, not to mention the food was fresh and appetizing, Steve and Jennifer were both very friendly and made sure everyone in our table was enjoying our time there. Service was AMAZING!!, Thank you for making our special day so enjoyable,
Loved staying here because the staff at the bar was awesome! Loved steve and the manager was really nice too! Loved that it was right by the river walk as well which made things easier as well. Would stay here again.
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