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The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio
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3,883 Reviews from our TripAdvisor Community

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Showing 3,808: English reviews
San Diego, California
Reviewed 2 days ago NEWvia mobile

Brought our whole family to stay here and booked two rooms for a weekend. We selected the breakfast for our Platinum gift. When we went to check out, they had charged us for breakfast. We asked to have it removed. They called down to the restaurant and told us they would not remove the charge because our breakfast had only...

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Helpful?
2Thank ChileLivin
Helotes, Texas
Reviewed 3 days ago NEW

server was really friendly and fast! we had nachos and grilled corn appetizer with dirty martini and cucumber martini. appetizers were served hot and quickly. drinks were cold and good. not the best martinis we've had, but, okay. atmosphere was nice.

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Thank mymexicaneyes
League City, Texas
Reviewed 3 days ago NEW

In December we stayed at the Westin for our granddaugters 4th Birthday. Before we even arrived we were in contact with Ingrid who gave us info on family friendly places to eat and things to do. There were 8 of us and we required 3 rooms. She made sure we were all together and even arranged a complimentary hospitality suite...

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Thank GigiF3135
Reviewed 4 days ago NEWvia mobile

Love it from beginning to end the of our trip excellent customer service food was great close to everything me and wife wanted to do planning a trip again for the family this summer hope we can find some rooms would not like to stay at any other hotel in san antonio

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Thank Terence R
Houston, Texas
Reviewed 4 days ago NEW

The very professional and wonderful Ms. Lori Theimann helped us with reservations for our recent trip to San Antonio for a much needed weekend get away trip. The weekend was beautiful. Everyone was so accommodating. The pet beds were so comfortable my pets didn't want to leave. I highly recommend this Hotel for anyone wanting to stay on the River....

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1Thank Chris D
New York City, New York
Reviewed 4 days ago NEW

Top notch service. Stayed numerous times in 2016 and we were treated like VIPs. Ingrid Schmidt & Kelly McCartney were especially helpful with last minute bookings and re-bookings, extra amenities etc. My go to place in San Antone

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Thank Raymond D
Denver, Colorado
Reviewed 5 days ago NEW

The hotel staff was attentive and very helpful: the concierge did a great job of connecting us with an easy means for takeout when our young children just needed to be in for the evening, the bellhop managed all of our sloppily packaged luggage (after a two day car trip with three young children) with grace and everyone was kind...

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1Thank Letsbeadventurers2
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Hello Letsbeadventurers Thank you for the kind words and for mentioning how great our staff is! We appreciate you choosing the Westin Riverwalk and look forward to seeing your wonderful family back soon! Bill Petrella, GM

Grand Lake, Colorado
Reviewed 5 days ago NEW

This is a beautiful hotel, right on the riverwalk in San Antonio. You can literally walk within a few minutes to the Alamo. My experience, except for two hiccups, was excellent, and assuming management is responsive to the feedback of a regular Westin visitor then long term this should be a luxury go to for couples who want a romantic...

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Thank Brian S
Wausau, Wisconsin
Reviewed 5 days ago NEW

Modern hotel situated in the Riverwalk District. Easy walking access to the Alamo and other central sites. Hotel and amenities were everything that I expected from a Westin property. Staff was courteous and helpful. In room dining was better than expected. That was a nice surprise after a long day of travel. I would stay in this hotel again without...

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Thank Craig H
GBNCM, General Manager at The Westin Riverwalk, San Antonio, responded to this review

Thank you Craig, we really appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Thank you for staying with us and we hope to see you again soon! Bill Petrella General Manager

Mount Vernon, United States
Reviewed 5 days ago NEW

Stayed at the Westin Riverwalk for a weekend conference. The room was spacious and comfortable. The bathroom was also spacious and nicely equipped. The room had a small balcony overlooking the Riverwalk; not the best view, but fairly nice. Did not use the pool, and did not eat in the hotel's restaurant. However, the food service provided for the conference...

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Thank Robert R
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 

Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $234 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin
Hotel Style:
#3 Romantic Hotel in San Antonio
#3 Spa Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Riverwalk, San Antonio staff and other travelers.
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Questions? Get answers from The Westin Riverwalk, San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spectacular view of the Riverwalk on the Riverwalk side of the hotel”
 of 5 bubbles GigiF3135, 3 days ago | Read review
“Try and get a river view”
 of 5 bubbles ChrisD422, 4 days ago | Read review
“try to get riverwalk view”
 of 5 bubbles B5905AWbrians, 5 days ago | Read review
“Street side rooms have some street noise.”
 of 5 bubbles gstevenl, 1 week ago | Read review
“corner suite if budget permits”
 of 5 bubbles farango75006, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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