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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#10 of 398 hotels in San Antonio
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
Located on the world famous River Walk in San Antonio, Texas, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Telephone
Iron
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
82Attractionswithin 0.3 miles
Contact
420 W Market Street, San Antonio, TX 78205-2920
Getting there
Rental CarsSee rental cars from $29/day
Nearby restaurants
Domingo Restaurant
408 reviews3 minAmerican
La Panaderia
504 reviews5 minCafe
Biga on the Banks
1,621 reviews2 minAmerican
Bohanan's Prime Steak and Seafood
1,804 reviews5 minAmerican
See all nearby restaurantsNearby attractions
San Antonio River Walk
26,879 reviews3 minScenic Walking Areas
The Magicians Agency Theatre
685 reviews5 minGame & Entertainment Centers
Escape the Room
788 reviews2 minGame & Entertainment Centers
San Fernando De Bexar Cathedral
2,082 reviews5 minChurches & Cathedrals
See all nearby attractions4906Reviews72Q+A100Room tips
Reviews
Traveler rating
- 3,333
- 1,001
- 310
- 159
- 104
Time of year
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Most Recent
Very nice hotel. We were taken care of by several great staff members. The only downside to our trip was the weather and spring break. Dora Reveles took very good care of us for breakfast each morning. Thank you Dora!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I went with my mother back in February for brunch! I must say the food was excellent, and so was the service! The hostess Stephanie, I believe her name was was extremely kind and went out of her way to ensure my disabled mother had accommodating seating. She was very kind and even cracked a few jokes with us as we waited.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded yesterday
Thank you so much for taking the time to share your feedback with us about your dining experience. We are thrilled you had a wonderful experience and especially enjoyed the service. Stephanie will be thrilled to hear your kind words. She truly cares about each guests experience and this will mean so much to her. Thank you so much for sharing. We hope to welcome you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast at Zocca’s was amazing! Dora Reveles, our server, was funny, attentive, welcomed us and made us feel at home. The omelettes, toast, and coffee were all delicious- we highly recommend! Good prices and great service. Couldn’t ask for better!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 3 days ago
Hello Sherpa030838302, Thank you for your feedback, Dora will be so pleased to hear that you acknowleged her for her attentive service and made you feel welcome and at home. We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved having Iris as our waitress! She was so accommodating and fun!! The chicken was wonderful. You can sit outside on the river and watch the boats go by as you eat. dessert was amazing. Lots of dogs and horse carriages. Tiramisu and Chocolate Mouse are great.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 4 days ago
Thank you for your terrific review on your recent dining experience with us in Zocca. We are delighted you enjoyed the amazing food and the beautiful view of our famous San Antonio Riverwalk. We will share your kind words with our culinary team and Iris will be thrilled she helped make your experience memorable. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iris was wonderful !!!! She made sure we were well taken care of!! Our bartender Colby made us great drinks!! Will be back !! We had the pizza and it was really good!! The restaurant is inside the Westin hotel, which has a view of the river walk !!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 4 days ago
We’re delighted to hear that we went above and beyond in providing you with the best experience possible while dining with us. We are so thrilled you enjoyed the food, the view and above all the service from Iris and Colby. They will be so excited to hear your kind words. Thank you so much for your time to share your experience and we hope to have the pleasure to be of service in the very near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic property in a great location along the river walk. Great restaurants and food and super helpful and friendly staff. In particular Marissa L. At the front desk helped me out with a watch charger that she brought from home! Thanks!!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 5 days ago
Thank you so much for sharing your review of your recent stay with us. We are thrilled you had a wonderful stay. You emphasis on the service received generated many smiles. We can't wait to share specifically with Marissa. She will be so happy she made a difference in your stay. Thank you for the opportunity to be of service. We hope to welcome you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrific dinner at the restaurant! Our waitress Iris was fabulous! She was very helpful, made great meal recommendations and just a pleasure. The restaurant was extremely busy but she made us feel like we were her only customer.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 5 days ago
Thank you so much for providing your wonderful feedback. We are delighted to know that Iris was able to provide you with great service and know she will be thrilled to hear about your comments. We look forward to welcoming you back to our restaurant again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our daughter stayed at the Westin with the varsity basketball team for the State Semi-Finals in March 2023. She left her basketball shoes behind. We spoke with David Rodriguez in Security, and he was able to locate the shoes and have them shipped to us within 24 hours. We had them before the week was over. Wonderful experience!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 1 week ago
Thank you so much for your time to share your experience. At the Westin, we are committed to ensuring our guests have a wonderful experience and this extends after checking out as well. That can be very stressful and we are delighted David was able to locate and get those shoes back to your daughter. We can not wait to share your kind words with him. Thank you so much for staying with us and we hope to welcome you back your next visit to San Antonio!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very, very impressed with Petra's customer service skills!!! She has a great personality & is a top notch Concierge. Petra was very helpful, regarding distances, locations, things to do in the area & handling our dinner reservations. One of the Best!!!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Maria Martinez, General Manager at The Westin Riverwalk, San Antonio
Responded 1 week ago
Thank you for your time to share your experience with us. We are delighted you had a wonderful stay. Petra will be so excited to hear your kind words. I can't wait to share them. We are so happy she could make a difference in your stay in San Antonio. We hope to welcome you back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only issue is that room smelled like Chlorine. I guess there was a cheerleading tournament this weekend but at one point a male teenager knocked on our door at 1am I told him he had the wrong room but insisted on coming in.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Paul Ballon, Guest Services / Front Office at The Westin Riverwalk, San Antonio
Responded 1 week ago
Hello Vacation03657108144, Thank you for your feedback and we will address your concerns with regard to the "chlorine smell" in the room.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$256 - $437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin riverwalk hotel san antonio, westin hotel san antonio, westin san antonio, westin riverwalk, san antonio westin
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
473
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Claim Your ListingTHE WESTIN RIVERWALK, SAN ANTONIO - Updated 2023 Prices & Hotel Reviews (TX)
Frequently Asked Questions about The Westin Riverwalk, San Antonio
Which popular attractions are close to The Westin Riverwalk, San Antonio?
Nearby attractions include San Antonio River Walk (0.1 miles), The Magicians Agency Theatre (0.2 miles), and Escape the Room (0.10 miles).
What are some of the property amenities at The Westin Riverwalk, San Antonio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Riverwalk, San Antonio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Riverwalk, San Antonio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Riverwalk, San Antonio?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Riverwalk, San Antonio?
Conveniently located restaurants include Domingo Restaurant, La Panaderia, and Biga on the Banks.
Are there opportunities to exercise at The Westin Riverwalk, San Antonio?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Westin Riverwalk, San Antonio located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are any cleaning services offered at The Westin Riverwalk, San Antonio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Riverwalk, San Antonio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Riverwalk, San Antonio offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.