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    Hilton Palacio del Rio

    200 S Alamo St, San Antonio, TX 78205-3299
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    9/3/2017 9/4/2017
    Savings alert: 28% below average rate

    The price you found is 28% lower than this hotel's average rate of $221/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    $159$209
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    Traveler (805)
    Room & Suite (265)
    Dining (19)
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    Overview
    • Excellent58%
    • Very good29%
    • Average8%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “the river” (366 reviews)
    “valet parking” (148 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Palacio del Rio
    Special Offer: Double Points, Every Stay
    Hotel deals
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    The Westin Riverwalk, San Antonio
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    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,886)
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    There are newer reviews for Hilton Palacio del Rio
    See the most recent reviews

    11 - 15 of 2,836 reviews

    Reviewed 6 days ago via mobile

    Very nice hotel let me say that. Rooms are a good size no microwave in standard room. River view was nice. Check in was confusing no line people standing around. The clerk that checked me in told me to get my valet check and bring...More

    Thank joy w
    Reviewed 6 days ago

    This River Walk Hotel is in the heart of the action but don't waste your money. As a Hilton Honors member I was shocked at the obviously low-trained and poorly managed staff from the front desk to the maid service to the restaurant - only...More

    Thank Tim F
    Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 5 days ago

    Dear Tim F, Your time is greatly appreciated in sharing your concerns. I apologize and will share your comments with our housekeeping, food & beverage, and front office team to help us improve. Our hope is for all our guests to enjoy a 5-star experience....More

    Reviewed 6 days ago

    I did let a few front desk staff and manager know! The view of our room was awful! we were facing a huge dome instead of the riverwalk we paid extra for!! So we were then placed in a room facing traffic. So we werent...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank mimi497
    Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 5 days ago

    Dear Mimi497, Thank you for staying with us recently. Your feedback is appreciated and am sorry your experience was not a good one. I will share your comments with the team to help us address your concerns. Safe travels, Tracie

    Reviewed 6 days ago

    The rooms are clean, the staff is professional and courteous. Their breakfast offerings are out of this world. If you're a HHonors member, get the breakfast vouchers (especially if you're staying for more than one night). The amenities are very up to date. Right on...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Kilroy164
    Reviewed 6 days ago

    We ordered chicken tortilla soup and panini sandwiches. They emptied a can of soup, added some avocado and cheese on top and brought the soup cold to our table. When we complained, they brought the soup back after 5 minutes, slightly warmer, but still cold....More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank 918francod
    Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded 5 days ago

    Dear 918francod, I will also share your comments with our Food & Beverage Team. Thank you again for your feedback and we hope to have the opportunity to regain your trust the next time you visit. Safe travels, Tracie

    Hyatt Regency San Antonio
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    3,791 reviews
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    The Westin Riverwalk, San Antonio
    4,070 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $170 - $416 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in San Antonio
    • #11 Romantic Hotel in San Antonio
    • #14 Business Hotel in San Antonio
    • #25 Family Hotel in San Antonio
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 485
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Hotels.com, Booking.com, Priceline, Expedia, TripOnline SA, Cancelon, Hotwire, Travelocity, Cheap Tickets, Agoda, HotelQuickly and getaroom.com so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio >
    • East Side
    • Also Known As
    • Hilton Palacio Del Rio Hotel San Antonio ,
    • Hilton Hotel San Antonio ,
    • Hilton San Antonio ,
    • Palacio Del Rio Hilton ,
    • San Antonio Hilton
    Add Photo Photos
    Traveler (805)
    Room & Suite (265)
    Dining (19)
    Pool & Beach (11)
    Hotel & Grounds (484)
    Bathroom (50)
    Business Center & Event Rooms (16)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    The Westin Riverwalk, San Antonio
    4,070 reviews
    .18 miles away
     
    Hyatt Regency San Antonio
    3,053 reviews
    .21 miles away
     
    Hotel Contessa
    3,197 reviews
    .14 miles away
     
    Omni La Mansion del Rio
    3,791 reviews
    .26 miles away
     
    Nearby Restaurants
    Zinc Bistro and Bar
    745 reviews
    .12 miles away
    Boudro's on the Riverwalk
    3,443 reviews
    .13 miles away
    The River's Edge Cafe + Patio Bar
    552 reviews
    .03 miles away
    Schilo's Delicatessen
    1,476 reviews
    .10 miles away
    Nearby Attractions
    River Walk
    19,733 reviews
    .17 miles away
    San Antonio River
    2,933 reviews
    .14 miles away
    Riverwalk of Minot
    15 reviews
    .17 miles away
    St Joseph Catholic Church
    320 reviews
    .12 miles away
    Ask a question
    Questions & Answers
    Elizabeth W
    August 9, 2017|
    AnswerShow all 5 answers
    Response from Linda H | Reviewed this property |
    No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
    1
    Vote
    Rick w
    July 8, 2017|
    Answer
    Response from Bashment31 | Reviewed this property |
    Yes
    1
    Vote
    Robbintravels
    June 23, 2017|
    AnswerShow all 7 answers
    Response from Rose D | Reviewed this property |
    It depends on the rate you choose. Some include breakfast, others do not. If you are a Hilton gold member you will get free breakfast for 2.
    2
    Votes
    Room Tips
    "Hilton members get free wifi"
    Read review
    "Don't bother with this hotel - go to Marriott. DO NOT eat at there café facing the river walk - poor..."
    Read review
    "I had the city view room as it was less expensive than the River Walk view. Had a view of the Tower of the..."
    Read review
    "Rooms with a view of the river walk are more money but rooms on the city side are just as nice."
    Read review
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