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Hilton Palacio del Rio

3,091 reviews
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Traveler (859)
Room & Suite (342)
Dining (28)
Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“convention center”(289 reviews)
“the river”(394 reviews)
“valet parking”(157 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Palacio del Rio
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,091)Write a Review
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3,038 results
Traveler rating
1,718
886
264
105
65
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1,718
886
264
105
65
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All reviewsconvention centerthe rivervalet parkingself parkla villitaroom servicelobby barper daytwo blocksnice roomsvalet servicerivercenter malleasy accesspilarbalconyelevatorfloor
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1 - 5 of 3,038 reviews
Reviewed yesterday via mobile

This hotel was a great location from the Convention Center. The room was nice and clean. It was modern and comfortable. The elevators are touch screen and mostly just go to your destination without many stops. Breakfast was expensive and not elaborate. We ended up...More

Thank Holly O
Hotel's Favorite
Reviewed December 21, 2017

Room was clean, well appointed. King bed. Great sheets. Small refrigerator in the room. Toilet had push buttons versus handle to flush based on water usage needs. Thought that another or extra towel would have been nice to have. There were two towels, so enough,...More

2  Thank TravelerSJT
Response from TAsanantonio, Public Relations Manager at Hilton Palacio del RioResponded December 26, 2017

Dear TravelerSJT Thank you for choosing to celebrate with us. We appreciate you taking time to write a review. Your compliments are appreciated and will be shared with our team members. We appreciate your comments about our unique elevator system. Our hotel was the first...More

Reviewed 3 days ago via mobile

I am in SA for the TMEA Convention and it’s my first time at this hotel. As Hilton Honors member is was very pleased to be here. The hotel is beautiful, clean, quiet and the staff is so kind and helpful!! I ordered room service...More

Thank Stacy G
Reviewed 3 days ago

The hotel is at a great location. The hotel has nice decor and the rooms are just OK. My biggest complaint is the noise level between rooms. Hearing your neighbor flush their toilet at 4am is not something I enjoyed. The rooms facing the street...More

Thank DavidGaryAK
Reviewed 6 days ago via mobile

First visit to San Antonio. We picked this hotel as it was close to the convention centre where i was working. Our room had city/convention centre view which was excellent for watching the city. The room was great spacious. Bathroom good. Loved having the balcony....More

1  Thank Kiercav
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123456608
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$243 - $479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$243 - $479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#23 Family Hotel in San Antonio
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (859)
Room & Suite (342)
Dining (28)
Pool & Beach (10)
Business Center & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
thomasr1950
October 17, 2017|
AnswerShow all 11 answers
Response from hippiechickwoman | Property representative |
yes and every room has a balcony!
1
Vote
Elizabeth W
August 9, 2017|
AnswerShow all 5 answers
Response from Linda H | Reviewed this property |
No. I took a cab to the hotel and it ran about 32 dollars plus tip on the way to the hotel. On my return trip I used UBER and it cost about 15 dollars tip included in price. UBER rates may depend on time of day and... More
1
Vote
Rick w
July 8, 2017|
Answer
Response from Bashment31 | Reviewed this property |
Yes
1
Vote
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12345613
Room Tips
"Rooms at higher floor would have much better view"
Read review
"Half of the rooms face the city and half face the river. Be sure to ask if you have a preference"
Read review
"Great accessibility to down town San Antonio"
Read review
"rooms with river walk views are available. Rooftop outdoor pool. 5th floor fitness center. 2nd floor..."
Read review
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