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    Hilton Palacio del Rio

    200 S Alamo St, San Antonio, TX 78205-3299
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    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $209
          $201
          Great Deal
          $209
          $209
          Traveler (763)
          Room & Suite (244)
          Dining (17)
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          Overview
          • Excellent55%
          • Very good30%
          • Average8%
          • Poor3%
          • Terrible2%
          Travelers talk about
          “the river” (351 reviews)
          “valet parking” (143 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hilton Palacio del Rio
          Special Offer: Double Points, Every Stay
          Hotel deals
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,748)
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          1 - 5 of 2,748 reviews

          Reviewed yesterday

          Arriving early after a long two flights, we were greeted with calm smiles and great information at the Hilton Palacio del Rio. The Hotel is older but the Spanish influence is warm to match the smiles of the staff and all the modern touches are...More

          Thank kauaivalentine
          Hotel's Favorite
          Reviewed April 12, 2017 via mobile

          You can't beat the location of this property you can walk to absolutely everything, the Alamo, the Rivercenter mall, La Villata and of course the Riverwalk is literally steps away... not to mention the best restaurant on the river, Casa Rio! The room was spacious...More

          5  Thank Allison B
          Response from Zain B, Public Relations Manager at Hilton Palacio del Rio

          Dear Allison B., Firstly, thank you for your family's service to our country. It takes a brave group of people to see their own risk it all for our freedoms. We are sincerely appreciate of your gleaming review mentioning all the wonderful attractions our downtown...More

          Reviewed 3 days ago

          Checked in fine - EXCEPT they gave us a room that was occupied. Funny except the person across the hall from the room they tried to give us had THE SAME issue. Once we got settled, it was fine except VALET parking. On the 2nd...More

          Thank ilovebaseball0302
          Response from BGSanAntonio, Director of Sales at Hilton Palacio del Rio

          Dear ilovebaseball0302 - Thank you for staying with us recently and I am sorry we did not hit a home run with your expectations. We appreciate you taking the time to write a review. I will share your comments with our Front Desk team as...More

          Reviewed 3 days ago

          I came here with my husband for a weekend away from the kids. I really have no complaints. Comfortable beds, clean room and bathroom, hallways are VERY low, if you are 6' you'll have to duck. But rooms aren't so short. Elevators have the touchscreen...More

          Thank tiffykat44
          Reviewed 3 days ago

          No major issues to report Nice folks working there at all levels Great location for River Walk Easy access to Alamo and other attractions Pretty easy access to major roads for travel Easy to find from airport Nice view on River Walk side of hotel...More

          Review collected in partnership with Hilton Hotels & Resorts
          Thank G4578RZrobertk
          Omni La Mansion del Rio
          3,559 reviews
          #21 of 354 hotels in San Antonio
           
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          4,000 reviews
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          2,959 reviews
          #10 of 354 hotels in San Antonio
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Room Service
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Center with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Things to do
          • Restaurant
          • Pool
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • $168 - $378 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #7 Luxury Hotel in San Antonio
          • #11 Romantic Hotel in San Antonio
          • #14 Business Hotel in San Antonio
          • #25 Family Hotel in San Antonio
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 485
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • San Antonio >
          • East Side
          • Also Known As
          • Hilton Palacio Del Rio Hotel San Antonio ,
          • Hilton Hotel San Antonio ,
          • Hilton San Antonio ,
          • Palacio Del Rio Hilton ,
          • San Antonio Hilton
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          Traveler (763)
          Room & Suite (244)
          Dining (17)
          Pool & Beach (10)
          Hotel & Grounds (465)
          Bathroom (46)
          Business Center & Event Rooms (16)
          Family and Play Areas (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          AFDsnyMom
          We are going to a show at the majestic (8pm show), is there transportation we can get besides using our car and paying another parking fee for a ride back? Carriages? Trolleys? Or is it safe enough to just walk?
          April 25, 2017|
          Answer Show all 2 answers
          Response from waynes34 | Reviewed this property |
          You can walk it is safe and about 4 blocks
          1
          Vote
          Luv2BAwayFromHome
          Is there a fee for parking?
          April 8, 2017|
          Answer
          Response from Denielle A | Reviewed this property |
          Yes. $29 for self parking and $42 for valet.
          0
          Votes
          socalkenSD
          For the hotel and/or Zain, Public Relations Manager, when I said the elevators will make you crazy and you responded with "Our upgraded elevators really do make getting around a lot more efficient" I think you missed my point. The elevators were one of the worst experiences anyone could ever have with an elevator. The keypads were sluggish and difficult to figure out. Discovering you must get on your designated elevator took a few bad trips to wrong floors to figure that out. And once you're on the elevator your stuck with the pre-programmed destination. So the typical person who jumps on the next available elevator can not select their floor, must exit, go to a key pad and select their floor, wait for the specific elevator that is designated for them, then get back on. Many people were making negative comments. I'll be back in July with a conference and we're already discussing how to get volunteers from our group to stand near the elevators to help people figure things out.
          March 31, 2017|
          Answer Show all 6 answers
          Response from BGSanAntonio | Property representative |
          Good morning - Thank you for your feedback. I agree the elevators take some getting used to, but the system does help speed up service. I will pass along your comments to our Front Desk team as they can help explain how... More
          1
          Vote
          Room Tips
          "Pay more for a river-walk view - it will be prettier and quieter than the street side"
          Read review
          "Ask for north end if you want a river view."
          Read review
          "Ask for a riverwalk room, otherwise you will be looking at a large construction site."
          Read review
          "Loved the river front view"
          Read review
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