Dear bethblank, We are delighted to read of your memorable experience at our property. Being located directly on the beautiful River Walk, our team holds themselves to very high standards, and this is apparent via your positive interactions with Derek, Sheila and James. Your compliments will surely be shared with the entire team, at next weeks team member celebration. Thank... More 

Dear Wayne J., We are overjoyed to read of how much you enjoyed your stay and dining experiences at our property! Your compliments will surely be shared with the entire team, at our next team member celebration, so as to ensure we continue to provide only the finest in true Texan hospitality. Thank you, Zain B. More 

Dear Bill M., Thank you so much for your compliments of our newly renovated hotel and helpful team members. Being that our staff strives to exceed expectations each day, it is wonderful to read of your memorable experience! We sincerely appreciate your taking the time to review your stay and we look forward to welcoming you back in the future.... More 

Dear Vski21, Thank you so much for taking the time to review your stay with us. We are only able to improve our services through reviews like yours. Further, we agree; our location puts you in the most serene quadrant of the River Walk, yet close to all of the sights and sounds that the area has to offer. We... More 

Dear Travelers1993, Your high praises of our team members are greatly appreciated! Though, what brings us the most joy is to hear of how we were able to make your special anniversary stay all the more memorable. From Adriana to our restaurant team, we will be sure to share your kind words with each staff member. Thank you for taking... More 

Dear ORLord, Firstly, please accept our most sincere apologies for the shortcomings you experienced while staying with us. I can assure you this is not the level of service we aim to provide, and will surely look into the incident, so as to ensure it does not repeat itself. Also, we can agree that the construction across the street can... More 

Dear LindaValk, Your review has put a big smile on our faces, first thing in the morning! Being that our team members strive every day to exceed expectations, your comments will surely go a long way when we share them at this week's team member meeting. Thank you for taking the time to review your stay and we look forward... More 

Dear Sonya R., Firstly, happy anniversary! We are elated to read of how much you enjoyed your stay in San Antonio, and especially at our property. Though, we do apologize for the construction across the street - it will soon be an extension of Hemisfair Park. We can't wait to provide you guests with such an invaluable amenity. Do return... More 

Dear Becky K., It is wonderful to read of how much you enjoyed our location, directly on the River Walk. So many of our most loyal guests still cannot believe how close they are to everything, when staying with us. Next time, be sure to check out Southtown, which is less than 1/2 a mile from our front door -... More