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Hilton San Antonio Airport

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Hilton San Antonio Airport
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564 Reviews from our TripAdvisor Community

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Showing 540: English reviews
McKinney, Texas
Reviewed 6 days ago NEW

Always stay at this location while in for business meetings every month. Convenient to office. Shuttle avaliable. Restaurant and room services is great. And best of all, Starbucks is under construction!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank pamelal588
Reviewed 1 week ago

This is my second stay in 7 months. Rooms are great: roomy, clean, comfortable. The facility is being updated. It needed it. Starbucks to open soon. I called guest services and no one ever answered. It was 7am. The hot water spa was cold. All three elevators working this time. Landscaping and general aesthetics need some work. Complaint. No wi-fi...

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Helpful?
Thank Fred S
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Fred S, Thank you for your loyalty and feedback! We truly appreciate the time you took to give us the opportunity to improve upon the experience our guests receive. As we continue to strive to exceed all our guests expectations, there are some areas where we still need improvements. Please accept my apology for the water in the spa...

Austin, United States
Reviewed 2 weeks ago

We stay at this property as it's very nearby family and good to stay so we have our own space. The property is as would be expected for a Hilton - crisp sheets, marble and dark wood, etc. The Exec Lounge *looked* nice, however didn't get to experience due to earlier morning service hours (6a-9a). There's apparently also evening service,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gareth G
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Gareth G Thank you for your review. We greatly appreciate your feedback and we always appreciate knowing how your stay went. Our goal is to ensure our guests are completely satisfied with their stay. I am truly sorry that you were not able to experience the lounge. I will be passing along your comments to our Executive team for...

San Antonio, Texas
Reviewed 2 weeks ago

The hotel was clean, but we had issues with our TV not working. After 5 calls to the front desk and 3 visits by a repairman who said it would take "10 - 15 minutes" to fix our TV each time he came to the room, it never got fixed. The staff was aloof and really didn't seem to care...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tamihw
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear tamihw, Thank you for your recent review! I am truly sorry that you did not receive great customer service at the front desk and the service on your TV not working. If there is anything that we can to do make it right please feel free to reach out to me directly at 210-340-6060. Again I am truly sorry,...

Austin, United States
Reviewed 2 weeks ago

I will not get into specific details but I believe after 5 years of spending NYE art this location for the view of fireworks we will look for something between the Tower of the Americas and Magic Time Machine. The web site mentions updated but the room tells a different story. I am a big fan of Hilton product but...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank samuelsW6263TX
Frisco, United States
Reviewed 2 weeks ago

Check in was a breeze, but the stay went downhill after that. We went to San Antonio for the Alamo Bowl. We got checked in about 4:00, took stuff to the room, and headed downtown for the game. When we got back to the room after the game, one of the bed had a stained sheet. It was after 1:00...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G2122QXdougm
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear Thank you for your feedback on your recent stay with us. After reading your comments, I see that you did not have an enjoyable stay with us, for that I am very sorry. We have reviewed these issues with the correct departments. Thank you again for your feedback, without it we cannot address the issues that you experienced. We...

Seattle, WA
Reviewed 2 weeks ago

We were in town for a family event and needed to have a place near the airport. Lovely hotel, though the Starbucks construction was a little loud sometimes. Very comfortable bed, extra pillows, and a tiny bathroom. Everything was very clean and the housekeeping staff was very friendly. Parking is annoying--lots of walking to get to and from the car....

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Helpful?
Thank TravelLib
Austin, Texas
Reviewed 2 weeks ago

Accommodations were very clean and comfortable. We would come here again and highly recommend this Hilton in San Antonio. Easy access to many amenities. Staff very professional and serviceable and very respectful to the elderly.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank henryt2017
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear henryt2017, Thank you for your 5 star review! I am very pleased to see that you enjoyed your stay At the Hilton San Antonio Airport Hotel we pride ourselves on ensuring that all of our guests have the same feeling that you did during your stay! We look forward to your return! Sincerely, Mayela Ramirez Front Office Manager

San antonio, texas
Reviewed 2 weeks ago

The hotel looks lovely due to the recent renovation. Beware: the parking is a problem, especially at night for a female traveler - too scary to walk around alone. The construction of a new Starbucks in the lobby was a little irritating but that should be finished soon. The staff at the front desk, during the day, were very friendly...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mysa
Victoria
Reviewed 2 weeks ago

My husband and I stay at this hotel when we travel to San Antonio. Staff is always friendly and ready to accommodate you. What is amazing to us is that the staff remember you. We recommend this hotel while you're in San Antonio

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J4929HProbertg
Mayela R, Front Office Manager at Hilton San Antonio Airport, responded to this review

Dear J4929HProberttg, Thank you for your five star review and your loyalty! We greatly appreciate your feedback and we are pleased to hear that you were completely satisfied during your stay! We look forward to welcoming you back soon! Sincerely, Mayela Ramirez Front Desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Having just completed our $12 million dollar renovation, we invite you to come and experience the new Hilton Hotel - San Antonio Airport. Stay at the Hilton San Antonio Airport hotel for easy access to San Antonio International Airport, just under two miles away. Travel for only eight miles to reach the vibrant city of San Antonio know for it famous and beautiful Riverwalk as well as all the culture and attractions. Shop, dine, and be entertained right by our San Antonio Airport hotel at the famous North Star Mall and Park North entertainment center. We will be expecting you! ... more   less 

Additional Information about Hilton San Antonio Airport

Address: 611 NW Loop 410, San Antonio, TX 78216-5504
Location: United States > Texas > San Antonio > Uptown Loop
Price Range: $124 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton San Antonio Airport 3.5*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Travelocity, TripOnline SA and Priceline so you can book your Hilton San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Airport Hotel San Antonio
Hilton Hotel San Antonio
San Antonio Hilton
Hotel Style:
#24 Business Hotel in San Antonio
#100 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hilton San Antonio Airport staff and other travelers.
4 questions
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San Antonio, Texas
Houston, Texas
7 months ago

See all questions (4)

Questions? Get answers from Hilton San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not up to Hilton standards”
 of 5 bubbles rolandocp1234, 3 weeks ago | Read review
“Executive floor is great!”
 of 5 bubbles jaysee2011, Dec 9, 2016 | Read review
“Ask for a Jr Suite if you want some extra room and a quieter sleeping experience”
 of 5 bubbles 353rickk, Dec 1, 2016 | Read review
“Check in on-line to choose your perfect room.”
 of 5 bubbles RetiredMilitary, Oct 28, 2016 | Read review
“Drop off luggage in Lobby before parking in garage. Avoid the schlep.”
 of 5 bubbles AisleSeat01, Oct 26, 2016 | Read review
5 of 5
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