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    DoubleTree by Hilton Hotel San Antonio Airport

    37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
    +1 855-605-0318
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    12/24/2017 12/25/2017
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    Savings alert: 11% below average rate

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    $82
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    Traveler (136)
    Room & Suite (54)
    Dining (7)
    Overview
    • Excellent36%
    • Very good26%
    • Average20%
    • Poor12%
    • Terrible6%
    Travelers talk about
    “double tree” (82 reviews)
    “northstar mall” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel San Antonio Airport
    Special Offer: San Antonio Getaway
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,197)
    There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
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    271 - 275 of 1,131 reviews

    Reviewed August 22, 2016

    Expensive if considered cost - value ratio. Old hotel, with lousy costumer service, NO RUNNING WATER. The hotel is dated, the bathtubs are slippery due to lack of cleanliness, and since day one of our stay our shower handle was broken... we reported this and...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Martha B
    Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded August 31, 2016

    Dear Guest, I truly apologize. This is not our standard and I would like to speak with you in person about the challenges during your stay. My goal is for all guests to enjoy their stay. I can be reached at 210-366-2424. Thank you for...More

    Reviewed August 22, 2016

    Room was clean and I was offered cookies. However, the door handle to the outside was broken and the staff walkie-talkie device was loud outside of my door around midnight. Other than this it was a good stay.More

    Review collected in partnership with DoubleTree by Hilton
    Thank Ashley W
    Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded August 23, 2016

    Dear Guest, Thank you for staying with us. We have recently begun to purchase ear pieces for our walkie talkies. We will eliminate this issue and I apologize for the noise and the door handle. Thank you for telling us. Yours in hospitality, Callan H...More

    Reviewed August 21, 2016

    Always a good experience with the hotel and hotel staff. I usually stay overnight to catch an early morning flight. I am always upgraded with Diamond status. The rooms are comfortable. The only thing I would change are the bathrooms, even in the suites are...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Claude R
    Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded August 23, 2016

    Dear Guest, Thank you for staying with us. We truly appreciate your feedback and compliments. Yours in hospitality, Callan H General Manager

    Reviewed August 18, 2016

    Very outdated hotel. Staff was not that friendly at check-in. Fitness center is in disrepair. Food was terrible. Folks walking around in the hallways at all hours of the night. On a positive note, it's near the airport rental car return center. Less than a...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Deams S
    Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded August 23, 2016

    Dear Guest, Thank you for staying with us and your feedback. We welcome feedback and want to repair and correct anything that is in disrepair. Please accept my apology for the less than friendly check-in and the food. We will work to correct these issues....More

    Reviewed August 17, 2016

    Ok I was very displeased with this being a Hilton property. I expected a lot better especially as an honors member. What I noticed: 1) there was a roach in the shower and one crawling towards me at breakfast. Mgt did nothing 2) the room...More

    Review collected in partnership with DoubleTree by Hilton
    Thank 38oc
    Response from Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio AirportResponded August 18, 2016

    Dear Guest, Thank you for staying with us and your valuable feedback. I truly apologize for the problems during your stay. We work to eliminate all issues for our guests and I realize we did not allow you to enjoy your stay. I believe we...More

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    Home2 Suites by Hilton San Antonio Airport
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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • $95 - $146 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Green Hotel in San Antonio
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 291
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • San Antonio
    • Also Known As
    • Doubletree San Antonio ,
    • San Antonio Doubletree
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    Traveler (136)
    Room & Suite (54)
    Dining (7)
    Pool & Beach (6)
    Hotel & Grounds (110)
    Bathroom (7)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
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    454 reviews
    .45 miles away
     
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    185 reviews
    .16 miles away
     
    La Quinta Inn & Suites San Antonio Airport
    714 reviews
    .66 miles away
     
    Hilton Garden Inn San Antonio Airport South
    623 reviews
    1.61 miles away
     
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    Ask a question
    Questions & Answers
    bhoobler
    August 27, 2016|
    AnswerShow all 3 answers
    Response from RCGSAT | Property representative |
    Greetings from San Antonio! Thank you for your question and looking into our hotel, unfortunately our shuttle does not go as far as the Henry B. Gonzalez Convention Center. The hotel provides transportation within a two... More
    0
    Votes
    paigeypoo22
    June 1, 2016|
    AnswerShow all 7 answers
    Response from Callan H | Property representative |
    We will be happy to accommodate you.
    0
    Votes
    Wayne B
    November 4, 2014|
    AnswerShow all 5 answers
    Response from Callan H | Property representative |
    Dear Guest, We offer our gold members several amenities but we do not provide a formal reception. Thank you, Callan H
    0
    Votes
    Room Tips
    "Either have a view of the freeway/parking lot or you can have a view of the courtyard with French doors that..."
    Read review
    "We had a number of rooms and all of them were quite good"
    Read review
    "They have rooms with courtyard access, but not worth the money. No chairs to sit on and enjoy the courtyard."
    Read review
    "Don't get an adjoining room, ask for one away from the freeway and without roaches"
    Read review
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