We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel San Antonio Airport

#124 of 353 Hotels in San Antonio
GreenLeadersBronze level
Hotel deals
Hotel website
37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Special Offer
Bed & Breakfast
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
DoubleTree by Hilton Hotel San Antonio Airport
View Map
Add Photo Write a Review

760 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel San Antonio Airport
See the most recent reviews
Sydney
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

All staff really engaging and helpful. The shuttle does drop-offs within a small radius of the hotel in addition to the airport. Front Desk staff recommended a local Mexican restaurant and arranged the shuttle, a nice alternative to dining in the hotel yet still close by. Rooms are spacious, bed ok as was the power of the shower. Would stay... More 

Helpful?
Thank Wangadilly
Susan M, Director of Operations at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Wangadilly, Thank you for your review on TripAdvisor regarding your stay at the DoubleTree by Hilton San Antonio Airport. We really appreciate your feedback. We are happy to see you enjoyed your stay and that all the staff was engaging and helpful. It is also nice to know you were able to find a great local restaurant and that... More 

Houston, Texas
2 reviews
3 of 5 stars Reviewed March 11, 2015

Do not get a room facing the freeway, Very Noisy. The hotel is very OLD but clean. Great location to the San Antonio TX airport and other nearby attractions. Convenient to the freeway and restaurants.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank HarrlandCo
Susan M, Director of Operations at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello HarrlandCo, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are happy to read that you felt our hotel was clean even though it is an older property. We are sorry it wasn't up to your expectations, but still appreciate the compliment. We will... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed March 11, 2015

Stayed at this hotel for a conference and all the staff was really great. We used the facilites, bqt. staff and meeting rooms were great and attentive. Nice to see the renovatinos going on. Robert Garcia the front Office Mangager was greeting our group along with Sindia Aguirre who was our Sales Manager. Monica in the restaurant we really nice... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jana I
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello Jana I, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are thrilled to read that you enjoyed your stay with us! Thank you so much for your kind compliments about Robert, Sindia and Monica. They are great team members and we are truly... More 

Houston, Texas
Level Contributor
327 reviews
212 hotel reviews
common_n_hotel_reviews_1bd8 356 helpful votes
2 of 5 stars Reviewed March 10, 2015

Still not a choice I would recommend. I used to stay at this location a lot 5-7 years ago but stopped staying because the service and amenities were starting to lack. I am in San Antonio a couple of times a month for work and have been choosing other properties for my regular stays. Since I am trying to get... More 

Helpful?
Thank pcsanity
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello pcsanity, Thank you so much for taking the time to write a well detailed review on our hotel. Your feedback is greatly appreciated and your valuable insight will definitely assist us with improving our hotel's services and quality. After reading your comments regarding the hotel's history on how service and amenities were starting to lack, then have you return... More 

Fishers, Indiana
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 10, 2015

A change in travel plans necessitated a quick trip to San Antonio. We needed to be near the Airport and selected the Doubletree. Easy to drop off vehicle and excellent quick shuttle to and from the airport. Great proximity to the airport and walking distance to a mall (we didn't go but could see it) and dining options. Friendly helpful... More 

Helpful?
Thank Kn00kie
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello Kn00kie, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are happy to read that you enjoyed your stay with us and that the front desk was friendly. The team will appreciate your nice comments on them and their efforts to make your stay... More 

Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

I visited the hotel solo as part of a larger conference on a weekend. Though the hotel is near the airport, I was blown away how much beautiful this hotel was. It had all the character you would expect from a hotel in San Antonio. Granted, it was a bit of a wait to get checked in and the rooms... More 

Helpful?
Thank rainchic900
Susan M, Director of Operations at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear rainchic900, Thank you for your review on TripAdvisor regarding your stay at the DoubleTree by Hilton San Antonio Airport. We appreciate your feedback. We are happy to see you enjoyed your overall stay and that the staff was so nice and the food was great. Thank you also for your compliment regarding the wonderful architecture of the hotel. I... More 

Pensacola, Florida
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed March 1, 2015

First let me make one positive comment: the staff, what few there were, were wonderful. Do not stay at this hotel if you can find ANYWHERE else. It is beyond "tired" as one traveler wrote. The design of the hotel is difficult even in good weather which it wasn't (rain and cold). Most rooms have walkways on the outside or... More 

Helpful?
Thank ChattyKathy53
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello ChattyKathy53, Thank you for taking time to write a review on TripAdvisor after your recent stay with us, although we hoped it were under better circumstances that you reviewed our hotel. We still appreciate your feedback as it does assist us with improving. After reading your detailed review, I can understand why you were so frustrated with us. I... More 

United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 1, 2015

I had a one night reservation with the Double Tree Hotel San Antonio Airport. This hotel clearly overbooked and could not provide a room. I made my reservation well in advanced and secured it with a credit card. On the day of my arrival, the hotel called to confirm my reservation. At check in, the room was not ready. I... More 

Helpful?
Thank Christopher C
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello Christopher C, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it does assist us with improving our hotel. I am disappointed to read your review on our hotel, but can understand your frustration as we had asked to relocate your room to another... More 

Corpus Christi, United States
1 review
3 of 5 stars Reviewed February 26, 2015

The hotel was beautiful from the outside and pleasant looking from the inside. It was my misfortune to be placed next to a room being remodeled, so the noise was disruptive, as I tried to sleep. I would say, however, that the staff were pleasant and the space very clean.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Matthew L
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello Matthew L, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it will assists us with improving our hotel. As much as we are disappointed to see the three star review, we understand your rating with the renovations that are going at the hotel.... More 

Berkley, Michigan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed February 25, 2015 via mobile

This hotel has seen better days. Not quite shabby, not quite perky, this hotel needs a facelift. Rooms are decent size. Bathrooms small. Neither bothered me. Toilet had to be flushed 2-3 times even to get paper down. It happened to be chilly on this trip (temps in the 30s) and the heat in my room never got above 62.... More 

Helpful?
Thank Therese815
Kym M, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Hello Therese815, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it will assists us with improving our hotel. I am disappointed to read your comments on your stay with us, although I can completely understand your frustration with us on the items you mentioned.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (93)
Viewed
Hotel & grounds (21)
Viewed
Dining (1)
Viewed
Room/suite (30)
Viewed
Bathroom (4)
Viewed
View from room (2)
Viewed
Pool/beach area (3)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (14)
Viewed
Pool/beach area (2)
Viewed
Dining (6)
Viewed
Business center/function rooms (5)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Uptown Loop
Hilton San Antonio Airport
Hilton San Antonio Airport
#82 of 353 in San Antonio
4.0 of 5 stars 219 reviews
North Central
Hampton Inn & Suites San Antonio - Airport
North Central
Aloft San Antonio Airport
Aloft San Antonio Airport
#145 of 353 in San Antonio
4.0 of 5 stars 299 reviews
Show Prices
Show Prices
Show Prices
Uptown Broadway
Embassy Suites by Hilton San Antonio - International Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay