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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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1,029 Reviews from our TripAdvisor Community

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Showing 967: English reviews
Fort Lauderdale, Florida
Reviewed yesterday NEW

Overall great stay. Only complaint was the less than thrilling personality of the shuttle driver during the day. He actually scoffed at our group for requesting a ride to a restaurant during our lunch time. He then refused to answer our call for a pick up, and we had to take a cab back, so that we could be on...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank janellep140
Houston, Texas, United States
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

Every hotel staffer that we had contact with was very helpful and friendly. No noise issues even though there were several large events taking place int he hotel. The breakfast buffet is reasonable ($14) and very good. Interesting enough, there is a net over the top of the courtyard to keep pesky pigeons out - GENIUS!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gready H
About Hotel's Favorite Review
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We appreciate your kind comments. Yes, we keep a net up to allow better use of our pool area. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager

Dallas, Texas
Reviewed 4 days ago NEWvia mobile

Nice rooms, I was upgraded to a suite which has 2 connecting rooms. I was worried but heard little to no noise and there were people on both sides. Bathrooms could use an update but worked nicely. Good pressure but small bathrooms. Nice bar and restaurant on-site, plenty of restaurants in the area only a couple are walkable. They do...

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Helpful?
Thank wick1979
Watertown, New York
Reviewed 4 days ago NEW

I have stayed at this hotel more than ten times because of its great location and excellent friendly staff. It seems to be sliding downhill in terms of maintenance. The balcony door to my room didn't close properly, the water didn't drain out of the tub, the hair dryer didn't work, and there was half a cookie on the floor...

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Helpful?
Thank morriss1b
Uvalde, United States
Reviewed 5 days ago NEW

Very nice hotel with the staff very polite. Great place. The bar was nice and so was the bartender. The room was excellent! Next to North Star Mall and close to everything in San Antonio. The bed was very comfortable, and the room was very clean. Eric

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Eric H
Linden, United States
Reviewed 1 week ago

Clean room, friendly people. Shuttle ride from airport was informative but a little rote. Had a minor issue with the room but quickly resolved. Beautiful lobby and pool (which I didn't use). Happy to come back if need be.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank heatherkI1087AC
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We consistently strive to improve and we look forward to hosting your next stay. Yours in hospitality, Callan H General Manager

Conroe, Texas
Reviewed 1 week ago

The front desk provided exceptional service and explained everything very well. Our rooms were clean and the environment was amazing. Though we didn't use the shuttle but it's great that they have it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank P6093DOjayc
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Please come to stay with us again. Our goal is always clean and friendly. Yours in hospitality, Callan H General Manager

Edinburg, Texas
Reviewed 2 weeks ago

It is a nice hotel and room. In a great location. Some issues I came across were not fully resolved. Most the staff is friendly with the exception of a few. Nice atmosphere. Beds are not the best. Housekeeping does not do a thorough job so check your room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lydia M
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. We appreciate feedback which allows us to improve. We will work with our housekeeping staff and insure all of our standards are in place. Yours in hospitality, Callan H

Reviewed 2 weeks ago via mobile

This hotel is showing its age, but the rooms are clean and comfortable and the staff is very friendly and attentive. From the shuttle driver to the front desk to the restaurant manager and server, everyone was great. I dined in the resturant, because I really didn't feel like going out. While the food was okay, it wasn't great, but...

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Helpful?
Thank shampooguru
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the compliment on our staff and cleanliness. Please come to stay with us again. Yours in hospitality, Callan H

Albany, NY
Reviewed 2 weeks ago via mobile

Hiltons rolling out digital key that unlocks room via cell phone requiring no key or check in at counter...love it. Older hote but it works ( others in area aren't any better). Breakfast great value if included in your room rate. Ice machine on 5th floor didn't work and service slow to get ice. Accommodations clean and acceptable

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Helpful?
1Thank DenyseAlbany_NY
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. Thank you also for being a Hilton Honors member. The new digital key is a nice perk! We have already corrected the ice machine on the 5th floor and we welcome you back at every opportunity. Yours in hospitality, Callan H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range: $112 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travelers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book facing the courtyard”
 of 5 bubbles I6903ACdavidb, 4 weeks ago | Read review
“may want to get courtyard view room to be away from street noise, but wasn't bad”
 of 5 bubbles hungry-chief, Dec 31, 2016 | Read review
“Patio views are nice”
 of 5 bubbles edkiii, Nov 19, 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, Nov 4, 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question