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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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1,013 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Vancouver, Washington
Reviewed yesterday NEW

Enjoyed a very nice stay, the staff are very friendly and the room was very clean. I enjoyed the best BLT salad I think I have ever had, fresh, with a delicious Chipolata dressing. Frank in the lounge and the hostess of the restaurant were very friendly and accommodating. Really great stay, thank you to all of your staff!

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Helpful?
Thank cconner174
Wellington, New Zealand
Reviewed 5 days ago NEW

Older style hotel but good price and close to the airport with free shuttle. Maintenance is generally good and my room was clean and tidy. A relaxing environment. We used the place for a conference. Generally this worked well with good rooms for what we wanted with 80 people.

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Helpful?
Thank Murray P
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and hosting a meeting. Please come to stay with us again. Yours in hospitality, Callan H General Manager

Reviewed 1 week ago via mobile

The staff are extremely nice. We had drinks and a pizza in the bar and that was very nice. The rooms are nice newly repainted, but they do need some updating. The trim around the doors is somewhat rotting. And the bathroom has a sort of musty slash oldest smell. But it was not horrible. We have stayed here numerous...

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Helpful?
Thank Suzette M
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for allowing us to host your stay. We will commit to insuring more tender loving care to you, our rooms and our staff before you come again. Yours in hospitality, Callan H General Manager

Mandeville, Louisiana
Reviewed 1 week ago via mobile

Very convenient location for a very large city. Away from the vast tourist crowds and more of your business travelers. Friendly front office along with a great chocolate chip cookie. Hilton Points and a warm chocolate chip cookie.

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Helpful?
Thank DiamondDoug44
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much. Please come to stay with us again. And we think the cookies are pretty great as well. Yours in hospitality, Callan H General Manager

dallas,tx
Reviewed 1 week ago

I just booked for our stay for 3people in March for a wedding under group reservation..when they sent me confirmation letter they charged me more than the rate confirmed.,I called them to cancel that reservation...she rebooked again under the group reservation but booked for just one person and didnot cancel the previous booking..so I called again to cancel the original...

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Helpful?
Thank manglore
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear manglore, Thank you for taking the time to send us a review. We’re very sorry your experience with our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the group rate. Thank you for alerting us to this issue, and we hope you have a wonderful stay.

Dallas
Reviewed 1 week ago

Standard internet is poor. Greedy to charge for high speed which is a basic utility these days. The remainder of the room and the stay was fine. Convenient restraunts within walking distance if you like.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank G2342NXmichaelg
Dallas, United States
Reviewed 2 weeks ago

The shuttle to the airport in the morning at 4:30 AM was extremely convenient and allowed us to not worry about getting an UBER at this point in the morning. The room was clean and the hotel staff were accommodating of all of our requests.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T1377XIgregp
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you and please come to stay with us again. Yours in hospitality, Callan H General Manager

Mexico City, Mexico
Reviewed 2 weeks ago

I like the Double Tree hotels. Staff is usually nice and hotels are clean and roomy. And of course the cookies are delicious. But my last stay in San Antonio was terribly disappointing. Hotel is old and could use a little renovating. But at least it doesn't smell bad. All rooms are supposed to have a mini-fridge and a microwave....

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Helpful?
Thank Thierry S
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and the valuable feedback. We will get the faucet corrected. The guestroom safe can easily be opened with the default code. Please call our front desk and we will be happy to walk you through it over the phone. And I will insure the other items will also be corrected. Since I...

Galveston, Texas
Reviewed 2 weeks ago

Hotel is right next to a lot of shopping; right across from North Star Mall and a bunch of other stores. Not far at all from Quarry Market area-easy ride downtown on highway 281. Room was OK-bed good, kind of old school square hotel built around courtyard. decent breakfast buffet. Staff was just great! Everyone was super nice and very...

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Helpful?
Thank hungry-chief
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for the review and compliments. We are also glad you got your camera back. And yes, our location is quite convenient to shopping. Yours in hospitality, Callan H General Manager

Ketchum, Idaho, United States
Reviewed 3 weeks ago

I chose to stay here because it had a free airport shuttle. Great Spanish style hotel with architecture much more interesting than the standard chain hotel. Easy, free 5 minute shuttle to SAT. Will stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Morgan B
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the kind compliments. We love our location also. Shopping and dining are literally next door and across the street. We also love San Antonio and our architecture is a nod to the past. Yours in hospitality, Callan H General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range: $108 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Hotels.com, Travelocity and TripOnline SA so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel San Antonio Airport staff and other travelers.
4 questions
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San Antonio, Texas
Dallas, Texas
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“may want to get courtyard view room to be away from street noise, but wasn't bad”
 of 5 bubbles hungry-chief, 2 weeks ago | Read review
“Patio views are nice”
 of 5 bubbles edkiii, Nov 19, 2016 | Read review
“Avoid room 506 at all cost!”
 of 5 bubbles INCOGNEETA, Nov 4, 2016 | Read review
“Higher floor are quieter.”
 of 5 bubbles 1ST-MEXICAN-GIRL, Aug 24, 2016 | Read review
“ask for room near elevator. It's a lot of walking back and forth”
 of 5 bubbles jennifermS5828LM, Aug 3, 2016 | Read review
5 of 5
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