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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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949 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I visited this past weekend for his birthday. Our stay was amazing. The staff was so professional from the front desk to maintenance and the restaurant staff. Our room was great and the view was awesome. We will definitely be coming back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chandra C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. Yours in hospitality, Callan H More 

Laredo, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good food, excellent service. The room was clean but hot. Called front desk, they sent someone up. It was set on low. He set it on high and lowered the temperate. The bed was comfortable and the linens were clean.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 322jahzeelg
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I am sorry your initial temperature was too warm. Thank you for allowing us to make it right. Yours in hospitality, Callan H More 

Bloomington, Minnesota
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very welcoming, helpful, eager to please. Location convenient to main freeway, major shopping malls, restaurants, and accessible to River Walk. The central courtyard and swimming pool a nice addition, and fit the South Texas Hill Country setting.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dave W
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and mentioning our hospitality. We hope to host your next stay in our area. Yours in hospitality, Callan Hamann General Manager More 

Blountville, Tennessee
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

After reading reviews of this hotel I was a little apprehensive. However, I was pleasantly surprised. We visited in Sept. 2016 and I understand this is a pretty busy time for San Antonio. The hotel staff were very accommodating and our room was clean and typical for the Hilton brand. The hotel is older and therefore you don't pay as... More 

Helpful?
Thank Gayle W
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for allowing us to host your stay. We strive to provide a clean, comfortable and friendly environment. Please stay with us again. Yours in hospitality, Callan H General Manager More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very pleasant stay. Very nice and clean next time I go to San Antonio I will reserved my stay there. A little far from downtown but worth the distance. Very please and happy to have stayed there. Thank you.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dianapg2016
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for the compliments. We look forward to your next visit. Yours in hospitality, Callan H General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago

I had an excellent stay at this hotel. It was easy to get to in San Antonio and close to the area I needed. The atmosphere and cleanliness of the hotel was very good and the restaurant/bar staff were very entertaining and enjoyable. For business or pleasure I would stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 804caroln
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for your feedback. We are glad you enjoyed your trip to San Antonio. The city has so much to offer including fantastic dining, entertainment, and even a little shopping across the street. Yours in hospitality, Callan H General Manager More 

Austin, Texas
1 review
1 of 5 stars Reviewed 1 week ago

Just trying to get away for a night by myself. Like to say I did not have high expectations, merely wanted a comfy bed, cable, room service. The room was fine and restaurant was decent for hotel food. When checking out I was charged twice for my room and managers were not helpful in solving problem. Had to go through... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Skye L
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I am truly sorry for any mistake. We strive to provide a great stay both before, during and after you actually walk inside our doors. Please accept my apology and feel free to call me to assist with resolving this problem at 210-366-2424. Yours in hospitality, Callan H General Manager More 

Palestine, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I felt as a Doubletree it should have been more kept. The Hotel appears to have been let go and is not being kept to the high level that I have experienced in the past in Doubletree's across the country.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank reneer495
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your review. I am sorry about not providing a truly excellent stay. We strive to provide a well kept hotel with friendly service. Please accept my apology. Yours in hospitality, Callan H General Manager More 

HIGHLANDS RANCH
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is in dire need of a renovation. Walls paper thin, could hear conversations in the next room as well as the hallway. Room smelled of smoke. Toilet did not flush well. No deodorant in the sundry store or offer as complimentary like other Hiltons

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LINDA W
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We will work to correct any cleanliness and/or conditional issues in our hotel. Our goal is for you to truly enjoy your stay. Please accept my apology. Yours in hospitality, Callan H General Manager More 

San Diego, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Ive arrived in San Antonio many times .This time flight was very late . Arrived past midnight . Shuttle pick up was effcient and check in got me to my room in no time . Next morning shuttle took me to rental car immediately . Congratulations !!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Crespo Sales M... C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. Unfortunately, it sounds like it was a very brief stay. Please come back and enjoy all San Antonio has to offer. Yours in hospitality, Callan H General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Location: United States > Texas > San Antonio
Price Range: $104 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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