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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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922 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Springfield, Virginia
Level Contributor
37 reviews
6 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We had a conference here and the hotel was a fair place to stay. The facility is a bit dated but we didn't have any issues. The hotel restaurant served decent food but was a bit pricey. Overall, not a bad place to stay.

Helpful?
Thank j p
Mexico City, Mexico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If visit San Antonio for Businness or Shopping, “Double Tree” (Hilton family) is an excellent choice, as part of HILTON family. When you arrive at Airport, there is shuttled waiting for you to carry at hotel. Once you enter smell to recent bakery cookies. Rooms are comfortables and if you are hungry restaurant is ready to serve you . I... More 

Helpful?
Thank 1ST-MEXICAN-GIRL
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and we are very grateful for the review. Yours in hospitality, Callan H General Manager More 

Houston, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff was very friendly and helpful. Property was very clean and the pool was clean. Very close to the mall and serval good places to eat close by. Parking was also not a problem. Fresh warm cookies!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank de0nisp
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for all of the compliments and we must agree with the "Fresh Warm Cookies!" Please come to stay with us again. Yours in hospitality, Callan H General Manager More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Friendly staff very good attention to room service. Fantastic like always cookies. Will stay again recommend this hotel. I come here at least twice a year and service has improved 100%. Thank you Double tree by Hilton San Antonio.

Helpful?
Thank Pablonote
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much for the encouragement. We truly want to improve and provide you with a great stay. Yours in hospitality, Callan H General Manager More 

austin, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Room was clean and I was offered cookies. However, the door handle to the outside was broken and the staff walkie-talkie device was loud outside of my door around midnight. Other than this it was a good stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ashley W
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We have recently begun to purchase ear pieces for our walkie talkies. We will eliminate this issue and I apologize for the noise and the door handle. Thank you for telling us. Yours in hospitality, Callan H General Manager More 

Knoxville, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Always a good experience with the hotel and hotel staff. I usually stay overnight to catch an early morning flight. I am always upgraded with Diamond status. The rooms are comfortable. The only thing I would change are the bathrooms, even in the suites are a little cramped otherwise a very nice hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Claude R
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. We truly appreciate your feedback and compliments. Yours in hospitality, Callan H General Manager More 

Moyock, NC, United States
1 review
2 of 5 stars Reviewed 1 week ago

Very outdated hotel. Staff was not that friendly at check-in. Fitness center is in disrepair. Food was terrible. Folks walking around in the hallways at all hours of the night. On a positive note, it's near the airport rental car return center. Less than a five minute drive!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deams S
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. We welcome feedback and want to repair and correct anything that is in disrepair. Please accept my apology for the less than friendly check-in and the food. We will work to correct these issues. I am confident your next stay will be something my staff and I are proud... More 

Troy
1 review
2 of 5 stars Reviewed 1 week ago

Ok I was very displeased with this being a Hilton property. I expected a lot better especially as an honors member. What I noticed: 1) there was a roach in the shower and one crawling towards me at breakfast. Mgt did nothing 2) the room attendant came to the room far after 3PM 3) the business center was down and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 38oc
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your valuable feedback. I truly apologize for the problems during your stay. We work to eliminate all issues for our guests and I realize we did not allow you to enjoy your stay. I believe we have rectified any problems with the van, the guest laundry, and any pest issues. The... More 

South Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent all the way from booking until we left, amazing staff. I would recommend everyone stay here. It's a great stay for the money. Kids enjoyed the Friday night movie, and the pool !

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donnie K
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so very much for the compliment and allowing us to host your stay. Yours in hospitality, Callan H General Manager More 

Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was beautiful and all staff were great! We received fresh cookies and water when we checked in. Our 5th floor room looked great and was clean ither than the dead bugs in the light in the bathroom. As others said, you only get 2 towels which is a pain, and the air conditioning couldn't keep our room at the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debbra A
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and we are glad you were able to enjoy your stay. Please come to stay with us again soon. Yours in hospitality, Callan H General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410, at McCullough, San Antonio, TX 78216-5822
Location: United States > Texas > San Antonio
Price Range: $103 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Priceline, Hotwire, Cancelon, Orbitz, Hotels.com, TripOnline SA, Travelocity and Odigeo so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#7 Green Hotel in San Antonio
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