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DoubleTree by Hilton Hotel San Antonio Airport

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DoubleTree by Hilton Hotel San Antonio Airport
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896 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Kerrville, Texas, United States
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I've stayed at several double tree Hilton's but I must this say this one was my least favorite. It was a very nice hotel, close to the airport and literally across the street from Northstar mall. We were on the 5th floor with a beautiful view of the courtyard and swimming pool/hot tub. Now..understand we do live in Texas BUT... More 

Helpful?
Thank Ardie V
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and the very nice review. I am truly sorry about he cookies and the warm room. Please accept my apology. Cookies are our staple and I will make sure we have plenty. I will also follow up on the cooling for the guestroom to insure all guests are comfortable. We are glad... More 

Hendersonville, Tennessee
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The first time we had a corner suite with a dining room table and a huge bed. This time we booked a room with a balcony over looking the pool. Both times we were very happy with our rooms, we could walk to dinner, and we are only minutes from the airport.

Helpful?
Thank Ashley T
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for staying with us. We very much appreciate our convenient location as well. Please stay with us again soon. Yours in hospitality, Callan H General Manager More 

Fort Worth, Texas
Level Contributor
246 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelers, a pretty good place to stay.... decent Wi-Fi speed. The staff at this location is as friendly as I have dealt with! They actually care and it shows!!! The Wi-Fi was fair, the bed was good! Great location!

Helpful?
Thank Reford B
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. And thank you for the compliment. We do care. Please come to stay with us again. Yours in hospitality, Callan H General Manager More 

Forney, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in San Antonio close to airport, food and shopping. Rooms are nice old Spanish Villa feel to them. Breakfast is great and the staff is amazing. I would recommend this hotel for business or pleasure.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sean G
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much. We love our architecture. A little bit of history about our hotel, we were part of three hotels built by a family/company many years ago. We were opened as a hotel called La Mansion del Norte, obviously we became a Doubletree. In Austin off of I-35, there is another Doubletree with similar architecture. They... More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Had one of their hamburgers and it was one of the best that I had at a hotel. If ever staying here and need a quick dinner, you can't go wrong with ordering one of these. It is a really nice hotel and the rooms look to be upgraded as well. Great environment if on business.

Helpful?
Thank golfer525
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed our burger and stay. One day I loaded it up (same price) but I could not finish it. Thank you and please come again. Yours in hospitality, Callan H General Manager More 

grand Prairie, United States
1 review
2 of 5 stars Reviewed 1 week ago

when i arrive on 7/13 and went up to my room i found several bugs in the bathroom. So i went back down to the front desk where i reported the problem and they gave me another room. I will not stay at this hotel again. thank you

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gerald C
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. Please accept my apology. We use a reputable pest control company and we will insure this is corrected. Yours in hospitality, Callan H General Manager More 

DFW
1 review
3 of 5 stars Reviewed 1 week ago

Staff was nice and accommodating. Breakfast was really good and hot every day with varying options. The hotel has been renovated but needs more attention to the details.Lobby is nice, welcoming and well-lit. Hallways on floors 2 thru 5 arent that well-little at all. The elevators interiors are stained and need to be cleaned. The werent enough plugs in the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Atalecia H
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us. I apologize for the problems at my hotel. Cleanliness and properly working equipment are part of the fundamentals and we will work to correct our mistakes. Please accept my apology. We would love for you to stay with us again. I am confident my staff and I would provide a stay exceeding... More 

The Woodlands, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall experience with Double Tree was excellent. From the front desk staff to security outside. Great location not to far from Sea World and The Riverwalk.No issues what so ever would stay here again on our next vacation to San Antonio.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 231jackya
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you so much. We appreciate you mentioning our location. We strive to provide a great stay. Yours in hospitality, Callan H More 

Pflugervillle, Tx
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night, have wall thermostat and one little vent by window to cool the whole room down. Room never cooled down enough, the a/c worked, just need another vent or window ac unit. Not up to par for a Hilton

Helpful?
Thank kayhan98
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and I apologize for any challenges with your air conditioning. We have had our system worked on and although I am not sure what went wrong in your room; I am confident we can correct this issue. Yours in hospitality, Callan H More 

Fort Worth
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I frequently stay at Hilton properties and frequently utilize their business centers to print out documents from my flash drive that are important to my business meetings. During my stay at this particular Doubletree, they had blocked the computers from allowing use of a flash drive. When I inquired at the front desk, the young lady checked with her manager... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sam L
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your feedback. We do offer additional solutions to print from a thumb drive including our staff and sales office. I do apologize for your inconvenience. We will work to find the right options to help you with your business needs. Yours in hospitality, Callan H General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more   less 

Additional Information about DoubleTree by Hilton Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range: $106 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel San Antonio Airport 3.5*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Priceline, Orbitz, Hotwire, Odigeo, TripOnline SA, Cancelon, Hotels.com and Travelocity so you can book your DoubleTree by Hilton Hotel San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#6 Green Hotel in San Antonio
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