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Howard Johnson Inn & Suites San Antonio Near at&T Center

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Howard Johnson Inn & Suites San Antonio Near at&T Center
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275 Reviews from our TripAdvisor Community

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Showing 263: English reviews
San Antonio, Texas
1 review
1 of 5 stars Reviewed 4 days ago NEW

They have a bunch of archaic policies that they chose to implement when they see fit. If they don't like the way you look, they will tack on extra fees and justify it as "company policy". They suck.

Review collected in partnership with Howard Johnson

Helpful?
Thank 606westonb
Tulsa, Oklahoma
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel exterior and lobby were all clean. Room was clean but had a moldy/musty odor. Size of room was great. I won't be staying again do to the odor. I realize that San Antonio has high heat and humidity to deal with but I have stayed at multiple hotels in the area and have not experienced this issue. Room was... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 360edwinab
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Dear 360edwinab, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with moldy/musty odor. We appreciate your rating and are very glad that this annoyance didn't detract too much from your overall experience with... More 

Houston, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The receptions and check-in was very accommodating considering we were on a spontaneous weekend trip. Our check in was at 3 am so we were planning on staying in until our 12 pm check out. It didn't happen as there was construction/carpet replacement in the hallway early in the morning. I don't understand how this type of work gets done... More 

Helpful?
Thank Janie C
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will... More 

Corinth, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I thought $66 for a suite was suspicious, but decided to give it a shot since we really wanted the extra room. It's just old and pretty unclean. You can tell it was formerly smoking and smells strange. No elevators, FYI. For the price, I guess it's not horrible, but don't travel with a child here. The people at the... More 

Helpful?
Thank jansterdam73
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

windsor
1 review
2 of 5 stars Reviewed 4 weeks ago

It should have been obvious to the motel not to let people stay in a area of the motel when the hallway smelled of mold and the hallway carpet coming up, as a trip hazard. With the smell of the hallway being apart of the room. It was the third day of stay when a carpenter finally re did the... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank joesE8505KU
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to write this review and share your experience. I do apologize for the smell of mold that you experienced in the hallway and when a situation like this occurs, we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. We also appreciate your suggestions for our breakfast options... More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Check in went smoothly and rooms were great. Never had the rooms cleaned and had to ask everyday for clean towels.. Second day it took 2 hours to get towels. Over all was an ok stay!

Review collected in partnership with Howard Johnson

Helpful?
Thank W7301RJluish
Tony P, Guest Relations Manager at Howard Johnson Inn & Suites San Antonio Near at&T Center, responded to this review

Thank you for taking the time to write this review and share your experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off Interstate 35, Howard Johnson Inn & Suites San Antonio Fort Sam Houston, San Antonio International Airport and near downtown Riverwalk. San Antonio provides easy access to countless points of interest and popular Texas attractions. We also provide plenty of on-site entertainment such as a lounge, outdoor pool and hot tub, picnic area with barbecue grill,laptop,PS3 and DVD rentals.After enjoying your new comforter and pillow in your spacious room featuring 32 inch flat LCD TV's, Newly Desinged Rooms, FREE Wi-Fi,FREE Rise & Dine HOT breakfast,FREE Business Center, FREE Local calls. Business guests will appreciate our meeting space with fax and copy services. On site Snack Bar store and ATM.We offer non-smoking rooms and limited room service. Upgrade to a suite for added space. ... more   less 

Additional Information about Howard Johnson Inn & Suites San Antonio Near at&T Center

Address: 3817 N Panam Expy, San Antonio, TX 78219-2202 (Formerly Quality Inn & Suites)
Location: United States > Texas > San Antonio
Price Range: $57 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Howard Johnson Inn & Suites San Antonio Near at&T Center 2.5*
Number of rooms: 62
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Also Known As:
Howard Johnson San Antonio
San Antonio Howard Johnson
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