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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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729 Reviews from our TripAdvisor Community

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Showing 717: English reviews
Terre Haute, Indiana
Reviewed 1 week ago via mobile

I didn't find anything wrong with this hotel. It was in a good location, had comfortable beds, and a good outside area for at night. They offered free flavored water in the lobby which was a nice touch. I recommend.

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Helpful?
Thank c22hubb
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear C22hubb, Thank you for taking some time to give us your feedback on TripAdvisor. We appreciate your positive comments. I will share with the staff your recommendations. We hope you visit again soon. Always at your service,

Houston, Texas, USA
Reviewed 1 week ago

One reviewer was warning to take taxi and not to walk on the street to the hotel at night. This is good advice if you have the extra dough. However, I am on a tight budget and bring just enough money in my pocket in case I got robbed. Anyway, The South Alamo street walking from Marriott hotel to the...

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Helpful?
Thank baketown89
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear baketown89, Thank you for your feedback on TripAdvisor. We are pleased that you enjoyed your room location and our colorful peacocks. I am sorry to hear that the coffee ran out in the morning. We try our best to assure that we keep the coffee full and the infused water ready for all of our guests. All rooms do...

Georgetown, Texas
Reviewed 1 week ago

The employees make this hotel one of the friendliest hotels, they are so warm and welcoming, Daniella and her team are the best! The location is perfect, you can walk to the riverbank, downtown, plaza of the Americas etc. The peacocks are a pleasant touch, they just roam around the courtyard. Would stay again primarily because of Daniella and team,...

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Helpful?
Thank GMS13
Tucson, Arizona
Reviewed 2 weeks ago

While some folks are nuts over posh hotels with ultra modern details and rooftop pools, I fell in love with this charming place. From the beautiful and warm tile work to the peacocks (with chicks) roaming about the grounds, to the massive trees that screen out the fact you are in the middle of downtown San Antonio, I couldn't get...

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Helpful?
Thank westgal52
Seattle, Washington
Reviewed 2 weeks ago

Stayed here for a long weekend. Close to the river walk area and downtown. Able to walk to everywhere. Clean room. Nice breakfast omelet with the buffet. My son's travel Elite status allowed us to have the breakfast free. Don't know if I'd pay $18.95 for it. Housekeeping missed our room one day. Had to go down to get more...

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Helpful?
Thank Bjm929
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Bjm929, Thank you for your feedback on TripAdvisor. We are happy to hear that you enjoyed your time with us. I will share with the staff the opportunities that were missed and the positive comments you mentioned. We take pride in our peacocks, Rhett and Scarlett that help cultivate a colorful history that make the Plaza a memorable place...

Bloomfield Hills, Michigan, United States
Reviewed 3 weeks ago

Since I was in the area for a football game, wanted something close to downtown. This property is dated. The staff was very friendly and they treated me very well, more so than most Marriott's I stay at as a lifetime Platinum member.

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Helpful?
Thank Tom L
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Tom L, Thank you for your review on TripAdvisor. We are so pleased that our team served with the exceptional friendliness we are known for. We do cover 6.5 acres and have four historical buildings that give our property a unique touch other Marriott's may not offer. Thank you for your committed loyalty as a lifetime Platinum member. We...

Atlanta, Georgia
Reviewed 3 weeks ago

We had a family group (5 rooms) stay this weekend. The hotel had a wedding that evening plus it was the home of the Army fans for the Notre Dame game. We were treated royally....from valet, to check-in, to breakfast the next morning. The grounds are beautiful; the peacocks very friendly. We had stayed at the Courtyard on the River...

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Helpful?
Thank Marsha0708
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Marsha0708, Thank you for such a wonderful review on TripAdvisor. We are thrilled that we were able to show you the hospitality that we are known for, especially at a time that we were hosting several events. Rhett, Scarlett and Junior (our peacocks) truly enjoy showing off and roaming through the area they call their home. We look forward...

Montreal, Canada
Reviewed 3 weeks ago

Stayed 2 nights in May 2016 while travelling for a Spurs game. Staff was extremely friendly (we chatted quite a bit)! Some great food recommendations, great valet parking/doorman. Service was top-notch. Pool seemed very nice but we did not use it as we did not have enough time. Peacock was beautiful. Location was decent. Perhaps not as close as some...

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Helpful?
Thank CsyAngela
Dianniella S, Assistant Front Office Mamager at Marriott Plaza San Antonio, responded to this review

Dear CsyAngela, Thank you for your feedback on TripAdvisor. We are thrilled that our staff fore filled the reputation we are known for. We do cover 6.5 acres and although we are not close to the River walk we are a close to all what the city has to offer. Perhaps next time you are here you can visit the...

Boston, Massachusetts
Reviewed 4 weeks ago

I have stayed at this property before, and returned this time after arriving at the NW Marriott San Antonio deciding that property was not fit to stay in. I arrived at this property having checked in on line and reserving a larger room king . As a Marriott Platinum for Life and Platinum Premier member my profile has all the...

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Helpful?
Thank MEProfenno
Nikki G, Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear MEProfenno, Thank you for taking the time to share your experience with trip advisor. Thank you for being a Platinum Premier with Marriott. It was a pleasure to have met you while you were staying at the Marriott Plaza. As a Platinum Member you have several options for lodging and the Marriott Plaza was your choice during your time...

Bridgewater, New Jersey
Reviewed 4 weeks ago

Looks like an "hacienda" but the hallways and rooms are covered by a multi-decennial carpet (estimated from the carpet design). Bathrooms are OK excepted for the low height of the shower head and if you are tall you have to bend deep to wash your hair. Lounge on 4th floor was well kept and breakfast very good.

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Helpful?
Thank Axel8807
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Axel8807, I want to Thank you for your feedback on TripAdvisor. We apologize that we did not meet the standard for which Marriott is known for. We have renovated and continue to improve. We strive for each and everyone to enjoy their stay with us and want you to have a memorable experience. We are thrilled you enjoyed the...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Location: United States > Texas > San Antonio > East Side
Price Range: $125 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Marriott Plaza San Antonio staff and other travelers.
4 questions
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5 months ago
Chicago, Illinois
over a year ago
League City, Texas

See all questions (4)

Questions? Get answers from Marriott Plaza San Antonio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View of pool and courtyard”
 of 5 bubbles GMS13, 1 week ago | Read review
“Great in the summer when you want to hang by the pool.”
 of 5 bubbles westgal52, 2 weeks ago | Read review
“Choose another hotel or you have to stay here high floor garden view”
 of 5 bubbles MEProfenno, 4 weeks ago | Read review
“Choose a garden view for a quieter room and better balcony overlook”
 of 5 bubbles Bracksrock, 4 weeks ago | Read review
“Room overlooking courtyard and pool area”
 of 5 bubbles CherylHoffman, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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