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Marriott Plaza San Antonio

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Marriott Plaza San Antonio
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702 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

If you want to stay somewhere that is representative of San Antonio, this is your hotel. Marriott Plaza screams San Antonio! I am a native and stayed one night for business. As I walked through the lobby and courtyard, I thought about the historic side of SA. This hotel is the perfect size - not too big or small, with... More 

Helpful?
Thank LDMay15
Alexandria, Virginia
Level Contributor
68 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A very and ritzy hotel that provides all the luxury you need, but without sacrificing your wallet. Reasonable priced with a great staff that tries to meet your every need. PProvidingservice with a smile, and aamenities that make you feel like it's home away from home

Helpful?
Thank Mcrist4
Charlotte, North Carolina
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Marriott Plaza is beautifully maintained and laid out hotel. The staff was friendly and helpful for the most part. I went for a much needed get away by myself and this hotel fit the bill perfectly. The pool and hot tub were very nice and I enjoyed resting on the comfortable pool furniture. There was always complimentary fruit water... More 

Helpful?
Thank njk321
Vancouver, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What an amazing unique property! I attended a conference in San Antonio- and this hotel was located only 10min walk from Henry Gonzales Convention Centre so booked in here. I was so pleasantly surprised , the lobby was very Texan style but modern and staff were always helpful and greeted me with such warmth all the time! The hotel has... More 

Helpful?
Thank Amy P
Phoenix
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I had an overall good experience here. I selected it as it had the best pool area on the riverwalk. The pro's: Beautiful pool area Mature landscaping makes you feel removed from downtown Room was nice and comfortable Staff was pleasant My nephew loved the peacocks who are not frightened of people Cons Hallways need some TLC, wallpaper, etc. Restaurant... More 

Helpful?
Thank bakphoenix
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear bakohoenix, Thank you for taking time to share your experience during your recent stay with us. We are so please that there were several aspects you very much enjoyed. Thank you for also giving us feedback on how to better improve our hotel and our service. Our leadership team goes over each review together so that any items for... More 

Elkin, NC
Level Contributor
466 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am Platinum Premier Marriott so I am pretty much in a Marriott more than I am at home. I usually stay at Marriott NW, which is finishing up a great renovation. But I decided to take a break and stay downtown so chose Marriott Plaza. Room and other hotel elements such as elevators and lobby are overdue for updates.... More 

Helpful?
Thank John L
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear John L. Thank you for taking the time to share your feedback. I was shocked to read your review and read that you did not have a great experience. As you can see from our reviews, this is not the norm at our hotel. I sincerely apologize for any issues experienced. We take any issues very seriously and are... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome experience nearby several downtown attractions and very friendly hotel staff. The hotel is pet friendly which is a plus for us since we tend to travel with our pets everywhere we go. We basically walked everywhere we needed to go since it is centrally located to the areas we enjoying visiting while in San Antonio. The hotel also has... More 

Helpful?
Thank pat830silva
Big Lake, Minnesota
Level Contributor
427 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a convention and this property provided a nice oasis from the hustle, bustle and noise of other properties on the river walk. My room was very good. it was clean, comfortable, plenty of power outlets, A/C was working overtime in July but kept the room comfortable. Bathroom was also clean and well stocked with amenities. Shower had... More 

Helpful?
Thank Triplewin
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

First room we checked into was dirty. The toilet was still very dirty from the last occupant and absolutely disgusting. It looked like the beds were made but sheets were not changed. Went to front desk who then changed our room and comped our breakfast the next morning. Went to our next room which was not much better. The toiletrie... More 

Helpful?
Thank JBuv
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear JBuv, We were shocked to read your feedback regarding your recent stay. We sincerely apologize for any issues experience. We go over as a team each review and this has been given to our housekeeping department to address. We strive to always exceed our guests expectations and make sure they have a wonderful stay. We are so sorry that... More 

Carolina, Puerto Rico
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is the first Marriott Hotel wish I was very disappointed in. The check-in process was excellent but the room provided was not very appreciated what the view was looking into a tree. The room was changed but any issues to one that Overlook the city. What I didn't realize until that night was that the air conditioner was not... More 

Helpful?
2 Thank NELSON V
Nikki G, Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear NELSON V, thank you for taking the time to share your experience with Trip Advisor concerning your most recent stay. In regards to the AC in your room, I sincerely apologize about the lack communication and follow up from me and my staff in regards to your concerns. I assure you that we take your concern and observation very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Anaqua Restaurant & Grille
Cuisines: American, Seafood
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Location: United States > Texas > San Antonio
Price Range: $138 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#19 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
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