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Stayed here for family visit to San Antonio. Wanted to be near River Walk, and this place fit the bill. Clean rooms, great staff, decent breakfast. Will be back!! Will book a room with balcony on next visit, as rooms are on small side.
PLEASE PLEASE do not stay here . It was a horrible experience. It let my family and excited kids down for their trip . This is the worst hotel I have stayed at ever . I've listed only half of the problems :
Aside from the evening desk clerk being very rude--the hotel is in the most perfect spot! We drove down from Fort Worth, parked the car and didn't have to get back in it until time to come home! The room was cozy and we had...More
Thank Camie T
Response from General M, Guest Relations Manager at O'Brien Historic Hotel, an Ascend Collection HotelResponded May 25, 2017
Dear Camie T,
Thank you for leaving your five star rating of our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to welcoming you back...More
This was a wonderful stay and the staff was outstanding. the balcony was so nice to sit out early in the morning and in the evening. it is close to the river walk and local museums. This was our first stay at a Ascend Hotel...More
1 Thank David F
Response from General M, Guest Relations Manager at O'Brien Historic Hotel, an Ascend Collection HotelResponded May 22, 2017
Dear David F,
Thank you for sharing this five star review of our hospitality and service. Hearing about how our efforts to give you a pleasant and accommodating experience have
been successful is very rewarding for every member of our staff and management team. It...More
This hotel has a good location downtown, however, it needs a lot of work. The front desk people have to barricade the side door at night because management won't repair it. There is a safety issue for the employees. The front desk person Adrian was...More
1 Thank hellzgraphx
Response from Jeb866, Hotel Operator at O'Brien Historic Hotel, an Ascend Collection HotelResponded May 12, 2017
Thank you for taking the time to write a review.
I wish you had been more specific about your comment while at the hotel
Most likely your review reflects your desire to help somebody undisclosed rather than describing the hotel experience.
No restaurant on site but there is a pizza place next door. I do not think there are any suites or jacuzzi tubs. The balcony rooms do not have private balconies. Nice place but probably not for romantic getaways.