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San Antonio Marriott Riverwalk

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1,058 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Eldorado, Illinois
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited this Marriott for my husband's work conference! It is a beautiful hotel with fantastic employees! Marriott's are my favorite because they have the best beds and pillows in the world! Check in is always easy. The staff are extremely helpful and go above and beyond for their guests! Whatever you need, they will do their best. I am... More 

Helpful?
Thank BthEln1964
Austin, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here on a business trip with my staff of 7. Had to check into all 7 rooms and the front desk attendant couldn't have been nicer. When she realized I was paying for all the rooms she upgraded my husband and I to a room with a balcony. Nothing crazy in terms of the upgrade but the little customer... More 

Helpful?
Thank Lindsey I
Hamden, Connecticut
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at lots of Marriotts but I find when you are in a convention town it's always a little skimpy. First, the good. Scrupulously clean room with very comfy bed. Staff is exceptional and the whole place looks fresh and updated. You are directly on the Riverwalk and so close to River transport and shopping it's like the second best... More 

Helpful?
Thank lynncrisci5
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear lynncrisci5, We appreciate your feedback, thank you. I’m glad you enjoyed your clean and comfortable room, but I’m sorry you were disappointed in the design of our new rooms. Our location is great whether here for business or pleasure. The convention center is located directly across the street, the River Walk is an elevator ride down. Now, that's convenience!... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very pleasant. Didn't pay to ride in the boat but walking is fun. The ducks are really cute! Really fun to walk on it away from the shops, near the King William neighborhood. There's a great book on how it all came about in the Guenther restaurant gift shop but it was too expensive ($36.00). I think the history of... More 

Helpful?
Thank Kirby B
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Kirby B, Thanks for your great rating. I’m very pleased you liked our hotel and our outstanding location. As you discovered, we’re very close to so many things to see, do and experience. The King William area is an area just south of downtown that was first settled by German immigrants. It is breathtakingly beautiful, with homes of late... More 

Omaha, Nebraska
Level Contributor
130 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for 3 days of meetings. I took a taxi from the San Antonio airport to the hotel. Staff was attentive upon arrival and check-in was fine. Room was fine as well, nothing spectacular, but it fit the bill. Bed was comfortable with very nice linens and pillows. That's my biggest concern when getting a hotel - the... More 

Helpful?
Thank burnsomaha
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear burnsomaha, Thank you for staying with us during your recent trip to San Antonio. I’m glad you liked your room and enjoyed the comfortable bed. We realize your choices are many when selecting accommodations on the River Walk, but I sincerely hope you will allow us another opportunity to win your loyalty and be your hotel of choice. Best, More 

Saint Louis, Missouri
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most friendly and helpful staff ever, so friendly and great first impression of hotel. Couldn't have been more accommodating, giving me directions to a function I was attending along with helpful directions, ensuring parking in car park and facilitating an early check in. If nothing else had gone right with hotel Sydney and Cat ensured I would have left with... More 

Helpful?
Thank Scott W
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Scott W, Thanks for an outstanding review of the service you received from our staff. From your clean room to the good food, your great experience was all by design by our amazing staff. I will be sure to let Sydney and Kat know how much you appreciated all their efforts. We'd love to have you stay with us... More 

Illinois
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have to say I am very disappointed in this hotel. For $200+ a night for a conference we didn't get what we paid for. The rooms are very nice but the refreshments for the conference were lacking. I expected more for the money I paid for this trip. I'll never be here again, but I hope this review helps... More 

Helpful?
Thank Pam S
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Pam S, We share in your disappointment of your recent stay. While our location is great to host many business travelers, everything else we present must be just as great. We apologize for falling short of your expectations. We appreciate your feedback because we use your comments to improve service to better the overall hotel experience. Thank you, More 

Litchfield, New Hampshire
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Very disappointed in the overall value of the hotel. The only item "included" was a coffee machine in the room. For the price I paid I was very disappointed. Any "extras" were very expensive. The lobby was nice but the air conditioning in the hallways was broken the entire 4 days I was there. They "apologized" with a sign in... More 

Helpful?
Thank Brent L
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Brent L, We appreciate your feedback and understand your frustration with the air conditioning. We also understand how important it is for you to have a flawless experience. We sincerely apologize for falling so short of your expectations. We will use your comments to get better for you to improve the hotel experience. We respectfully ask for another opportunity... More 

Charleston, South Carolina
Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a great place to stay if you use the convention center. Right across the street. When we arrived I had to check the accommodation for my husband since he is handicapped and the staff was gracious enough to make sure he had the handicapped room with a seat in the shower. Our room attendant was great. Anything... More 

Helpful?
Thank Talyn14
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Talyn14, Thank you for your lovely review. I’m delighted our staff took great care of you and your husband. Providing a clean and comfortable room is at the top of our list, so I’m so glad we delivered. We’ll do our very best for you again, the next time you’re in San Antonio. More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Marriott is a amazing hotel in San Antonio.It costs 150 dollars a night.the rooms include two big sized beds,a t.v,a working desk,coffe and a coffee and a coffee maker,beautiful paintings were hanged on the wall,and a bathroom of course.Down stairs there is every food you can ever dream of. You also can get customer service just call them, tell them... More 

Helpful?
Thank Y6GA H
Libby C, Guest Relations at San Antonio Marriott Riverwalk, responded to this review

Dear Y6GA H, Thank you for your lovely review. I’m so pleased you enjoyed our hotel, our amenities and the service we provided. Our staff is top notch, they love to be brilliant hosts. As you discovered, there are many shops and restaurants along the beautiful River Walk, conveniently located right outside our door. I’m glad you had an opportunity... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Antonio Marriott Riverwalk

Address: 889 E Riverwalk, San Antonio, TX 78205-3915
Location: United States > Texas > San Antonio > East Side
Price Range: $193 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Antonio Marriott Riverwalk 4*
Number of rooms: 512
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#13 Spa Hotel in San Antonio
#17 Luxury Hotel in San Antonio
#43 Romantic Hotel in San Antonio
#78 Business Hotel in San Antonio
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