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La Quinta Inn San Antonio Sea World Ingram Park

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La Quinta Inn San Antonio Sea World Ingram Park
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358 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Corpus Christi, Texas
Reviewed 2 days ago NEW

Great location. Right off highway, plenty of shopping and eating available around the hotel. Large beautiful suites and they allow pets. Fridge and micro in room. Seperate dining and sleeping areas. Queen size pull out sofa bed.

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Helpful?
Thank Devildog71
Reviewed 6 days ago NEWvia mobile

The customer service was good, But the rooms were filthy roach infested. We Love La Quinta, but this location is horrible.Roaches all over the floor and walls. Ask to see the room before you get it, a lot of the rooms have horrible smells. And then the roaches come out.

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Helpful?
Thank R. R
Management response:

I apologize for the experience you had when staying at our property; most assuredly not the experience we want our guest to have. I appreciate your honest feedback on these matters and I assure you I will address these issues immediately.

EL PASO, United States
Reviewed 1 week ago

Staying with family in two separate rooms. Rooms were clean, but bathtubs were stained and there was some corrosion around knobs. Breakfast menu was varied, but nothing special. Easy access to restaurants, shopping and Sea World. Have stayed at this location before and would stay there again.

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Helpful?
Thank billcS8819EK
Colorado Springs, Colorado
Reviewed 2 weeks ago via mobile

If you are there to see your airman graduate and would like some family time with them ? Don't stay here ! First of all we couldn't get comfortable going to bed every night because you see people outside drinking and walking around .. & this must be a party hotel because every night we were there we heard people...

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Helpful?
Thank DominiqueKam
Management response:

I sincerely apologize for the incidents that occurred during your stay with us. We pride ourselves on providing superior customer service, but it seems in this case we did not meet those expectations. I appreciate your feedback and will use this information to provide training opportunities for both my housekeeping and front desk staff.

Grapeland, United States
Reviewed 2 weeks ago

We were expecting a room/quality of other LaQuinta motels we've stayed in previously. I have seen larger rooms in a Motel 6. No refrigerator or microwave. No safety bars in the restroom/shower areas. No ventilation fans in the restrooms. This room was TINY. The continental breakfast consisted of hard boiled eggs and cereal. On a positive note, the bed was...

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Helpful?
Thank brendaso2016
Management response:

I apologize that your experience with us was less than perfect. We strive to make every guest experience a positive one. I appreciate you taking the time to provide me with your feedback. I hope that you consider us once again in the future.

Victoria, United States
Reviewed 3 weeks ago

I stay at this hotel for several reasons. It is centrally located in San Antonio. You have the Ingram mall and many other places to shop if needed. The management and employees and this location are very courteous and knowledgeable of their job.

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Helpful?
Thank Jorge S
Frisco, United States
Reviewed 4 weeks ago

If you are using it to crash at night it is good value place. We used it only to sleep the rest of the day we were out and about. Breakfast was okay and does have plenty. It was continental breakfast and items were fresh. For the price I paid it was a great value.

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Helpful?
Thank Shabbir A
Reviewed 4 weeks ago

We had two rooms on the 3rd floor. The room was clean, the A/C worked and the breakfast was nice.The water pressure for the shower was good and basic toiletries were provided. I would go back for a cheap place to stay the night.

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Helpful?
Thank Connie A
San Antonio, United States
Reviewed October 29, 2016

Had a problem. Reported to front desk. They sent deffered me to manager. No response, Emailed manager still no response. I stayed in a $130 night suite. Property seems very dated. Lack of response to my problem shows little/no intrest in my experience. As a LQ reward member i DO NOT advise you to stay here.

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Helpful?
Thank Jessica C
LQ Customer Car... T, Manager at La Quinta Inn San Antonio Sea World Ingram Park, responded to this review

Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff. We very much appreciated your business and thank you for staying with us.

San Antonio, Texas
Reviewed October 25, 2016

First room smelled like a moldy sock so I requested another room. Second room was very hard to access with all of the gear that I had to carry. They didn't want to move me again because they were "full". When I pointed out the empty parking lot and obviously open rooms they put me in a third room. The...

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Helpful?
Thank coachdan20
LQ Customer Car... T, Manager at La Quinta Inn San Antonio Sea World Ingram Park, responded to this review

I sincerely apologize for the less than favorable experience you had at our hotel. While an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I will look into the odor and mattress issues in an attempt to make the necessary corrections and improve our hotel. Thank you for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about La Quinta Inn San Antonio Sea World Ingram Park

Address: 7134 NW Loop 410, San Antonio, TX 78238-4116
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $63 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Sea World Ingram Park 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
La Quinta Inn San Antonio Seaworld / Ingram Park Hotel San Antonio
La Quinta Ingram Park
San Antonio La Quinta
La Quinta San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from La Quinta Inn San Antonio Sea World Ingram Park staff and other travelers.
2 questions
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Questions? Get answers from La Quinta Inn San Antonio Sea World Ingram Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're looking to do some shopping, eat, and really see the town, this is the place.”
 of 5 bubbles Devildog71, 2 days ago | Read review
“avoid ground floor rooms and near the pool”
 of 5 bubbles , Jul 25, 2016 | Read review
“Don't. Book !!!!!! None!!!!!”
 of 5 bubbles TerryM111, Aug 12, 2015 | Read review
“Don't to to this place”
 of 5 bubbles A498NVpascalb, Aug 2, 2015 | Read review
“" Don't stay here ---ever !!!!”
 of 5 bubbles 717edk, Jul 29, 2015 | Read review
5 of 5
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