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About
#145 of 398 in San Antonio
Location
5.0
Cleanliness
4.0
Service
4.2
Value
4.1
Located on the River Walk in downtown San Antonio, TX, Omni La Mansión del Rio surrounds you with the romance, grace and charm of a grand hacienda. Discover refined restaurants and a heated courtyard pool with a bar. Set in a Spanish colonial building across the street from the Majestic Theatre, our hotel allows you to easily explore all the city's beloved tourist attractions during your stay, such as The Alamo, Seaworld and Six Flags. The hotel's rooms and suites boast marble bathrooms, exposed brick walls, and/or beamed ceilings. Guests also enjoy a kids program and access to an elegant spa next door at the neighboring Mokara Hotel & Spa. Whether you're booking a leisure or business trip, there are plenty of activities for all guests, from history and outdoor fun to unique local dining experiences and more. Let Omni La Mansión del Rio make your San Antonio getaway extra special with one of our special vacation offers, so that you can explore everything our fine city has to offer.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Valet parking
Paid private parking on-site
Free wifi in the business center
Paid wifi
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Special diet menus
Wine / champagne
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.3 miles
90Attractionswithin 0.3 miles
Contact
112 College St, San Antonio, TX 78205
Getting there
Rental CarsSee rental cars from $29/day
62Reviews7Q+A15Room tips
Reviews
Traveler rating
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Most Recent
Very beautiful old school colonial style hotel. Was decently renovated and is kept clean. Room was spacious and bed was very comfortable. We had some noise on the riverwalk as was to be expected on weekend nights. Very nice and collegial staff that went above and beyond any expectations on any requests. Location is perfect just off the louder and busier section of the riverwalk. Ostra restaurant on the other side of the bridge is great.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Helpful
Hotel's Favorite
We have stayed at this hotel before and thoroughly enjoyed our stay. We came back on vacation for a quick overnight stay. What a wonderful surprise when we walked in our room and there was champagne and chocolates waiting for us! It was a gift from the hotel staff wishing us a happy anniversary. Everyone had even signed the card! We will always stay the Omni La Mansion Del Rio when in San Antonio. Fabulous service, great accommodations, wonderful atmosphere right on the Riverwalk.
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Date of stay: August 2021Trip type: Traveled
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Aug 31, 2021
Thank you for your kind words and for choosing to celebrate your special occasion with us! We are pleased to hear that you enjoyed your overall stay. Your kind words about our property and customer service are truly appreciated, and we hope you will visit us again soon!
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Very good hotel - our room was a decent size, with a nice shower/en-suite, and doors on to a shared terrace looking out over the pool area (no seating). The ladies on reception were friendly on arrival and check-out. We didn’t use the hotels expensive valet parking but parked in the multi-storey across for the street (instead of $49 per night for valet, we paid $10 - result!). The hotel is really well placed for the Riverwalk, The Alamo (blocks away) and downtown shops & the mall. Only niggle, the hotel has only 17 pool loungers (7 down each side) which were occupied from as early as 8am throughout our stay. However there’s a large area of patio abutting the pool covered in chairs and seating which was hardly used - strange? Why not more loungers? Anyho, great location and nice hotel.…
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Date of stay: May 2022Trip type: Traveled
Room Tip: Park in Houston St Garage (multi-storey car park) which is directly across the street from the...
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1 Helpful vote
Helpful
Response from Bryan Davis, Marketing at Omni La Mansión del Rio
Responded 6 days ago
Thank you for the wonderful review. We are thrilled to hear that you enjoyed your overall stay with us. We look forward to welcoming you back again soon!
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+1
From the airport we took the local bus that dropped us off a few blocks from the hotel. Check in was easy and the staff friendly. We had a deluxe room with river walk view. The room’s balcony was shared with three other rooms so one needs to keep the curtains close when not in the room to keep out prying eyes. The room was nicely decorated and well maintained. We spent very little time at the hotel as we were doing other things. We liked the location and wouldn’t hesitate to stay at the hotel if we return.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Bryan Davis, Marketing at Omni La Mansión del Rio
Responded 2 weeks ago
We couldn't be happier to know that we met your expectations in most every way, and we are grateful you took the time to let us know. Your kind words about our room decor and location are truly appreciated, and we hope you will visit us again soon!
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The hotel overall was great with friendly staff and beautiful rooms, and the river view was excellent. However, I'm sorry to say and shocked at the finding of pieces of human or pet waste clinking to the inside fold of a fresh neatly folded bath towel in the bathroom. It is a shock to come out of the shower and grab a nice looking neatly folded bath towel and unfold it to start drying off but here's this "stuff" clinking to the towel-stuff being small pieces of human or pet waste. I'm guessing that this towel was washed in a load with others then dried and neatly folded for redistribution to the rooms. It just so happened our room won this prize of the soiled towel. Question is, how did the person folding those towels miss the crap still clinking to the threads of this towel. Or, better yet, aren't the towels "inspected" before they are tossed into the washer? Maybe the person spotted the waste but ignored it rather than toss it and the towel into the trash. This is the only fault I found but it's some fault; the entire wash load with this soiled towel in my opinion was contaminated. The room we were in was on the 4th floor. Nice for sitting on the balcony watching the people go by along the Riverwalk. Service is rated a two only because of the soiled towel, giving the overall rating of a two. (Never had a towel problem like I had here --in all my world travels.)…
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Date of stay: March 2022
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Apr 13, 2022
Thank you for your feedback. Please accept our sincerest apologies for the challenges experienced while in our care. We are focused on delivering memorable experiences, and we will certainly use your feedback to improve our property and service levels. A member of our management team will be reaching out to you today by phone.
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Before I get into our review, I would like to say that the employees we encountered during our stay were helpful and nice. However, the manager has yet to call me to address my concerns. Now, let's dive into our experience at this hotel. When we arrived, we did our early check-in and headed up to our room. When we went out onto the balcony we noticed that there we four doors leading out to the same balcony. For 2 rooms at this hotel, we paid $1000 and were never told that the balcony is shared between 4 different rooms. This was an issue for us from a safety standpoint and also frustrating since we were never told at check-in or on the website that balconies on the river walk are shared. Next up, let's discuss the pool situation. We decided on a night swim and when arriving at the outdoor pool we found it to be in disarray. The pool was filled with bugs and the deck was covered in used towels and trash. To make the situation worse, cockroaches came out of the shadows and scurried across the deck and my foot. Lastly, as I crawled into bed, I felt what seemed to be crumbs in the bed even though I had not eaten in the room. When I turned on the lights, I found 2 bugs in my sheets. I mentioned this to the hotel staff in the morning and they apologized and issued a refund for my valet, which is not sufficient for what I paid for, and said the manager would call me. I have yet to receive a call to discuss my stay. The only good experience about this hotel was the friendly staff but from this experience, I have decided that I will not stay at this hotel again.…
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Do not pick a Riverwalk balcony room unless you want to share the balcony with other travelers.
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2 Helpful votes
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Apr 13, 2022
Aleaha, please accept our sincere apologies for your stay being less than you had envisioned. Our aim is to always provide a memorable experience that leaves our customers excited to return. We clearly fell short with you this time, and for that we are disappointed. A member of our management team will be reaching out to you today by phone.
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The location of this hotel was great for exploring the River Walk, we could walk right out to the river and explore the restaurant and shops. The room is smaller than you would think based on the pictures and the bathroom was a tight squeeze for 2 people getting ready. The patio overlooking the River was small but nice. Room could have used some updates and be a bit cleaner for the price we paid. The pool is nice, small but fairly quiet when we were there. We loved our time in San Antonio but probably wouldn’t stay at this hotel again.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Rooms are smaller than they appear in the pictures and the pool is quite small as well. The gym...
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1 Helpful vote
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Apr 7, 2022
Thank you for the feedback. We deeply regret the underwhelming experience you received. We hope you will afford us a future opportunity to regain your confidence.
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Good hotel, rooms kind of small and difficult to find your way around in the hotel. The hotel is a bit chopped up but still very nice. Hotel is very clean and the staff are amazing. Food is also excellent. Great location. Right on Riverwalk. Unfortunately we were there for the one cold week this year and the halls were cold. The rooms were nicely heated.
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Date of stay: February 2022Trip type: Traveled
Location
Service
Sleep Quality
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Mar 24, 2022
Thank you for taking the time to submit a review about your stay with us. We hope to welcome you back again soon.
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I LOVE this hotel and the people who work here. From valet, to front desk, to housekeeping, all were beyond wonderful. They have a certain standard of customer service here and it shows. I could tell staff enjoyed their positions and I'm sure there isn't much turn around with employees. If you can, ask for a first floor Riverview room. It was a great location for access to the river and people watching. I will stay here again and will recommend to anyone traveling to San Antonio.
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Date of stay: February 2022
Value
Rooms
Service
Room Tip: First floor riverview room
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1 Helpful vote
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Mar 14, 2022
We couldn't be happier to know that we met your expectations in every way, and we are grateful you took the time to let us know. Your kind words about our property and customer service are truly appreciated, and we hope you will visit us again soon!
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Great Riverwalk hotel. Clean and quiet in the midst of all the action of the Riverwalk. Nice small pool. If you can get a balcony overlooking the Riverwalk. Staff at front desk and concierge were helpful and pleasant. Morning coffee and bar service a little spotty.
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Date of stay: March 2022
1 Helpful vote
Helpful
Response from Olivia Gonzalez, Marketing at Omni La Mansión del Rio
Responded Mar 14, 2022
Thank you for your review. We are happy to hear that your overall experience was positive and look forward to welcoming you back soon.
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PRICE RANGE
$308 - $406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni la mansion del rio hotel san antonio, omni san antonio, omni hotel san antonio, san antonio omni, la mansion del rio
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
338
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Claim Your Listing Frequently Asked Questions about Omni La Mansión del Rio
Which popular attractions are close to Omni La Mansión del Rio?
Nearby attractions include San Antonio River Walk (0.1 miles), The Alamo (0.2 miles), and The Magicians Agency Theatre (0.2 miles).
What are some of the property amenities at Omni La Mansión del Rio?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni La Mansión del Rio?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Omni La Mansión del Rio?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni La Mansión del Rio?
Yes, free public parking nearby, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Omni La Mansión del Rio?
Conveniently located restaurants include Domingo Restaurant, La Panaderia, and Biga on the Banks.
Are there opportunities to exercise at Omni La Mansión del Rio?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Omni La Mansión del Rio located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are pets allowed at Omni La Mansión del Rio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Omni La Mansión del Rio?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Omni La Mansión del Rio?
Many travelers enjoy visiting The Alamo (0.2 miles), Mission San Jose (4.5 miles), and King William Historic District (0.9 miles).