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Hyatt Regency San Antonio

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Hyatt Regency San Antonio
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2,241 Reviews from our TripAdvisor Community

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Showing 2,192: English reviews
Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel was in a great location amid all the action on the Riverwalk. The takeout cafe serving Starbucks with efficient employees was a big plus. The self parking for $29 a day with in/out privileges using the room key was also convenient since parking was hard to find. Nice view from the rooftop pool and the fitness center was... More 

Helpful?
1 Thank el h
Stow, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I visited in July 2016 with my family for 2 nights. The staff was very friendly, and the room was comfortable & clean. We had a great view of the Alamo from our room. The hotel is close to everything on the Riverwalk and Alamo. The Starbucks affiliated Market in the lobby had particularly good service, but we waited awhile... More 

Helpful?
Thank TXatheart
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello TXatheart, We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to having you during your next trip to San Antonio! Best, Hyatt Regency San Antonio More 

2 reviews
2 of 5 stars Reviewed 2 days ago NEW

This Hyatt needs a lot of improvements - hotel dated - rooms are clean and thats where the (+) end - no hot water Warm at best - AC never got below 76 - noise hall ways - Hotel elevator alarm went from 4:30 to 7am - toilet was not working well.

Helpful?
Thank stephen m
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Stephen M., Thank you for taking the time to provide your feedback regarding your recent stay in San Antonio. Your time, comments and assessment of our service is greatly appreciated and we're very sorry that we missed the mark with your service expectations during your stay. Please accept our sincere apologies for the inconveniences that you experienced. This is... More 

Reno, Nevada
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel in a great location! Our room overlooked the atrium which is beautiful. So, don't feel like you have to have a "river" view. The staff at the lobby bar was very nice. The bar has little sitting areas which each have their own television. This made it nice for my family when my teen son wanted to watch... More 

Helpful?
Thank ronandcheryl
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi ronandcheryl, Thank you for your kind comments about your recent visit to Hyatt Regency San Antonio. We’re glad to hear that our staff was accommodating during your time with us. If you ever need accommodations for a future stay in San Antonio, we would be more than happy to assist you. All Our Best, Hyatt Regency San Antonio More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

As I arrived to check in, I discovered my credit and debit card were missing. I went into panic mode and as I was checking my car in for valet parking, Shadrack's calm and kind demeanor helped me to calm myself down. He assured me everything would be fine and throughout our four night stay, he always greeted me with... More 

Helpful?
Thank Laurie V
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Laurie V., Thank you for taking the time to review your recent stay with us. We're sad to hear about your missing credit cards, we hope everything got handling promptly. We are glad to hear that Shadrock was there to help you keep calm. We hope to welcome you back in the near future! Best, Hyatt Regency San Antonio More 

Haifa, Israel
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my wife stayed here for 3 nights, and everything was excellent. Right from the start, the people at the reception were very nice, letting us check in early. The room was very nice, clean and had a nice view to the Alamo. The bed was very comfortable, big and high, just the way we like it. The elevators... More 

Helpful?
Thank Peledron
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Peledron, Thank you for your feedback. We are glad to hear you enjoyed our River Walk property and friendly staff. We hope to see you again in the future! Best, Hyatt Regency San Antonio More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Q Kitchen | Bar - Hyatt Regency
Q Kitchen | Bar - Hyatt Regency
Cuisines: American, Gluten Free
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 

Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $185 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Reservation Options:
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hotel Style:
#1 Green Hotel in San Antonio
#6 Spa Hotel in San Antonio
#10 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#34 Family Hotel in San Antonio
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