Great location and convenient to everything. Rooms are very comfortable and quiet. Staff is friendly and willing to help fulfill any requests. Didn’t get a chance to dine, but looking over the menu there’s a variety of food options
An outstanding place to stay with a well trained staff who really desire to make your stay special. From arrival to departure nothing was left undone to help you and family. We've stayed in other hotels on the San Antonio river but this is the best.
This hotel is fantastic. It really embodies everything a hotel should be. The front desk staff, Marissa, really made the entire experience enjoyable. I was only there a night, but it truly felt like home. I stayed in August and it was such a good experience, I decided to come back again for New Years!
It was New Years Eve that we stayed there, and it was for one night, and it was during COVID. The only problem I saw was we were told we could not reserve a table in the Dining room for that evening, first come first serve and we saw a couple leave a table and the people in front of us went to it, and they said it was reserved! Clearly saving it for someone. That did rub me wrong.
This place needs to either lower their prices or remodel and update the hotel and especially the rooms. The staff were less than friendly and were either unable or unwilling to offer guidance for local spots.
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