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Hyatt Regency Hill Country Resort and Spa

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Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resort and Spa
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2,135 Reviews from our TripAdvisor Community

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Showing 2,112: English reviews
Houston, TX
Reviewed January 1, 2016 via mobile

I have friends that are HUGE Hyatt fans. They particularly love the Maui resort. They invited us to join them on their annual Hill Country Resort visit. We were excited to come. It was fine. Property is beautiful. Lovely trees, Texas rock and stone. Beautiful. Rooms were nice and roomy. Housekeeping was good. But other than that - nothing too...

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Helpful?
1Thank jillhou
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for taking the time to review your stay with us. We are so sorry to hear that you were not satisfied with the lobby and breakfast experience. We strive to provide a great welcome experience for our guests, and apologize if we fell short of that with you, however, we are happy to hear that you enjoyed your...

Austin, Texas
Reviewed December 31, 2015 via mobile

Stayed here for a night. Next time will stay for at least two! The room service wasn't very good, which is why I rated it 4 instead of a 5. Rooms were spacious and comfortable. I love that there are balconies for each room. The front desk was very friendly. Overall a good experience. (They need to stock real single...

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Helpful?
1Thank Samantha K
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for your review and feedback. We are so excited to hear that you enjoyed your overall stay with us. We are happy to hear that you enjoyed your room accommodations and are pleased that our staff helped make your stay pleasant. We hope to welcome you back again in the future!

Reviewed December 30, 2015 via mobile

I think staying on the Riverwalk is over for me, I have found my San Antonio hotel and it is the Hyatt Regency Hill Country Resort! When I want to go to the Riverwalk I will drive into San Antonio, find a parking garage, and walk across the street to stroll along the river. But I am weary of staying...

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Helpful?
Thank marcy r
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for taking the time to review your stay with us. We are so happy to hear that you enjoyed the relaxation, nature trails, and restaurants we provide. We love to hear from our guests about the adventures of their stay and love that you got a chance to venture out and enjoy what San Antonio has to offer,...

Bryan, Texas
Reviewed December 24, 2015

Loved our time here. Loved the wave machine and Oliver. He was great with the kids and was very friendly. Pools were a little does, but it is December. Not crowded at all. The entire staff was attentive and new our kids by name. Loved calling the desk and hearing, How may I help you Mrs. so and so. And...

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Helpful?
1Thank Francine D
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for giving us a great review! We are so happy to hear that your kids had an awesome time on our FlowRider and water park. We are very pleased to hear that our staff helped make your stay a pleasant one. Thank you for choosing our hotel for your vacation and we hope to see you again soon!

Destin Fl
Reviewed December 24, 2015

Very pleased with my stay. Very friendly and helpful staff. Restaurant staff very personable! I will definetly return to the Hill Country resort in the future.My family enjoyed all the events and all activities. there were many things to keep them busy.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank David R
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for sharing your experience with us, we greatly appreciate it! It is so great to hear that our staff helped make your stay pleasant. We are so happy to hear that you enjoyed our restaurant and activities we have to offer. We hope to see you again soon!

houston, United States
Reviewed December 22, 2015

Everything about this hotel is perfect! The spa facilities are top notch! All the employees are fantastic! I cannot say enough about how everyone goes above and beyond to make everything perfect. From arrival to checkout, it seems that the employees really and truly care that everything is to your liking

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Eran M
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Awesome! Thank you very much for your review. We are thrilled to hear that you enjoyed our spa and we are happy that our staff helped make your stay wonderful. We look forward to welcoming you back again in the future!

Doylestown, Pennsylvania
Reviewed December 21, 2015

From the moment we arrived, we felt like we were guests at a family home. Staff were all very warm and welcoming and always there to provide whatever assistance was needed. After having an amazing buffet at the restaurant we decided to eat again at the hotel - unusual for us. And it was just as good. We called upon...

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Helpful?
1Thank ManyMilesStill2Go
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Wow! Thank you for sharing your experience with us. We are so excited to hear that you enjoyed your stay to include our outdoor activities, your room accommodations, viewing the natural beauty of the property. We are pleased that our staff helped make your stay pleasant. We can't wait to welcome you back next Thanksgiving with your daughter!

Miramar Beach, Florida
Reviewed December 20, 2015 via mobile

Barely 5 stars but great hotel ! You can self park and save money .Busy during the summer with Sea World and kids enjoying wave pool which is cool. They have golf, tennis and major pool complex. Great to walk for exercise ! Restaurants average for this type of hotel but they are convenient. The suite I stayed in was...

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Helpful?
2Thank kimberly a
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your positive comments about our resort. We are so grateful for you choosing our hotel for your vacation. It is great to hear that you enjoyed your stay including your room accommodations, food, and family time. We look forward to welcoming you back again soon!

Houston, Texas
Reviewed December 17, 2015

A very nice resort, however Antlers, the fine dining restaurant was closed as was the Regency Club. When a resort is in its low season, potential guests should be advised what services will not be available. It really was low season this week. The Hyatt was so empty we felt like we were staying the hotel from The Shining and...

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Helpful?
Thank ConradHastler
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your review. We appreciate hearing from each of our guests about their experiences with us. We're really sorry to hear that some of our special amenities were not available during your stay, however, we hope you had a chance to enjoy the resort without all the hustle and bustle. We tend to get really busy...

san antonio
Reviewed December 15, 2015 via mobile

My husband and I wanted a quiet weekend away from work, kids and stress. When we checked in we were upgraded to a larger corner room. It was very nice. We laid out by the pool and even had a couples massage at the amazing spa. Highly recommend this place. We were planning on staying just one night but stayed...

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Helpful?
Thank basore1
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for your review! We greatly appreciate you telling us about your experience. We are so thrilled to hear that you enjoyed your room accommodations and our spa facilities. We hope that you can join us again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the true Texan hospitality of our genuine San Antonio Hill Country resort. Built upon 300 acres of the historic Rogers-Wiseman family ranch, our resort offers a unique blend of comfort and elegance. With the inviting charm of a Texas ranch house and the amenities of a luxury resort, guests can escape to a quiet retreat from everyday life. Float down our country-style lazy river, pull up a rocking chair on Aunt Mary's porch, golf 27-holes, or join our many family activities. Rich in tradition and overflowing with amenities for relaxing, playing and dining, all just 20 minutes from the San Antonio International Airport and River Walk. ... more   less 

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Location: United States > Texas > San Antonio > Far West Side
Price Range: $285 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country
Hotel Style:
#1 Top resorts Hotel in San Antonio
#3 Green Hotel in San Antonio
#3 Spa Hotel in San Antonio
#3 Family Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#6 Business Hotel in San Antonio
#22 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Hill Country Resort and Spa staff and other travelers.
36 questions
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Questions? Get answers from Hyatt Regency Hill Country Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The suites are a great value”
 of 5 bubbles TripReviews101, 2 days ago | Read review
“Worth the extra for a mini-suite which has a separate bedroom, table and couch.”
 of 5 bubbles MarieandJayR, 5 days ago | Read review
“None really, rooms are fine but the bathrooms need reno”
 of 5 bubbles lilbruingirl, 1 week ago | Read review
“Ask not to face the rather large parking lot.”
 of 5 bubbles TheTravelerEman, 1 week ago | Read review
“Ask for a room close to the lobby if you don't want to walk a log way”
 of 5 bubbles 675DaveH, Feb 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question