Stephen at valet was a great employee during my stay. He helped me a lot with retrieving my car while I was there. Very speedy and friendly. Thank you very much Stephen for your helpful hand and generosity.
My husband and I stayed here with our 3 and 5 year olds. The property is beyond family friendly! So many different things to do that we never had a full moment! The resort is also super close to Sea World which was beneficial when we went one morning during our trip. The food, customer service, and atmosphere can’t be beat!
A gorgeous, sprawling resort that offers spacious rooms, multiple dining options on beautiful grounds. Despite there being renovations underway during our stay, we were never inconvenienced by noise, dirty or unsafe areas; both staff and construction workers were very polite and professional, and I would return without any hesitation!
The gated entrance/exit was awesome. The Antlers Lodge was outstanding. Golf courses were beautiful. The weather was not cooperating to make use of the aquatic amenities, but the pool grounds were immaculate. The remodeled room decor was very nice. Outdoor patio was very nice. As far as the room, it did not have a hair dryer as stated. It did not have water bottles supplied as stated. No microwave in the room. The shower/toilet room was too small as the bathroom door barely cleared the toilet to close the door causing an awkward stance maneuvering around the door. There was also no air vent in the bathroom. The ice machine on our floor was not working. Restaurant meal pricing was crazy expensive. I did feel the Antlers Lodge pricing was appropriate with the exception of charges for side items. Main course did not come with sides. The Elk Tenderloin was melt in your mouth delicious 😋 …
Room amenity including very comfortable bedding and shower booth:- Excellent quality and also so delicious food quality :- amazing, staff friendliness and Lots of hobby including golf, soccer , game room,
Albert was extremely helpful and courteous during our stay. His help and expertise made our trip very relaxing and carefree. We had such a great time at the resort as it was very fun and easygoing. Would definitely return.
We went to Hyatt Hill Country for Spring Break. There was a huge renovation going on but the staff did all they could to make the stay comfortable and fun. I was traveling with two teens who enjoyed the amenities. My daughter lost an air pod by the pool. Sean an associate, helped us look for it when we realized it was missing the following morning. We didn't find it but as we were loading the car to head for home, he found us with the air pod in hand. He had continued to look for it! We were so thankful!
We arrived Sunday and left on a Tuesday. Didn’t realize the restaurant was closed on those days when we booked it. Also didn’t notice that the hotel was under a massive renovation. We felt the hotel would be fun in the summer once it was completed but overall an average experience this trip.
Great open space! Well kept, beautiful decor, and clean. Personell were cordial and kind, very willing to help. Conference rooms were spacious and the hotels catering of Tex Mex food was delicious. A++
The valet Matt was very great and so was the lady with him!! They were super nice and super polite. The pool was well kept and the lady and gentleman who took our order at the lazy river were also very polite and courteous.
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