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Hyatt Regency Hill Country Resort and Spa

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Hyatt Regency Hill Country Resort and Spa
Hyatt Regency Hill Country Resort and Spa
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2,128 Reviews from our TripAdvisor Community

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Showing 2,105: English reviews
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Fort Worth, Texas
Reviewed 2 days ago NEW

You'll say Wow when you enter this massive beautiful Hyatt Regency Resort. Two gigantic fireplaces on the left and right entrance. Enjoy the stone work, grounds, swimming, wonderful country side views and peacefulness. We stayed from Thursday to a Monday. We had several breakfasts and a dinner. The staff was friendly and cheerful. The Front Desk was always helpful and...

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Helpful?
Thank MarieandJayR
Austin, TX
HOTEL’S FAVORITE REVIEW
Reviewed January 29, 2017

I log a lot of nights in hotels for work and Hyatt has become my brand of choice because of the way that they take care of people. Without a doubt, this visit tops all of my previous stays from a customer experience perspective. Prior to checking in I was welcomed via email by Charlene McCracken. She shared that some...

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1Thank Dan V
About Hotel's Favorite Review
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Wow! Thank you so much for your 6-star review, we'll take it! Thank you for choosing to stay with us and for your loyalty to our brand. We are so happy to hear that you were well taken care of my Charlene and the rest of our staff! I'm sure this was a special birthday for her and we are...

Boerne, Texas
Reviewed 2 days ago NEW

Tranquil grounds with lush landscaping, quiet nature trails, abundant trees, etc. wonderful activities for family time--lazy river and water slide was a huge hit with my three kiddos. Lots of space to enjoy!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 5egberts
Grapevine,
Reviewed 3 days ago NEW

This is a great place to come and never leave! We have visited many times and will return. Only issue this trip was the outside restuarants closed at 6 and we could not enjoy the perfect weather. You will love this place

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank J-Lyn P
Houston, Texas
Reviewed 3 days ago NEW

My family and I thoroughly enjoyed our stay from Sunday to Friday over Spring Break. The customer service at Hyatt Regency Hill Country was outstanding and unparalleled. Our bellhop experience from Mr. Matt was superior. He went out of his way to assist with our needs and questions. Ms. Niva at the front desk also assisted us all week with...

Review collected in partnership with Hyatt Hotels
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Thank V1358ZWkimb
San Antonio, Texas
Reviewed 3 days ago NEW

Not a place I would stay at again, Usually a Hyatt is a smart choice but this one fell short! I guess they are riding on their reputation as if they don't need to do anything else. Maybe they can make adjustments to make it better. Very outdated rooms. Golf course was also a letdown !!!!!!!!!!!!!!!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jeffreya74
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Hello - We are so sorry to hear that you were not satisfied with your stay, and the value you received. We strive to provide the utmost in accommodations and amenities at our resort, and are sorry to hear that we fell short of that mark with you. If you have additional feedback regarding our golf course, please feel free...

Reviewed 3 days ago NEW

Being at this resort was such a nice getaway for our family. We really enjoyed everything about it. The activities for the kids were great. The staff was amazing and very accommodating. We all had a great time and will definitely be returning!

Review collected in partnership with Hyatt Hotels
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Thank L9975HJbrianp
Los Angeles
Reviewed 4 days ago NEW

My family and I stayed the night here on 3/8/17. It was spring break and we decided to take our first Texas road trip (just moved from Los Angeles). We initially wanted to stay longer to let the kids enjoy the pool, but the forecast was for heavy rain and thunderstorms so decided on just one night. Check-in was great,...

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Helpful?
Thank lilbruingirl
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We are happy to hear that you did enjoy your time at the resort, including the staff, grounds, spa and pools. However, we are truly sorry to hear that things took a turn after your departure. Please know that we would never intentionally charge your credit card for something that wasn't verified, and truly apologize for any inconvenience this may...

Houston, Texas
Reviewed 4 days ago NEW

Great resort for families. Very friendly staff! I would definitely return and it is very close to Seaworld and other dining. Beautiful grounds. Always tons of activities for kids and they have camp Hyatt for children if you need a few hours to yourself (paid service).

Review collected in partnership with Hyatt Hotels
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Thank 15triciar
Brownwood, Texas
Reviewed 4 days ago NEW

Awesome hotel, tons of things for my kids to do. The room was clean and I really enjoyed the balcony. Pool was heated which is a must. Lazy river and slide really bring it over the top for a quality stay. Staff is very friendly but unobtrusive.

Review collected in partnership with Hyatt Hotels
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Thank williambC2231LX
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the true Texan hospitality of our genuine San Antonio Hill Country resort. Built upon 300 acres of the historic Rogers-Wiseman family ranch, our resort offers a unique blend of comfort and elegance. With the inviting charm of a Texas ranch house and the amenities of a luxury resort, guests can escape to a quiet retreat from everyday life. Float down our country-style lazy river, pull up a rocking chair on Aunt Mary's porch, golf 27-holes, or join our many family activities. Rich in tradition and overflowing with amenities for relaxing, playing and dining, all just 20 minutes from the San Antonio International Airport and River Walk. ... more   less 

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Location: United States > Texas > San Antonio > Far West Side
Price Range: $285 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country
Hotel Style:
#1 Top resorts Hotel in San Antonio
#3 Family Hotel in San Antonio
#3 Spa Hotel in San Antonio
#3 Green Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#6 Business Hotel in San Antonio
#22 Romantic Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Hill Country Resort and Spa staff and other travelers.
36 questions
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Questions? Get answers from Hyatt Regency Hill Country Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Worth the extra for a mini-suite which has a separate bedroom, table and couch.”
 of 5 bubbles MarieandJayR, 2 days ago | Read review
“None really, rooms are fine but the bathrooms need reno”
 of 5 bubbles lilbruingirl, 4 days ago | Read review
“Ask not to face the rather large parking lot.”
 of 5 bubbles TheTravelerEman, 1 week ago | Read review
“Ask for a room close to the lobby if you don't want to walk a log way”
 of 5 bubbles 675DaveH, Feb 5, 2017 | Read review
“Ask for room on higher floor away from elevator. Another tip would also be to see if you can get a room with a balcony”
 of 5 bubbles HappyOrangeDuck, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question