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Holiday Inn San Antonio Riverwalk

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217 North Saint Mary's Street, San Antonio, TX 78205-2303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (399)
Room & Suite (265)
Dining (35)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn San Antonio Riverwalk
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 372 hotels in San Antonio
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
River View
Languages Spoken
English
1,631Reviews38Q+A100Room tips

Reviews

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Popular mentions
factorsm wrote a review Jul 2020
Copperas Cove, Texas38 contributions6 helpful votes
+1
Nice room with private balcony right on the river walk. Due to COVID the bar and dining was not open at the hotel but there were still quite a few restaurants open on the river walk. It was a quiet room and staff were friendly. On site parking is included in the price of the room. My only complaint is that the bathroom door had not been cleaned around the handle, I could visibly see grime around it. Especially with COVID that is very important.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Ruben Duran, Owner at Holiday Inn San Antonio Riverwalk
Responded 3 weeks ago
Dear factorsm, Thank you for taking the time to review your stay at Holiday Inn Riverwalk. I would like to apologize for the issues you've encountered during your stay. Please know your feedback is extremely valuable to us. I will be sure to share your comments with our management team.We hope we get the opportunity to host you again and make things right. Kindest Regards, Anthony Johnson General Manager
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petra623 wrote a review Jul 2020
Scottsdale, Arizona32 contributions5 helpful votes
+1
Only in town one night on way to the Gulf. I love the Riverwalk and my son booked us rooms here. It’s quite lovely. Much more desolate given the current state. I’m hopeful we can come back later the in the year. Would definitely stay again. There are a lot of options here for hotels. Room was on third floor with balcony. Very clean moderately quiet. Good size tv and work desk area. Great assortment of pillows. Shower was wonderful and they use bath and body works products which is a nice touch.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Ruben Duran, Owner at Holiday Inn San Antonio Riverwalk
Responded 3 weeks ago
Greetings petra623, Thank you for taking the time to review your stay at Holiday Inn Riverwalk. I was delighted to read you enjoyed our location. We hope we get the opportunity to host you again in the future. Kindest Regards, Anthony Johnson General Manager
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jmia wrote a review Apr 2020
Edinburg, Texas303 contributions59 helpful votes
I’m a platinum Ambassador in IHG so I like Holiday inns, usually. This hotel wouldn’t give me an upgrade even though the hotel was empty because of covid 19. We found about 8 long black hairs in the bathroom and room. There was a sheet used as a comforter on one of the beds. At breakfast, tables weren’t bussed even though only one table was occupied. There are better options when staying at the river walk.
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Date of stay: March 2020Trip type: Traveled with family
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Response from IHGService, General Manager at Holiday Inn San Antonio Riverwalk
Responded Apr 19, 2020
Hello jmia, It's great to hear from one of our IHG Rewards Club Platinum Elite Members. Thank you for reaching out to us and providing your feedback. I apologize that we were not able to elevate your stay experience with us as a result of the quality of service provided by our front desk and the level of cleanliness in your room. Our Hotel Management has been notified of your concerns and is working diligently with our front desk housekeeping staff to ensure that we do not allow our future guests to have this kind of experience. We are determined to deliver a combined sense of comfort and happiness. At the end of the day, it is the smile that we see in our guests and the joy that you share of your stay that we always look forward to. I hope you will give us a chance by booking with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Safe travels. Hector P Case Manager IHGService
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Debra B wrote a review Mar 2020
1 contribution1 helpful vote
Of all the places we’ve stayed on the Riverwalk over the years, the lodging on our recent trip, at the Holiday Inn, was the absolute best. The hotel location was perfect, not smack in the middle of the Riverwalk where it tends to be noisier, but not on the fringes either. Everything we wanted to see and do was within an easy walking distance. The room itself was spacious, well-insulated against noise from neighbors, and clean. The bed was comfortable. Our breakfast was superb, the portions generous, and the wait staff friendly and attentive. The front desk staff, particularly Sabrina Rodriguez, were friendly and most helpful with dining recommendations and directions. We will be staying at the Holiday Inn Riverwalk when we visit San Antonio in the future and highly recommend it.
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Date of stay: March 2020
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F_and_D4321 wrote a review Mar 2020
Williamsburg, Virginia90 contributions18 helpful votes
We booked a room with a balcony overlooking the Riverwalk. The room was as advertised, but our view was of two derelict buildings across the river. Nothing the hotel could have done about this - just be aware that parts of the Riverwalk are in decline.
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Date of stay: March 2020
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PRICE RANGE
$122 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn riverwalk hotel san antonio, riverwalk holiday inn, holiday inn san antonio, san antonio holiday inn
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
313
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Frequently Asked Questions about Holiday Inn San Antonio Riverwalk
Which popular attractions are close to Holiday Inn San Antonio Riverwalk?
Nearby attractions include San Antonio River Walk (0.2 miles), The Magicians Agency Theatre (0.3 miles), and Escape the Room (0.2 miles).
What are some of the property amenities at Holiday Inn San Antonio Riverwalk?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn San Antonio Riverwalk?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Holiday Inn San Antonio Riverwalk?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn San Antonio Riverwalk?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Holiday Inn San Antonio Riverwalk?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at Holiday Inn San Antonio Riverwalk?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn San Antonio Riverwalk located near the city center?
Yes, it is 0.08 miles away from the center of San Antonio.
Are any cleaning services offered at Holiday Inn San Antonio Riverwalk?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn San Antonio Riverwalk offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn San Antonio Riverwalk?
Many travelers enjoy visiting The Alamo (0.3 miles), Mission San Jose (4.5 miles), and King William Historic District (0.9 miles).