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Holiday Inn San Antonio Riverwalk

HolidayInn.com$128*
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Certificate of Excellence
GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Holiday Inn San Antonio Riverwalk
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1,125 Reviews from our TripAdvisor Community

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Brownsville, Texas
Reviewed 2 days ago NEWvia mobile

If i could describe this hotel with one word, it would be cozy...Location: its right downtown; right across the street is the Majestic theater, and its only 5-10 min (depending on how you walk) to the Rivercenter Mall. The Alamodome is a mere 30 min walk.Restaurants and fast food places all around it. A little convenience store in the corner...

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Helpful?
1Thank ringmav
HOTEL’S FAVORITE REVIEW
Reviewed March 3, 2017 via mobile

My husband and I stayed here for six nights and we really enjoyed our stay. We were greeted warmly by the Front Office Supervisor, Steven Garcia-Levis, and he thoroughly surprised us by putting us in the Presidential Suite. It was wonderful to have so much space to call home during our extended visit. The only small criticism I have is...

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1Thank GECG2013
About Hotel's Favorite Review
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear GECG2013, Thank you for your wonderfully detailed review regarding your Holiday Inn Riverwalk experience. I was pleased to read that you enjoyed our Presidential Suite and that we were your home away from home. I'm proud of our service professionals and how they provided such exceptional service to you! I look forward to sharing your comments at our next...

Houston, TX
Reviewed 2 days ago NEW

We enjoyed staying at this Holiday Inn. Great location with direct Riverwalk access. We thought that not having carpet in the room would be a problem (cold feet?) but it really wasn't an issue and is clearly easier to keep clean. Check in and out was quick and friendly. No issues with this stay at all. We would certainly return.

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1Thank Robert77096
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear Robert77096, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We love reading how our guests enjoyed their time with us! We look forward to hosting you in the near future. Please do not hesitate to contact me for booking assistance when that time comes. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Reviewed 1 week ago NEWvia mobile

Great place to stay when in SA. Spacious rooms, clean hotel, perfect location & most importantly awesome staff! Starbucks right across the street! My family and I really enjoyed our stay for being the first time.

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Thank Graciela P
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear Graciela P, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was absolutely delighted to read that you enjoyed your time with us! We hope to have the pleasure of hosting you soon. Please do not hesitate to contact me when that time comes. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Goldsboro, North Carolina
Reviewed 1 week ago NEW

We stayed at the Holiday Inn at the Riverwalk during May 2017. I must admit that I had high expectations as I am a Priority Club Rewards Member and thus normally receive excellent service when staying in a participating hotel. However, I was completely disappointed with my stay at this facility. First, upon arrival, we checked into our room to...

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Helpful?
Thank DRODD1
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear DRODD1, Thank you for taking the time to review your Holiday Inn Riverwalk experience. On behalf of the Staff and Management team, I would like to extend my deepest apologies regarding your numerous issues you encountered during your time with us. Rest assured, your comments will be shared with our Management Team. I would love to discuss your stay...

Bloomington, Minnesota
Reviewed 1 week ago via mobile

Check in and out very easy and simple. $25/night self park fee. Convenient location. We walked everywhere. Beds are comfy and room was clean. There is construction across the river on the riverwalk, so you may wake up to noise. It didn't bother us. We stayed on 6th floor.

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1Thank leex2090
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear leex2090, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We're glad you enjoyed the location of our hotel and the cleanliness of your guest room! We appreciate you staying with us and hope to see you soon. Regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Kansas City, Kansas
Reviewed 1 week ago

The front desk staff was exceptional...specifically Steven went over and above to make our stay the best! He was so helpful to our entire family staying there. We had 5 rooms and were in town for a graduation and because of him things went very smoothly! Thanks Steven at the front desk...I think he was a supervisor, give that guy...

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Thank direland2017
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear direland2017, Thank you for posting such a positive review regarding your stay with us! I was so happy to read that Steven provided such excellent service to you. I look forward to sharing your comments with him. Thank you again for staying with us. We look forward to hosting you again in the near future. Kindest regards, Elizabeth Garza...

Reviewed 1 week ago

The hotel was very clean and beautiful. The balcony view was gorgeous. We did have an issue with trying to get a hold of valet to bring us a luggage cart on the morning of our departure, however, Elizabeth Garza addressed the issue and brought the luggage cart up to our room herself to assist us. She is also the...

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1Thank melissa s
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear melissa s, Thank you for taking the time to review your Holiday Inn Riverwalk experience. It was truly my pleasure assisting you and I'm glad you enjoyed your stay with us! We hope you stay with us again, soon. Please do not hesitate to contact me for your next visit. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

Wasaga Beach, Canada
Reviewed 2 weeks ago

We stayed at this hotel while visiting San Antonio for a conference. It was a great location - close to shops and of course right on the Riverwalk. What was really nice was the breakfast, which was a very tasty buffet. For only $12 it was excellent. We also enjoyed the view of the restaurant which looked out at the...

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Helpful?
1Thank JStewart515
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear JStewart515, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I will be sure to share your review with the team at our next staff meeting. We love hearing how our guests enjoyed their time with us! We hope to have the pleasure of hosting you again soon. Please do not hesitate to contact me...

Zorritos
Reviewed 2 weeks ago

Offers great location - which has direct access to the Riverwalk. It has a pool, gym, breakfast, and ample rooms. The amenities are quite comfortable. There is plenty of easy parking on location, though, there is a price for this. Again, a reliable stay, and comfortable accommodations. Recommended.

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1Thank Golokseeker
HIRiverwalk, Guest Services at Holiday Inn San Antonio Riverwalk, responded to this review

Dear Golokseeker, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We appreciate your wonderful comments regarding your stay with us, and look forward to hosting you again in the near future. Please do not hesitate to contact me for booking assistance when that time comes. Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn San Antonio Riverwalk

Address: 217 North Saint Mary's Street, San Antonio, TX 78205-2303
Location: United States > Texas > San Antonio > East Side
Price Range: $143 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Travelocity, Priceline, Expedia, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Holiday Inn San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#5 Green Hotel in San Antonio
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn San Antonio Riverwalk staff and other travelers.
29 questions
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Questions? Get answers from Holiday Inn San Antonio Riverwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that looks out on the river walk”
JStewart515, 2 weeks ago | Read review
“Rooms with a balcony are the best. With the sliding doors closed the room is virtually soundproof.”
janel325, 3 weeks ago | Read review
“If there is still construction going on, go high!”
TonianneG, 3 weeks ago | Read review
“balconies are heavenly.”
phyllisp576, Apr 9, 2017 | Read review
“The Hotel Was Very Quiet”
ztmetro, Apr 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HolidayInn.com
$128* /night
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Prices are for 1 room, 2 adults
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