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Holiday Inn Riverwalk

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Holiday Inn Riverwalk
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935 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Round Rock, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff very helpful. Gave good directions to all sites around downtown San Antonio. Rooms very clean. Location is excellent. Staff very nice and helpful. Food service is very good. Prices are in the moderate range.

Helpful?
1 Thank dbrown0914
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear dbrown0914, We thank you for choosing Holiday Inn Riverwalk for your recent trip, and for taking the time to review your stay with us. I'm absolutely delighted to read that you enjoyed so many aspects of your stay! Thank you again for staying with us. We hope to see you soon! Kindest regards, Elizabeth Garza Guest Services elizabeth.garza@ihg.com More 

Crowley, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this hotel was wonderful. The room we wanted wasn't available when we booked the stay, but when we checked in Steven Garcia-Levis was able to set us up with the room we wanted. Lucy and Ernesto at the front desk were also very nice and accommodating.

Helpful?
1 Thank cldavis2195
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear cldavis2195, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was so happy to read how Steven was of great assistance to you. I also greatly appreciate you taking the time to recognize our team members by name. I will be sure to share your review with them. Please come back and see us... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The staff was awesome. I never heard anyone complain about anything. Hotel was very clean, rooms clean and smelled good. Restaurant is well worth eating at and it's best to sit by the windows. Mini store also had a good selection of snacks.

Helpful?
1 Thank Bill M
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Bill M, Thank you for taking the time to give us your valuable feedback on your stay at Holiday Inn Riverwalk. We absolutely love reading how our guests enjoy their guest rooms, and other areas of our hotel. I'll be sure to share your review at our weekly staff meeting. We appreciate you staying with us and hope to... More 

Plano, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a nice clean hotel very comfortable rooms plenty of workspace and right on the Riverwalk. Another plus is there's a Starbucks right across the street stopped by every morning. Very convenient to several attractions. St. Mary's Catholic Church is right across the street and had a mass every day at noon very handy if you're Catholic. Would definitely... More 

Helpful?
1 Thank Mike M
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Mike M, Thank you for your wonderful review regarding your Holiday Inn Riverwalk experience. I was happy to read that you enjoyed your time with us, and that you were able to take advantage of the different attractions that downtown San Antonio has to offer. We would love for you to visit us again! If you ever need assistance... More 

Huntington Beach, California
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are great, very clean, with good service and fast check in. The is a restaurant onsite that is really good. You step right out the door and you are on the River walk which you can take all the way to the Alamo.

Helpful?
2 Thank Cynthia V
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Cynthia V, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was pleased to read that you were able to enjoy our restaurant, and also how much you loved your guest room and service of our staff. I look forward to sharing your review at our next meeting. If your travels ever bring you... More 

Dayton, Ohio
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for a conference the last week of August. First thing I noticed was that it was easy to find using GPS, but without it-very difficult. There isn't even a very large sign on the one way street. Hint: the hotel is on the right side of a one way street and the sign is up high on... More 

Helpful?
1 Thank A1derbean
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear A1derbean, Thank you for your wonderfully detailed review of your Holiday Inn Riverwalk experience. I was so pleased to read of the many aspects you enjoyed while staying here at our hotel. I look forward to sharing your comments with the team at our next staff meeting. We appreciate you staying with us and hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The most awesome service and hospitality a couple could ever get. Thanks for the great staff and especially Liz. Close to river walk and market square. No driving needed. Hotel was super clean and a nice getaway

Helpful?
1 Thank Bobby Joe C
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Bobby Joe C, On behalf of the Holiday Inn Riverwalk team, we would like to wish you a Happy Anniversary! Thank you for taking the time to review your stay with us, and for choosing our hotel to celebrate your special occasion! We enjoyed serving you as our guest and hope to have the pleasure of hosting you again... More 

Birmingham, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a room with a Riverwalk view although we were up high and could hardly see, but that was fine with us. The hotel was easy to find, parking was convenient and we had good service. We were there for USAF graduation and we received a great deal through the military. The room was very modern and clean. This... More 

Helpful?
1 Thank Wswjon84
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Wswjon84, Thank you for your kind comments regarding your recent stay here at Holiday Inn Riverwalk. I'm so pleased to read that you enjoyed your guest room and the service of our staff. If your travels ever bring you back to San Antonio, please do not hesitate to contact me for booking assistance. We would love to have the... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as part of this trip and our stay in San Antonio. Hotel is super! Showers is strong and not a dribble. The rooms are beautiful w hard wood floors. The restaurant is excellent and service was as well. Mario was very good! The view of the Riverwalk is tree obstructed but I'm okay w that. I like... More 

Helpful?
1 Thank Scabshouse
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Scabshouse, Thank you for taking the time to review your Holiday Inn Riverwalk experience. I was elated to read of your wonderful experience with us, and the excellent service that was provided to you by Mario! I will be sure to share your comments with him and the rest of our team! Please stop by and visit us the... More 

Port Huron, Michigan
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are planning on returning to this hotel in December. Rooms are clean, bed and pillows are very comfortable. Refrigerator in room and air conditioning can be set to your comfort zone. Breakfast Buffet is very nice with something for everyone. Very friendly staff, I gave large tips because they just took good care of you. Smoke free. Easy access... More 

Helpful?
1 Thank Peggy C
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Peggy C, Thank you for taking the time to review your Holiday Inn Riverwalk experience. We absolutely loved reading all of your wonderful comments regarding your stay. I will be sure to share your review at our next staff meeting. If there is anything I can do to assist you with your upcoming stay, please do not hesitate to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N Saint Marys St, San Antonio, TX 78205-2303
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range: $163 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Hotwire, Expedia, Travelocity, Orbitz, Odigeo, TripOnline SA and Priceline so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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