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Holiday Inn Riverwalk

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906 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Level Contributor
203 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very nice clean and comfortable hotel at the river walk. Nice staff. Has a restaurant and is closed to all the amenities and good restaurants around also closed to the tourist attractions. Room was big enough nice clean bathroom desk and safe. Valet for the night kind of expensive $30 but parking by yourself is $25 then make sense to... More 

Helpful?
Thank Juan E
Mexico DF
Level Contributor
151 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We organized a family reunion in this hotel using its catering Service and one of its meeting rooms, Del from catering and Jazmin from sales made an excellent job in making sure that everything was in place at the required time, they did an excellent job. Also the restaurant manager was very helpful and in general all the staff made... More 

Helpful?
Thank Roque
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Roque, Thank you for your wonderful comments regarding your recent Holiday Inn Riverwalk experience. I'm happy to read that everything went smoothly for your family reunion, and that Del, Jasmine, and our entire staff delivered a fantastic guest experience to you and your family! I look forward to sharing your review at our next service meeting. If you ever... More 

Cape Coral, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

The lobby was very tasteful and clean. There was a good selection of items in the convenience store in the hotel. Rooms were clean and comfortable. Area was perfect, and right on the Riverwalk and short walking distance to area attractions. Overall, this was a good hotel. The pool is a bit disappointing though. It is very small and does... More 

Helpful?
Thank knablinsunshine
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear knablinsunshine, Thank you for your detailed review regarding your Holiday Inn Riverwalk experience. On behalf of the staff and management team, I would like to deeply apologize for the inconveniences you encountered during your time with us. I was so happy to read that Steven was of great assistance to you, and that he was able to make your... More 

Elk River, Minnesota
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because it is situated right no the Riverwalk-how fantastic! We had access to this great area without all the hustle and bustle of being right in the thick of it. Also because they offer a special deal for people in town for the basic training graduation at Lackland Air Force Base. Unfortunately we didn't have time... More 

Helpful?
Thank Dena S
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Dena S, We thank you for choosing Holiday Inn Riverwalk for your recent trip, and for taking the time to review your experience with us. I'm glad that you liked many aspects of our hotel and location. I do apologize for the inconvenience regarding your room key card not working, but I'm glad that we were able to resolve... More 

Bellville, Texas
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here using my reward points. Staff treated like I was someone special. Received a room upgrade because I was a Rewards member. Hotel is located along river walk but not where it is always so crowded. It is an easy walk to where the restaurants are along the River Walk. Rooms were nice and clean. Housekeepers very friendly and... More 

Helpful?
Thank fritz_nelius59
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear fritz_nelius59, We thank you for being a loyal IHG Rewards Member, and for taking the time to review your recent Holiday Inn Riverwalk experience. I was so delighted to read that you enjoyed your accommodations with us! Your comments are of great value to us, and have been shared with our management team. Please do not hesitate to contact... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

The river walk was so nice walking with family but would also be romantic later at night going to dinner and a drink for adults. There is a boat taxis that travel the river and a large number of bars and restaurants to enjoy. I'll definitely be back. Love it.

Helpful?
Thank A TripAdvisor Member
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, Thank you for your wonderful comments regarding your recent Holiday Inn Riverwalk experience. We love that you enjoyed your time with us, and that you were able to explore downtown San Antonio! If you ever need assistance with booking your next stay with us, please do not hesitate to contact me directly. We'd love to see you... More 

New Jersey
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right on the Riverwalk, albeit further down in the quieter section (all restaurants, shops and live entertainment are within a 10 minute walk). The staff are excellent, the rooms are modern, the price can't be beat, and we asked for a balcony room so we could sit out at night and enjoy the sights. They also have... More 

Helpful?
1 Thank Eyebatter357
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Eyebatter357, Thank you for taking the time to review your recent Holiday Inn Riverwalk experience, and for allowing us to serve you as our guests. We are delighted to read that you enjoyed many aspects of your stay! I look forward to sharing your comments with the team. Please come see us if your travels bring you back to... More 

Eastern Shore, VA
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is on the outer edge of the Riverwalk. Pros- quiet at nights compared to being in the center of the Riverwalk. Cons- Balcony view is wasted if you hoped to see typical Riverwalk activity. It is a branch off the main Riverwalk area that is so famous for the alfresco dining. However, if you enjoy seeing the ducks and... More 

Helpful?
1 Thank Eastern-Shore-4Life
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear luvlondon, Thank you for taking the time to give such a detailed review of your Holiday Inn Riverwalk experience. We are delighted to read that you enjoyed your overall stay! Your comments are of great value to us and have been shared with management. I would also like you to know that we work very closely with our local... More 

Greeley, Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a great location right off the riverwalk. Front desk staff was very friendly and helpful. Rooms were very clean and well kept although a little on the smaller size. All riverwalk attractions are within walking distance.

Helpful?
1 Thank Cgent00
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear Cgent00, Thank you for your wonderful comments regarding your recent Holiday Inn Riverwalk experience. We are very pleased to read that you enjoyed your time with us, and the service of our front desk staff! I look forward to sharing your comments with the team. Please keep us in mind the next time your travels bring you back to... More 

Edgerton, Wisconsin
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is right on the Riverwalk, with access directly from the hotel. The rooms were very modern and clean however the bathroom had zero ventilation. I also thought the TV was tiny compared to the large, spacious room. There is happy hour at the restaurant every evening with a nice selection of adult beverages. I was disappointed that there... More 

Helpful?
1 Thank SaraO53913
HIRiverwalk, Guest Services at Holiday Inn Riverwalk, responded to this review

Dear SaraO53913, Thank you for taking the time to review your Holiday Inn Riverwalk visit. On behalf of the team, I would like to apologize for any inconveniences you encountered during your stay with us. We truly appreciate your feedback, and your comments have been shared with management. If you would like to discuss your stay any further, please do... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 

Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range: $160 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Travelocity, Orbitz and Odigeo so you can book your Holiday Inn Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
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