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San Antonio Marriott Northwest

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San Antonio Marriott Northwest
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329 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Ajijic, Mexico
Reviewed 2 days ago NEW

We spent four nights at this newly redone Marriott. The room was very nice, and bedding was great. The air was a little loud, but switching the fan to on instead of auto during the night gave us a great nights sleep. The staff was awesome. They really went out of their way to help. Our last nights stay we...

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Helpful?
Thank sandyinmexico
Detroit, Michigan
Reviewed 1 week ago

Everything in this hotel looks new. The room was nice except that it did not have a desk. This is the 2nd Marriott I have run into that has been redone and the room does not have a desk. For a business traveler that is an issue. The staff throughout the location was very friendly and I would still go...

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Thank julio6925
Washington DC, District of Columbia
Reviewed 2 weeks ago

I have stayed here on a few ocassions - never had complaints. I like the : - layout -rooms (upgraded recently) -platinum lounge (upgraded recently) -staff is friendly and helpful. -location and parking have been optimal. -the Gym is better than other marriots of this size.

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1Thank xspyguy
Shingle Springs, California
Reviewed 4 weeks ago via mobile

Arrived very late 1am staff was very nice. We were dissatisfied with the room...the nightstand was broken. Also the door handle to the bathroom was broken and they didn't give us our wake up call. They had us move rooms and the air conditioner didn't work. They came in and said they fixed it, but it was not. They had...

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Thank lianneski7
Corpus Christi, Texas
Reviewed December 14, 2016 via mobile

Staff was very nice, hotel is clean, location was ideal. They couldn't find our reservation upon checking in but quickly helped fix the situation. The room was smaller than expected but modern and cozy. The bed was the best part...super comfy mattress topper and pillows. No issues...no complaints. Nice place to stay.

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Helpful?
Thank Rachel L
Wisconsin
Reviewed December 5, 2016

I stayed here for 2 nights to be near meetings at the medical complex. The hotel was a good choice and served my needs well. They are undergoing renovations, but i had booked a renovated room, and didn't hear any renovation related noise during my stay. There are a few minor inconveniences due to the reno, ie the club is...

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Helpful?
Thank wisgirl01
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Dear Wisgirl01, Thank you for taking the time to survey your stay at our hotel. Thank you for the three star rating- however we want to earn a Five Star form you on your next visit! We hope to have you back again real soon! Lina C.

Houston, Texas
Reviewed December 3, 2016 via mobile

Booked our stay on hotwire and got it for a great rate as I did not want to pay $30 just to park my car down by the river walk area hotels. The hotel room we had was renovated and all new interior.they are in renovations but I didn't hear anything at all. When you look on the site you...

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Helpful?
Thank kachst2011
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Dear, kachst2011 THANK YOU! for the 5 star ranking! Come back and see us again real soon! Lina Cosmas, GM

El Paso, Texas
Reviewed November 20, 2016 via mobile

We stayed for two nights in November on point. They want 15000 points per night because this is a category 3 Hotel. At 15000 points, it is the cheapest full Marriott in San Antonio. It is priced that way for a reason. It has undergone and is still undergoing renovation, there are elements of this hotel that needs some serious...

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Helpful?
Thank Hsphoser36
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Hsphoser36, Thank you for taking the time to survey your stay while recently with us. My team and I utilize all guest feedback both & improvements as well as for accolades to our team. Your feedback is enlightening and will be used with our team to clearly make improvements to our services. I can imagine your disappointment upon returning to...

Plano, Texas
Reviewed November 18, 2016 via mobile

The newly remodeled room was pretty good. Nice and simple and what I needed for my business trip. The lobby, bar area, and the gym were fantastic looking. The restaurant is terrible for anything beyond breakfast. I attempted dinner one night, and it took over an hour as they kept running out of everything. Once the food arrived, it was...

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Helpful?
Thank Travis T
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Dear Travis T, Thank you for taking the time to survey your recent stay with us. No-doubt that I am disheartened to learn of the disappointments that were had. I have shared your feedback with my team from the approach of re-training. I assure you that our efforts are sincere and your feedback does not fall on deaf ears. Travis...

Mesquite, Texas
Reviewed November 12, 2016

Just finished a remodel & was wowed with the lobby & atrium. Bartender on Friday, Nov 4th was really great! Remembered drinks & was very friendly. The WOW stopped there. Meal service for Friday dinner was terrible! Extremely slow; about an hour! Tortilla soup came out luke warm; no crackers or chips. Didn't ask if more beverages were needed. Breakfast...

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Helpful?
Thank Phyllis P
Lina C, General Manager at San Antonio Marriott Northwest, responded to this review

Phyllis P, Thank you for your recent visit with us and your insightful feedback. I am versy sorry that the breakfast was slow and will certainly look into why. we are currently working out some new logistics of getting our food delivered quicker from our second floor kitchen. I will share your feedback with my team and use it to...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Red Rim Bistro
Cuisines: Southwestern
No photo provided
River City Cantina
Cuisines: Mexican, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
With a free shuttle service to the nearby San Antonio International Airport (SAT) and free hotel parking, there is no better choice than the San Antonio Marriott Northwest for your stay in San Antonio, TX. Our high-class guest rooms include plush pillow-top mattresses, pull-out sofa bed, HDTV with premium channels, elegant bathrooms, and high-speed WiFi. Relax after a long day in our outdoor pool complete with sundeck or take advantage of our fitness center. Planning a big event? Make your meeting, wedding or Quinceanera an unforgettable experience in one of our 9 event venues with space for up to 675 guests! Enjoy a meal and cocktail at our hotel restaurant and lounge or dine privately with our superb room service. Our hotel near San Antonio Airport is just 15 minutes from the San Antonio Zoo, University of Texas San Antonio, and Six Flags Fiesta Texas. Other nearby attractions include The Alamo, San Antonio River Walk, San Antonio College, Sea World and of course downtown San Antonio. Plan your stay today! ... more   less 

Additional Information about San Antonio Marriott Northwest

Address: 3233 NW Loop 410, San Antonio, TX 78213
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $103 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Antonio Marriott Northwest 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
San Antonio Marriott Northwest Hotel San Antonio
Marriott San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from San Antonio Marriott Northwest staff and other travelers.
1 question
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Ajijic, Mexico
1 month ago

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Questions? Get answers from San Antonio Marriott Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you feel the air is loud, switch the fan to ON.”
 of 5 bubbles sandyinmexico, 2 days ago | Read review
“I have stayed on the 2nd floor - and never had issues.”
 of 5 bubbles xspyguy, 2 weeks ago | Read review
“ask for room with an exterior window”
 of 5 bubbles wisgirl01, Dec 5, 2016 | Read review
“ask for renovated room”
  • nice renovated room
 of 5 bubbles SeanW2010, Oct 28, 2016 | Read review
“A/C is very loud and room no desk, so you might rethink your options. The restaurant service was a disaster. Bar not much better.”
 of 5 bubbles Jetjouster, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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