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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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591 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Antonio Downtown
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Showing 544: English reviews
Austin, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 11, 2014

This is an affordable, mostly OK type of a hotel. It is in a great location. I have stayed here several times and been satisfied until this time. After a late night we were sleeping in. Over two white noise devices both of us were awakened by rude and inconsiderate guests in the 4th floor room next door, or so... More 

Helpful?
Thank Drt600
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting about your stay. I am glad to hear that you have enjoyed our Hotel in the past and were staying with us again. I am sorry that someone on my staff was being loud. I will be sure that my housekeeping staff reads your comments to hopefully prevent this in the future. Safe Travels! Ben-General Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 10, 2014

I arrived to this hotel on dec 8th 2014, I was staying for 3 nights with my mom and my sister. At first everything seemed ok until on the second night we saw a huge cockroach (almost 2 in long) in the room. I don't know how it is for you but for us, sleeping with a 2 inches long... More 

Helpful?
2 Thank Arien47
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for bringing this to my attention. I am very sorry that this was your experience. I will be contacting our pest control company and passing along our comments to make sure this matter is addressed. Sincerely Ben-General Manager More 

Travelers are raving about these San Antonio hotels

San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 10, 2014

We had a room on the first floor in the back corner of the hotel - the window faced the rear, poorly-lit parking lot. We returned to our room after a few hours that evening and our window had been shattered and our room ransacked. The hotel had no cameras in the back of the building nor was there security... More 

Helpful?
1 Thank SATraveler210
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I am very sorry you felt I was unhelpful. I believed I tried my best to help you out in a difficult situation. Ben-General Manager More 

Dayton, Ohio
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 10, 2014

I went there as a member of fairly large group for a reunion. Location is perfect in downtown and on river-walk. Being a group we had a special rate and were comped breakfast a couple times. Nice clean bed and nice room. Elevators were a little slow but no big deal. Would stay there again.

Helpful?
Thank robotman7201
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting about your past stay. Safe Travels! Ben-General Manager More 

Houston, TX
1 review
1 of 5 stars Reviewed December 1, 2014

Stained armchair in the room, shower was not hot enough and had very poor pressure. Each morning we were woken up by housekeeping staff talking loudly outside our room. Did not receive housekeeping one day while we were there and witnessed dirty room service dishes left outside for well over 12 hours. Would definitely not recommend this hotel to anyone.

Helpful?
Thank embon88
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your business and taking time to post your comments. I am very sorry that we were not able to exceed your expectation on this visit and hope you will give us another opportunity to do better in the future. Safe Travels! Ben-General Manager More 

Del Rio, Texas
Level Contributor
258 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 stars Reviewed November 22, 2014

I stayed at the hotel while visiting San Antonio for a meeting. The hotel is a little older but rooms were a good size and very clean. Quiet room – cleanliness made up for the need for a few repairs. Definitely worth the value and walking distance to downtown and market square attractions! For the value and sleep quality, I’d... More 

Helpful?
Thank djfluth
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your business and taking time to post your comments. Safe Travels! Ben-General Manager More 

Odessa, Texas
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 19, 2014

We make a yearly trip to San Antonio and have always enjoyed staying at Holiday Inn on Cesar Chavez. It is conveniently located within two blocks of Market Square and near trolly transportation to River Walk. The hotel provides shuttle service to and from downtown area. The beds a little hard but comfortable. Housekeeping is good. Hotel is clean. Front... More 

Helpful?
Thank Tom R
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your return visit. I am glad you enjoy staying with us and took the time to post your comments. See you next time and Safe Travels! Ben-General Manager More 

Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

It's not the greatest hotel in San Antonio but it's clean and most important it's very close to the historic part of downtown. It's a 5 minute drive to the Alamo and river walk. I would recommend to stay here for the location. The rooms as most holiday inns are ok very comfortable and clean.

Helpful?
2 Thank sammieab
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay, Safe Travels! Ben-General Manager More 

Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 6, 2014

I was privileged to travel to San Antonio with my son's high school band for state competition and Holiday Inn was gracious enough to accommodate all 260 of us students, directors and chaperones. While this hotel needs some updating, it was clean, warm and had a wonderful breakfast buffet. They staff treated us all with grace and kindness and imagine... More 

Helpful?
Thank Ativan69
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the kind words and we hope to see your group again next year! Safe Travels! Ben-General Manager More 

Chelmsford, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

Okay, so there are 2 things that this place let's itself down on. 1, that musky smell in the accommodation block hallway (a good airing needed?), and 2, the 70's style decor of the rooms. But, overall, this is a good, clean, choice to stay at. Staff helpful. Buffet breakfast, bar, restaurant and pool. We didn't use the pool but... More 

Helpful?
1 Thank Phil P
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for letting us know about your stay. Safe Travels! Ben-General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: $87 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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