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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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592 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

I think we stayed in a renovated room but i am not sure cause the paint is cracked and the shower roof looks like it is going to collaspe. Nice new carpet, new furniture in rooms and decent art... Should have a safe in rooms as this is supposed to be 3.5 🌟. Fridge and microwave a bonus.. Beds were... More 

Helpful?
Thank bman1911
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel is under construction, but it did not affect us during our stay. The room was spacious and clean. Very convenient to many things - the Market, Riverwalk, etc. The front desk was very helpful. I would stay here again.

Helpful?
Thank cynthiamariem
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your feedback. Ben/GM More 

London
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Reception under construction on day one but completed on day two check in was smooth on day one despite the fact that we arrived at 3am in the morning Stay on the 4th floor better and newer rooms the pool side is great The waitresses in the dining area were great Construction of the reception area now over. Breakfast good... More 

Helpful?
Thank Jimbolalondon
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments. Hopefully when you comeback we will be more than just okay, we are going for great! Ben/GM More 

Redford, Michigan
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Amazing view of the Riverwalk, the Hotel Rooms were luxurious, very comfortable beds, clean, down filled pillows and king size comforters, and open balconies. The staff were very professional, went above & beyond to make our stay memorable. I give it 5 stars

Helpful?
Thank LindaSexton2014
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments Ben/GM More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

When I arrived they were still doing construction in the lobby, bit they were finished 3 days later when I checked out. When I asked for a receipt, the lady said she couldn't print one because I prepaid. I know this wasn't true, because I stayed at 3 other hotels during my road trip, and she didn't feel like taking... More 

Helpful?
Thank Desi B
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for providing us feedback about your stay. Ben/GM More 

Travelers are raving about these San Antonio hotels

Perth, Australia
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn San Antonio while catching up with people at a large social event. Staff accommodating and let us know about temporary entrance in advance. Adequate ground floor room with easy access to large pool. Shuttle drivers pleasant, dropping us off at attractions and tours. Walking distance to Market Square / El Mercado and we also walked... More 

Helpful?
Thank Dee6280
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for letting us know that your stay was a good one. Ben/GM More 

Boise, Idaho
Level Contributor
420 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Due to construction, the front desk is hard to find and also understaffed so there is always a long line and only one person working. Lots of problems with the stay. We had two reservations that were linked; at check in they told us we had to come down to the front desk the next day and check out and... More 

Helpful?
Thank DAEsmae
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. I am sorry that your stay was not what you have experienced in the past with multiple one night reservations. We do our best to make sure that while staying with us our guests are communicated to and their final bill is accurate. Hope this helps! Ben/GM More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is a good location. The construction was somewhat maddening as it took forever to even figure out where the front desk was. My children are upset due to the fact that housekeeping threw away their Build-A-Bear boxes which had their Build-A-Bear birth certificates in them.

Helpful?
Thank Holly G
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for providing your feedback. We have completed our front desk/lobby space and we hope you will give us another try in the future. Safe travels! More 

Denton, United States
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Within walking distance of many downtown destinations such as El Mercado, this is a great place to stay if you'd like to walk around San Antonio. Undergoing a huge renovation, there is an on-site pool, restaurant, lounge and fitness center. The room itself was cool, quiet and comfortable, with a tiny balcony, although not particularly clean.

Helpful?
1 Thank Kimberly A G
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to provide your feedback. We have just reopened our front desk and lobby. We hope we can accommodate you again during your next visit to San Antonio. More 

Switzerland
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

the bed sheet has stains on them. the floor is dirty. it is under construction and they don't tell you that when you book it. the staff is unfriendly and not helpful with requests. you can get better hotels for less money in the area! the hotel is also way to busy.

Helpful?
Thank lmuellerl
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am sorry your experience wasn't a better one. Hopefully you will give us another opportunity to serve in the future. Our lobby is now open and looks great. Ben/GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: $85 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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