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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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604 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Guatemala City, Guatemala
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel has a nice staff, quick elevators and a very good breakfast buffet. Rooms are nice with awesome views of the Downton area, beds are too soft though can be a problem for people with back problems. verall the hotel is well located, close to important Downtown touristic places.

Helpful?
Thank AleGo01
Launceston, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is as close to terrible as I have ever encountered and they have no intention on fixing any of their mistakes. The rooms are basic and the cleaning staff are poor they will remake your bed with the same sheets and leave wet towels in your room. The room key cards are always deactivating so you can't open... More 

Helpful?
Thank Josh13101993
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for providing your feedback. We are sharing your comments with our departments regarding the issues you have provided, to ensure these issues do not arise again. We hope you will give us another try during your next visit. Safe travels! Ben/GM More 

Travelers are raving about these San Antonio hotels

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I'm not a very picky person so it takes quite a bit to make me write a bad review on a hotel. This holiday inn is just dirty. Me and my husband are here visiting from Oklahoma for our honeymoon. We stayed one night and decided to book a different hotel for the duration of our stay. The bathroom is... More 

Helpful?
Thank Mikayla216
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to express your opinion of your stay. I am sorry that it was not more enjoyable. I hope your honeymoon at least ended on a pleasant note. I will make sure that our housekeeping staff has a chance to review your comments. Ben/GM More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is very good but need renovation we stayed there for conference the hotel staff was very helpfull specially the indian duty manager tapesh and raj in concierge was very helpfull i will recommend my friends to this hotel

Helpful?
Thank Ajay S
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the kind words. Ben/GM More 

Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Hotel was fine. Recently renovated. Hallways are very moist. Our curtains had blood on them and the hotel didn't resolve the issue until the second to last night. Also we asked for them the bleach and bring in a dehumidifier. We reminded them at 10:00PM that we would be back at 11 and maintenance bleached but they didn't remove the... More 

Helpful?
Thank Austin L
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. I am glad to hear that one of my staff members tried to make sure you were satisfied with your stay. Ben GM More 

Ft. Worth, TX
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have not stayed in a Holiday Inn in quite awhile, but I must say we were very impressed on this stay. We were only in town for one night but the we definitely enjoyed our stay and will return to this hotel again! Our room was clean, spacious and exactly what we had asked for with direct patio access... More 

Helpful?
Thank nuracer2002
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. It is always nice to hear when someone enjoyed their stay with us. I hope you are able to make a return visit soon. Safe Travels! Ben/GM More 

Long Beach, California, United States
Level Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

First the upside...free parking and close to the freeway and downtown. But things slide down hill from that. Front desk was friendly but a bit slow. Not sure why it took so long to get my keys...I was the only person there. Lobby was very dank and musty. Felt maybe a bit battle worn from the day...maybe just needs a... More 

Helpful?
Thank TahmiJoh
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

We just finished a major renovation you might want to give another try. Thank you for taking the time and sharing your thoughts. Ben/GM More 

Harvey, Louisiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We decided to stop in for lunch. Great hamburger! So we decided to go for breakfast the next day. Great breakfast buffet!!! Our waiters were really very nice and polite! Definitely a must to eat at! Enjoy!!!!

Helpful?
Thank Marie M
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the kind words and taking the time to tell us about your visit! Ben/GM More 

Stafford, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

3 Day Stay: Day 1: Upon entering in from the side door from the parking lot, there is a mold and mildew smell in the hallway that is very noticeable. They gave me a room and it smelled horrible, it smelled like urine all over the room. Right when the door is opened, the smell will hit you. Throughout the... More 

Helpful?
Thank Daniel T
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am sorry to hear that your experience was not more pleasant. I will make sure my staff reviews your comments as well. Ben/GM More 

San Miguel de Allende, Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The renovation is still going on (the health club and part of the restaurant), but our room was great, nice amenities (fridge, microwave, Kreig coffeemaker). Staff was very attentive and helpful. Location could no be better, right in downtown S.A. You receive a ten dollar voucher toward breakfast, which wasn't great. Otherwise it's a very pleasant place.

Helpful?
1 Thank alcuban
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments! Ben/GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: $83 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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