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Holiday Inn San Antonio Downtown

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Holiday Inn San Antonio Downtown
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600 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel was fine. Recently renovated. Hallways are very moist. Our curtains had blood on them and the hotel didn't resolve the issue until the second to last night. Also we asked for them the bleach and bring in a dehumidifier. We reminded them at 10:00PM that we would be back at 11 and maintenance bleached but they didn't remove the... More 

Helpful?
Thank Austin L
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. I am glad to hear that one of my staff members tried to make sure you were satisfied with your stay. Ben GM More 

Ft. Worth, TX
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have not stayed in a Holiday Inn in quite awhile, but I must say we were very impressed on this stay. We were only in town for one night but the we definitely enjoyed our stay and will return to this hotel again! Our room was clean, spacious and exactly what we had asked for with direct patio access... More 

Helpful?
Thank nuracer2002
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. It is always nice to hear when someone enjoyed their stay with us. I hope you are able to make a return visit soon. Safe Travels! Ben/GM More 

Long Beach, California, United States
Level Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First the upside...free parking and close to the freeway and downtown. But things slide down hill from that. Front desk was friendly but a bit slow. Not sure why it took so long to get my keys...I was the only person there. Lobby was very dank and musty. Felt maybe a bit battle worn from the day...maybe just needs a... More 

Helpful?
Thank TahmiJoh
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

We just finished a major renovation you might want to give another try. Thank you for taking the time and sharing your thoughts. Ben/GM More 

Travelers are raving about these San Antonio hotels

Harvey, Louisiana
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We decided to stop in for lunch. Great hamburger! So we decided to go for breakfast the next day. Great breakfast buffet!!! Our waiters were really very nice and polite! Definitely a must to eat at! Enjoy!!!!

Helpful?
Thank Marie M
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the kind words and taking the time to tell us about your visit! Ben/GM More 

Stafford, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

3 Day Stay: Day 1: Upon entering in from the side door from the parking lot, there is a mold and mildew smell in the hallway that is very noticeable. They gave me a room and it smelled horrible, it smelled like urine all over the room. Right when the door is opened, the smell will hit you. Throughout the... More 

Helpful?
Thank Daniel T
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am sorry to hear that your experience was not more pleasant. I will make sure my staff reviews your comments as well. Ben/GM More 

San Miguel de Allende, Mexico
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The renovation is still going on (the health club and part of the restaurant), but our room was great, nice amenities (fridge, microwave, Kreig coffeemaker). Staff was very attentive and helpful. Location could no be better, right in downtown S.A. You receive a ten dollar voucher toward breakfast, which wasn't great. Otherwise it's a very pleasant place.

Helpful?
1 Thank alcuban
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments! Ben/GM More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really enjoyed the hotel even though it's starting to show it's age for sure. Great free shuttle to Riverwalk and Market Square although both are pretty close for a nice stroll. The room also had a microwave and mini fridge. The only not great thing was the walk from the parking lot to my actual room...quite a distance with luggage...luckily... More 

Helpful?
1 Thank KathyinNM
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the great comments! Ben/GM More 

Level Contributor
21 reviews
10 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

I think we stayed in a renovated room but i am not sure cause the paint is cracked and the shower roof looks like it is going to collaspe. Nice new carpet, new furniture in rooms and decent art... Should have a safe in rooms as this is supposed to be 3.5 🌟. Fridge and microwave a bonus.. Beds were... More 

Helpful?
Thank bman1911
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments about the staff I will make sure they get to see them. Ben/GM More 

Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is under construction, but it did not affect us during our stay. The room was spacious and clean. Very convenient to many things - the Market, Riverwalk, etc. The front desk was very helpful. I would stay here again.

Helpful?
Thank cynthiamariem
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your feedback. Ben/GM More 

London
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Reception under construction on day one but completed on day two check in was smooth on day one despite the fact that we arrived at 3am in the morning Stay on the 4th floor better and newer rooms the pool side is great The waitresses in the dining area were great Construction of the reception area now over. Breakfast good... More 

Helpful?
Thank Jimbolalondon
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for the comments. Hopefully when you comeback we will be more than just okay, we are going for great! Ben/GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range: $82 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn
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