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Holiday Inn San Antonio International Airport

339 reviews
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Traveler (106)
Room & Suite (57)
Dining (8)
Overview
  • Excellent29%
  • Very good32%
  • Average22%
  • Poor10%
  • Terrible7%
Travelers talk about
“mile radius”(4 reviews)
“front desk staff”(15 reviews)
“rooms are clean”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)Write a Review
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All reviewsmile radiusfront desk staffrooms are cleanhotel restaurantbusiness traveleran older hotelbusiness tripenjoyed my stayshuttlelaundryhousekeepingrenovationconferencefreewaydowntownclerk
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1 - 5 of 315 reviews
Reviewed 2 weeks ago via mobile

My husband and I were on a trip to San Antonio fro his station in Virginia Beach to visit family during his leave for this stay. We stayed the night before an early flight home. I originally chose this hotel for the complementary airport shuttle....More

Thank Livpetry
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio International AirportResponded 2 days ago

Hello Livpetry, Thanks for choosing us for your travel needs and for leaving a review. I am happy that you liked the room's layout and that you found the hotel's upkeep lived to your expectations. On the other hand, I am disheartened that your restaurant...More

Hotel's Favorite
Reviewed November 5, 2017

The Holiday Inn San Antonio International Airport is conveniently located near the airport with easy access to downtown and other outlying areas. I have been staying at this Holiday Inn for years and consistently receive excellent service. From check-in to checkout, everyone goes out of...More

Thank Gary W
Response from Jennifer M, Front Office Manager at Holiday Inn San Antonio International AirportResponded November 9, 2017

Dear Gary W, Thank you so much! You are like family to us, and it is so nice of you to take time to acknowledge our team. We see you a lot and it's always the best to hear from our regular guests! We will...More

Reviewed December 12, 2017

I got caught in a freak snow storm in San Antonio and needed a place to stay. Called the Holiday Inn and the front desk agent was very polite and helpful. They sent the shuttle to pick me up immediately. Check-in was fast. Room was...More

Thank DrMarc9491
Reviewed November 20, 2017

Overall, I had a good stay. The furnishings in the room were a bit dated. I felt I was back in the 70's. The mattress needed updating as well. But my room was quiet, things worked as they should have, & the front desk &...More

Thank WolverineDG
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio International AirportResponded December 9, 2017

Hello WolverineDG, Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the service you received from our staff. On the other hand, I am sorry for the issues you had with your missing item. I...More

Reviewed November 18, 2017 via mobile

I will never stay at this hotel again because of the actions of one person. I was very offended by the server in the Java Bar. On Thursday morning I went to the restaurant and was greeted by Maria who was very sweet and respectful....More

1  Thank srogersj
Response from IHGService, Guest Relations Manager at Holiday Inn San Antonio International AirportResponded December 2, 2017

Hi srogersj, Thank you for leaving feedback about your recent stay. I feel concerned that the service from the bar fell below your expectations. It is our goal to meet your needs as a guest and I have sent you a direct message to obtain...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
$86 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$86 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (106)
Room & Suite (57)
Dining (8)
Hotel & Grounds (75)
Bathroom (9)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Room on the upper floors for view and quiet"
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"All rooms are great. Enter on Level 3. Level 2 leads to the large pool."
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"I don't know about other rooms but room 509 was disgusting. Avoid it at all cost."
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"Executive rooms were comfortable"
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