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Holiday Inn San Antonio International Airport

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Holiday Inn San Antonio International Airport
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300 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Laredo, Texas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this property before. The welcome was warm and the front desk gave me a room in a high floor as I requested. That is great. The rooms are on the larger side and they have a great little fridge in the rooms. As for the room itself, it does look quite dated. The rooms are clean.... More 

Helpful?
Thank Armando A
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Armando A, Thank you so much for your review of our hotel. We are pleased you had a good stay here at our property. However, we are sorry for the shortfalls you have noticed with the condition of our rooms and facilities. We work very hard to ensure our facilities and guest services are superior and strive to be... More 

Orlando, Florida
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrival is something I did not expect. Very neat in appearance and ascetically pleasing. Vickie did not only good, but great at check-in. Professional, yet friendly or maybe warm, but pleasant after a long days travel. The fitnesscenter and pool are adequate.

Helpful?
Thank Ken B
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Ken B, Vicki is definitely warm and friendly. She is the best at making people feel at home. She is so happy to hear you enjoyed your stay! Thank you for taking time to recognize one of our best! More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

A, this is absolutely NOT a review by an employee or motivated by anything but an absolutly extraordinary experience and loving to tell people about it so they can have that too! In addition, this review is about an experience 2 years ago! We are coming back now to do it again, but I just found out that this is... More 

Helpful?
Thank Gail G
Level Contributor
292 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

I stayed here for 2 weeks on business and loved it! The staff were all very friendly and helpful! I would like to specifically mention Michael, Liliya and Amber who all work in the food/bar area! The food was very good and reasonable priced for a hotel. The rooms were very clean and spacious for my needs. The hotel has... More 

Helpful?
Thank Gordon G
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Gordon G, Thank you so much for letting us know about your experience! We are so happy that you enjoyed your stay, and a great time in our restaurant and bar! We will share this comment with the staff. They will be thrilled! More 

San Marcos, TX
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 19, 2016

My only complaint is the rude service at reception. Sara did not greet us as IHG reward members, never smiled or welcomed us and generally acted like we were spoiling her day. This is not the kind of service I expect from Holiday Inn.

Helpful?
Thank Texastipster
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Texastipster, Thank you for being an IHG Rewards Club member and for leaving us a feedback. Please accept our deepest apology for the service and treatment you received from our front desk personnel. Please be assured that this issue will be looked into and take necessary actions to ensure similar situation will be avoided. Thank you for staying and... More 

Lafayette, Indiana
Level Contributor
80 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Average tourist class hotel. The hotel is about a 10 minute ride from the SAT airport. The hotel has a complimentary shuttle. The checkin process was quick and efficient. The staff was professional and very nice. The room was clean and comfortable. My stay was nice and pleasant. Enjoy your stay.

Helpful?
Thank TravelinTodd
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear TravelinTodd, We are thrilled you enjoyed your stay, and we thank you for taking time to give us this feedback! We want you to know that your input is important to us! We would love for you to come back, so we can get five stars on your next visit! More 

Valdosta, Georgia
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed June 8, 2016

The hotel was very clean and the ladies at the front desk were phenomenal. The breakfast buffet was not worth the $14. The breakfast was very generic and very tasteless. The fresh fruit was the only option worth eating.

Helpful?
Thank V S
Las Vegas, Nevada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016

My family came to The Holiday Inn for Spring Break to visit the local attractions such as Six Flags, Sea World and The Riverwalk. We were incredibly satisfied with our stay, especially at such a reasonable price.The facility was very nice, the rooms immaculately maintained and the staff was incredibly friendly and went above and beyond to ensure their guests... More 

Helpful?
Thank virgoamm
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear virgoamm, Wow! I want to go on vacation with you guys next time! Sounds like you really explored a lot in San Antonio! We are so happy you stayed with us, and we appreciate your feedback! We hope you come back soon! More 

PENFIELD
Level Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 18, 2016

I was there on a business trip and my expected stay of one night turned into two nights. The rooms were both nice and clean w/a refrig in both. The staff was very helpful and professional. The restaurant was pretty reasonable and had a lunch buffet that was pretty good [bordering on great] . The menu was pretty diverse in... More 

Helpful?
Thank STEVE P
Houston, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 17, 2016

The hotel was under renovations during our stay so we were placed in the back on the second floor, I think. We were able to run in and confirm our reservation and were given a parking pass for the covered parking that they share with the hotel next door. We parked and were able to walk right onto our floor.... More 

Helpful?
Thank Sariebarie
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Sariebarie, We have not been under renovation or construction for two years now. I believe you have us confused with another hotel down the road from us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 NE Loop 410, San Antonio, TX 78216-5822
Location: United States > Texas > San Antonio
Price Range: $107 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
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