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Holiday Inn San Antonio International Airport

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Holiday Inn San Antonio International Airport
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315 Reviews from our TripAdvisor Community

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Reviewed 2 weeks ago via mobile

I enjoyed my stay. The rooms are good size, direct tv, and comfortable bed. I had no issues with the furnishings. The complementary shuttle is a great asset (airport and anything in a 3 mile radius). Restaurant was all right but the drinks at the bar were good (strong). The management went out of their way to ensure our party...

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Helpful?
Thank Bethany G
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Bethany G, We are so thrilled our staff took great care of you during your stay, and it is awesome you here for the Karaoke Battle!!! It makes us so happy to be able to have the party every month in our hotel for our guests! You all mean the world to us, and this is our way of...

San Jose Succotz, Belize
Reviewed 2 weeks ago

Like most Holiday Inns that are close to major airports, nothing out of the ordinary. It is fairly close to the airport and some shopping. Food can be rather bland but overall, the hotel meets its purpose.

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Helpful?
Thank mmanza74
Matamoros, Mexico
Reviewed 4 weeks ago

The hotel was ok for one night but it needs some remodeling (carpet, paint, doors), overall the room was clean but we could hear the people that was partying next door. I called the hotel when I got home as I forgot a necklace with 3 small diamonds next to the TV, the housekeeping guy I talked was very nice...

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Helpful?
Thank ChelyG1972
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear ChelyG1972, Thank you so much for letting us know about your experience. I will definitely look into the issue with your lost and found item. We do have a great lost and found program. The staff will bag the item and log where it came from, then bring to a supervisor, who logs it into the lost and found...

Reno, Nevada
Reviewed January 20, 2017

This hotel is perfectly located for airport travel and seeing San Antonio and surrounding area. Shuttle to and from Airport is free and frequent. Staff is amazing. So friendly and helpful. Good beds, good showers, comfortable rooms. We had a block of rooms for family funeral. Staff was so kind and gave us all rooms near each other. They have...

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Helpful?
Thank handlebar2014
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear handlebar2014, Thank you so much for your kind words. We are truly sorry for your loss and are so happy we could take care of you and your family in your time of need. We hope you and your family are well and look forward to you staying with us again, but during a happy time! Thanks again, from...

Nigeria
Reviewed January 13, 2017

The hotel grounds and rooms were very clean and all amenities were adequate; the rooms were not small but not very generous too. One of the days we didn't go out early enough and when housekeeping came we asked her to check back in an hour after which we had left the room. On returning, our beds were made over...

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Helpful?
Thank Lolamide
Brooklawn, New Jersey
Reviewed December 11, 2016 via mobile

The front desk staff is very accommodating and friendly . The shuttle is a good service ( even though the wait may be long at times ) . You rarely see comp shuttle service to surrounding area places so this was nice to have . With that said if I came to San Antonio again I would still find another...

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Helpful?
Thank Ilvtotravel F
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Jac J, Thank you for taking time to tell us about your experience at our hotel. I am so happy to hear that our staff took such great care of you during your stay with us. We have an incredible staff that truly loves what they do, and they work very hard to make our guests feel like apart...

Dallas, Texas
Reviewed November 10, 2016

We stayed with a huge group of students for a Band Competition at the Alamodome. They treated everyone like personal guests and met our needs completely. We have stayed there in the past and hope to return next year! Food choices for dining in the hotel were excellent and the bar and restaurant staff were so friendly - especially Sandra!...

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Helpful?
Thank sctexas
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear sctexas, It is always a special and fun time when you all stay with us! This group is near and dear to our hearts. You have an amazing group of talented young men and women, and we are so honored to be your hotel of choice during this competition. It was another great visit with you guys. Thank you...

Pawleys Island, South Carolina
Reviewed November 1, 2016

This hotel is so convenient if you want to stay by the airport and they have a shuttle that runs from 4am to very late at night to the airport and back, complimentary. You will not need to wait on it as it comes and goes every 15 minutes. The staff is friendly and helpful. The rooms are clean and...

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Helpful?
Thank reneesmail1
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear reneesmail1, Our shuttle service is awesome! I love the fact that we are running our shuttle from 4am - 2am EVERYDAY! It is very convenient for our guests. We also go in a 3 mile radius as well. This is helpful for folks flying in that don't have a rental and want to experience some of what San Antonio...

Foothill Ranch, California, Usa
Reviewed October 28, 2016 via mobile

Just arrive San Antonio from Orange County, CA. checked into room #509 of this Holiday Inn San Antonio International Airport Hotel, put away our cloths for tomorrow and ready to bed, ok, this is what has happen ... jump into bed and here come a whiff of damp, musty and funky smell rises up from nowhere, walk to the doorway,...

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Helpful?
Thank Peter L
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Peter L, Wow! We really dropped the ball on this room, and I am so sorry you did not have the experience that we are working towards every guest having upon checking in. Thank you so much for bringing all of this to our attention. We are definitely addressing the issues immediately. I am so happy you were taken...

Pflugerville, Texas
Reviewed October 22, 2016

You can tell that this hotel is slightly older and parts have been redone. Nevertheless, it looks a bit worn if you look closely. Our check-in was very smooth, but my colleague was somehow assigned a room where someone else was staying. Needless to say, that was weird for her to walk in on strangers! The beds did not look...

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Helpful?
Thank luv2travelMAP
IHGService, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear luv2travelMAP, Thank you for your feedback regarding your stay at Holiday Inn San Antonio Intrntl Airport, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in sleep quality and for your nice comment about cleanliness and the coffee bar. However, we’re sorry we fell below your...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 

Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range: $101 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Antonio International Airport 3.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn
Hotel Style:
#98 Family Hotel in San Antonio
#102 Business Hotel in San Antonio
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Questions & Answers

Questions? Get answers from Holiday Inn San Antonio International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I don't know about other rooms but room 509 was disgusting. Avoid it at all cost.”
 of 5 bubbles 2peripatetics, Sep 18, 2016 | Read review
“Executive rooms were comfortable”
 of 5 bubbles Obakeiro, Sep 7, 2016 | Read review
“Top floors are quieter”
 of 5 bubbles ArmandoA768, Aug 8, 2016 | Read review
“They make you fill out all this stuff about the hotel rooms, but we are local and just used the event services.”
 of 5 bubbles , Jul 26, 2016 | Read review
“Just like any hotel...if you don't like noise...avoid the area around the elevator or ice machines”
 of 5 bubbles STEVEP395, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question