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Embassy Suites by Hilton San Antonio - NW I-10

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Traveler (25)
Dining (15)
Room & Suite (14)
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Overview
  • Excellent40%
  • Very good23%
  • Average14%
  • Poor12%
  • Terrible11%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton San Antonio - NW I-10
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton San Antonio - NW I-10
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (243)
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LanguageEnglish
90
54
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28
Show reviews that mention
All reviewsmade to order breakfastindoor poolwould stay here againcommon areashot tubchecking infree breakfasta great stayrooms are spaciousexcellent hotelhotel roomgilbertreceptionsshuttlesa
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1 - 5 of 237 reviews
Reviewed yesterday via mobile

Stephanie is awesome. She was willing to go out of her way to assist me and my colleagues every night of our stay. Her willingness to make sure we were Happy and get attention to detail made our stay enjoyable. She is one of the...More

Thank Kim E
Response from Anthony S, General Manager at Embassy Suites by Hilton San Antonio - NW I-10Responded today

Thanks so much for your comments and the 5 STAR review. I am thrilled you had a fantastic time and Stephanie took great care of you. I will personally share your comments with her. We hope to see you again in the not too distant...More

Hotel's Favorite
Reviewed April 7, 2018

The staff are friendly, great location, rooms are clean. During our stay,,,, my daughter and I were hungry. My husband and other daughter were in town attending the grand opening of Carlo's Bake Shop. We were limited on food choices around the hotel. A gentleman...More

1  Thank Corina M
Response from Anthony S, General Manager at Embassy Suites by Hilton San Antonio - NW I-10Responded April 9, 2018

Dear Corina M. Thank you for taking to time to share your experience and for the 5 STAR review! I am glad you enjoyed your stay. I have shared your comment with my Director of Food & Beverage regarding the breakfast buffet. We do hope...More

Reviewed yesterday

I traveled to San Antonio for a conference and stayed here. This was a really nice, clean and friendly hotel. There was one elevator that was not operating at the time of my stay which made the small elevators feel even smaller. Also, the ice...More

Review collected in partnership with Embassy Suites Hotels
Thank laurahunter2018
Response from Anthony S, General Manager at Embassy Suites by Hilton San Antonio - NW I-10Responded today

Thanks for taking time to share your experience. I apologize for the elevator and ice machine not working during your stay. The elevator project is a very long process and should be completed by end of June. We have order 4 new ice machines for...More

Reviewed 2 days ago

Nice, clean, quiet Hotel. Amazing staff! Thanks to Lupe, Richard, Ahntawn, Charlea, EJ, Ernesto, Jesse, Chris, Levi, Sarah, Maggie, and everybody else I might have forgotten to name. They have breakfast made to order, as well as

Review collected in partnership with Embassy Suites Hotels
Thank UXdesignerDon
Response from Anthony S, General Manager at Embassy Suites by Hilton San Antonio - NW I-10Responded yesterday

WOW, thank you for the 5 STAR rating and for recognizing some of our team players that make a difference in our guest experience. I am pleased you had such a wonderful stay. We hope to see you again soon!

Reviewed 2 days ago

Embassy did a fabulous job in accommodating our group of 130 guests. Service was amazing. Staff was friendly and courteous. They did everything they could to make our stay be perfect. We will definitely consider returning to this location!

Review collected in partnership with Embassy Suites Hotels
Thank alr0cha
Response from Anthony S, General Manager at Embassy Suites by Hilton San Antonio - NW I-10Responded yesterday

We are thrilled and thankful for the 5 STAR review and pleased you and the group had a fantastic time while staying with us. We appreciate you taking the time to share your experience. We look forward to seeing you and the group again!

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$144 - $201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$144 - $201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#95 Business Hotel in San Antonio
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (25)
Dining (15)
Room & Suite (14)
Pool & Beach (2)
Business Center & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
mdttwilliams
May 18, 2018|
AnswerShow all 5 answers
Response from Anthony S | Property representative |
Yes, all of our two room suites have a sliding glass door that opens to a Juliet balcony. It’s small, just big enough to step out on and close the sliding door. There are many restaurants conveniently located within a 3 mile... More
1
Vote
mdttwilliams
May 7, 2018|
AnswerShow all 7 answers
Response from Anthony S | Property representative |
Sorry for the delayed response, but yes all are two room suites with refrigerator and microwave.
1
Vote
harryandbill
December 28, 2017|
AnswerShow all 5 answers
Response from Anthony S | Property representative |
Yes, we have two washers and two dryers for guest use. The machines operate on quarters.
0
Votes
Room Tips
"The higher floors have better views"
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"Lower floors might be better air conditioned"
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"Higher floor"
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"Excellent location"
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