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Embassy Suites by Hilton San Antonio - NW I-10

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Embassy Suites by Hilton San Antonio - NW I-10
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812 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Tijuana, Mexico
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Id never stayed at a Embassy Suites Hotel, we opted to stay me and my family at this one because it was closer to the Six flags park. This hotel is Old, and smelly and has a big construccion going on all the time. The rooms are terrible, and what can i say they are super dirty carpets, my room... More 

Helpful?
1 Thank laredo2015
Austin, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Construction everywhere and no concessions. Cold popcorn and stale chips for "reception" nightly. Good breakfast, but not cooked to order...like a Hampton or worse. If you want friendly and caring staff, go to breakfast-that's the only place you will find them. Mattress old/pillows OK.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Loraine H
Houston, Texas
Level Contributor
237 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel is undergoing a major renovation. The staff were friendly and tried very hard to fix the many problems but their hard work could not overcome these issues: 1. Half the already over-worked elevators closed. We used the bug-infested stairs. 2. No cook to order breakfast. 3. Treadmill ALL broken for all 4 days that we were there. 4.... More 

Helpful?
Thank FayeJ42
Mission, Texas
1 of 5 stars Reviewed 1 week ago

Embassy suites is undergoing renovations. It is very loud and dust everywhere. Most of the time elevators were out of order. They did not offer omelette or eggs to order. Room service did not bring silverware or napkins. They also did not have any extra pillows. Will not be staying again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rosemary S
Las Vegas, NV, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Like other reviews, this hotel is SO NOISY due to the construction that it was impossible to hear the front desk staff as they were checking us in. Contractors were cutting tiles so screechy loud and then gunshots were going off inside. NO KIDDING. It is unsafe to your hearing and lungs with tile dust in the air. I am... More 

Helpful?
1 Thank Mike S
Troy, Illinois
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I typically stay at this property. They tell me it will be under construction until the end of September. It was needed. The property has everything set up in a big meeting room. They still serve the welcome reception & hot breakfast but it's basic due to the accommodations. I will go back but not until they are done with... More 

Helpful?
Thank Lonnie2
Lafayette, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Massive renovation with caution tape surrounding closed front entarnce, no signage directing you, plaster, exposed walls, dust everywhere, torn up floors, noise and painting, hammering going on, have to lug luggage, laptop, etc. up stairs. Coughed entire first night. Stayed here only because it was company assigned. Thought I had walked into Ground Zero. I expressed displeasure to woman in... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jeanette R
Victoria, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel while under construction so things were majorly off!! I can see that it will be nice once they are done but I don't recommend going until it is! The rooms were spacious and typical embassy style despite the bed being very uncomfortable! This hotel needed the updates it's hopefully getting!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank tracycS6732RH
Pearland, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible experience with roaches and construction. Was lied to about the level of construction. The jackhammer from construction made it impossible to relax at all. Thankfully I was able to change hotels.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 19susanner
Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed 2 weeks ago

Air conditioner in the room didn't work maintenance wanted to argue that it did tell finally he called a supervisor who informed him there was a problem chef was not on site for breakfast heavy demolition of hotel

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Boomer295
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio - NW I-10

Address: 7750 Briaridge Dr, San Antonio, TX 78230-4804
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $117 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio - NW I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#95 Business Hotel in San Antonio
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