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Embassy Suites by Hilton San Antonio Airport

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Embassy Suites by Hilton San Antonio Airport
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688 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Cincinnati, Ohio
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Six months into a renovation. Sometimes they are still working after 6pm. Three floors are under construction at this time. The complimentary breakfast includes made to order omelette with a variety of fresh ingredients. Evening welcome has free drinks. Cheap bear on tap, but decent liquor. Mixed drinks aren't well done, but the bartender has a great attitude. Restaurant food... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank thecarguy41
Augusta, Georgia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Newly renovated property with lobby and several floors under construction. Located at the airport and off of numerous freeways. Nice staff and ample parking. Great stay especially in a newly renovated and modern room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank She R
Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The Good: The hotel is undergoing renovations, the rooms are new and well furnished. The front desk staff are very efficient. The Bad: Renovations means parts of the hotel are closed and can be noisy during the daytime.Also don't use the in-room safes, entering the default "000000" will override your code and unlock in-room safe.

Helpful?
1 Thank Sicce123
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Sicce123, Thank you for your patience while we make necessary improvements to our hotel. We appreciate your willingness to endure a few inconveniences while we make the hotel the best it can be. Customer Service is one of our highest priorities and we train and train to make these requirements happen each and every day. Thank you so much... More 

Aurora, Colorado
1 review
3 of 5 stars Reviewed 1 week ago

The cleanliness of my room was NOT what I've come to expect from Embassy Suites. There was food left in the refrigerator from the previous guests. No idea when that was. Housekeeping did not empty all trash cans every day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank karenpY2671DQ
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KarenpY2671DQ, Please know that this is not standard of any Embassy. Your review is being taken into account and we will work correct as much of this as possible so that your next stay will be more enjoyable. Accept my apologies for any inconvenience staff oversights may have caused you during your last stay. Our goal is for guests... More 

Barrington, Rhode Island
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is conveniently located near the airport. While the property was undergoing significant renovation during my stay, the staff there was very accommodating and did a good job of minimizing any inconvenience due to construction. Excellent breakfast included in mornings and nice social atmosphere at happy hour in evenings. The on site gym is small but does provide the... More 

Helpful?
Thank KRota
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KRota, Please accept my apologizes for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We do appreciate all your understanding and patience while we update our room product to provide a room that will exceed our guests' expectations. We are very glad that you enjoyed... More 

Dickinson, Texas
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Embassy has corner rooms that are less expensive and very nice. When you are by yourself and want a great room for a budget ask for one. They also include the happy hours each afternoon and a breakfast made to order. Salesmen this is great for your budget night stay in SA.

Helpful?
Thank Ron H
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Ron, We appreciate you posting a review on TripAdvisor. Our team was happy to hear that you enjoyed the room, breakfast, and evening reception. We hope that if your travels ever bring you back to San Antonio, you will stay with us again. Thank you, Mariela More 

Lilburn, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everyone, from the top to the bottom, were very helpful and friendly. Loved the free breakfast and evening snacks/drinks. The breakfast was much nicer than I expected, they had an omelette bar, eggs, bacon, sausage, pancakes, oatmeal, pastries, fruit, etc. the evening drinks were generous and so nice after a long day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Trey J
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Trey, Thank you for taking the time to post a review on Trip Advisor. We appreciate the great comments about our team, breakfast, and evening reception. Our goal is to be the friendliest hotel in San Antonio. We look forward to seeing you on your next visit. Thank you, Mariela More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed here several times. It is consistent in providing great service and making you feel welcome. I stayed in one of the recently renovated suites and it was very nice. The Front Desk staff is always polite and professional. Convenient location.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank O5497JYlisas
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello O5497JYlisas, You have stayed with us before and we greatly appreciate your loyalty. Our staff make us proud each and every day and we are happy to have them working for us and living and giving our valued guest the best service at all times. We are very glad you enjoyed the new suites. We hope to see you... More 

Boston
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a construction disaster. For some reason, the owners decided to keep it open during a MAJOR reno. It is a total disaster. The staff is great, but they cannot make up for the systemic disruptions to the peace of the hotel. We strongly recommend staying away from this property until the reno is completed.

Helpful?
Thank BostonJoka
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello BostonJoka, We cannot apologize enough for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We are committed to continually improving our hotel and a key component of that is being open to constructive critique. We hope to see you back upon the completion of the... More 

Mount Airy, NC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Even though it is under construction now, the room was already remodeled and it was excellent! Staff were pleasant and engaging. Would definitely recommend this hotel. The remodeled portions of the hotel are lovely too.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Yogi W
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Yogi, Customer Service is one of our highest priorities and we train and train to make these requirements happen each and every day. We do appreciate all your understanding and patience while we update our room product to provide a room that will exceed our guests' expectations. We hope that if your travels ever bring you back to San... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 N US Highway 281, San Antonio, TX 78216-4647
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range: $137 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#66 Business Hotel in San Antonio
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