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Embassy Suites by Hilton San Antonio Airport

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Embassy Suites by Hilton San Antonio Airport
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692 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Dallas, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel is under a major renovation. After staying in May and then in August during the renovation, I will chose another hotel from now on. Not worth the hotel rate or the floor of your room shaking at 8am and the dust everywhere. Wait until the hotel is completely renovated before staying!!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank MurrisaG
Apple Valley, California
Level Contributor
267 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Embassy Suites Airport while on business. I was there for a full week and it’s a pretty nice place. Nice staff, nice hotel, except much of the place is being remodeled. So everywhere you look there is construction. They have a nice breakfast, included in the room price, and an afternoon happy hour (free drinks). I... More 

Helpful?
Thank Kenneth D
Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Visiting family and our old neighborhood. San Antonio is a very friendly city and its people always friendly and warm. A pleasure to return every opportunity we have. Our children have very fond memories from our time there.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Luz B
canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel had a negative vibe when we walked it. The front desk staff wasn't friendly at all. The miscommunication at this hotel was unbelievable. I wanted to leave right away but I gave it a chance. I usually love embassy suites. The hotel is undergoing renovations. The whole lobby is a construction zone. It is difficult to walk through.... More 

Helpful?
Thank mauihawaii09
Cincinnati, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

Six months into a renovation. Sometimes they are still working after 6pm. Three floors are under construction at this time. The complimentary breakfast includes made to order omelette with a variety of fresh ingredients. Evening welcome has free drinks. Cheap bear on tap, but decent liquor. Mixed drinks aren't well done, but the bartender has a great attitude. Restaurant food... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank thecarguy41
Augusta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

Newly renovated property with lobby and several floors under construction. Located at the airport and off of numerous freeways. Nice staff and ample parking. Great stay especially in a newly renovated and modern room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank She R
Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Good: The hotel is undergoing renovations, the rooms are new and well furnished. The front desk staff are very efficient. The Bad: Renovations means parts of the hotel are closed and can be noisy during the daytime.Also don't use the in-room safes, entering the default "000000" will override your code and unlock in-room safe.

Helpful?
1 Thank Sicce123
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Sicce123, Thank you for your patience while we make necessary improvements to our hotel. We appreciate your willingness to endure a few inconveniences while we make the hotel the best it can be. Customer Service is one of our highest priorities and we train and train to make these requirements happen each and every day. Thank you so much... More 

Aurora, Colorado
1 review
3 of 5 stars Reviewed 2 weeks ago

The cleanliness of my room was NOT what I've come to expect from Embassy Suites. There was food left in the refrigerator from the previous guests. No idea when that was. Housekeeping did not empty all trash cans every day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank karenpY2671DQ
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KarenpY2671DQ, Please know that this is not standard of any Embassy. Your review is being taken into account and we will work correct as much of this as possible so that your next stay will be more enjoyable. Accept my apologies for any inconvenience staff oversights may have caused you during your last stay. Our goal is for guests... More 

Barrington, Rhode Island
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is conveniently located near the airport. While the property was undergoing significant renovation during my stay, the staff there was very accommodating and did a good job of minimizing any inconvenience due to construction. Excellent breakfast included in mornings and nice social atmosphere at happy hour in evenings. The on site gym is small but does provide the... More 

Helpful?
Thank KRota
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello KRota, Please accept my apologizes for the impact our renovations had on your stay and that your impression was not a better reflection of our commitment to excellence. We do appreciate all your understanding and patience while we update our room product to provide a room that will exceed our guests' expectations. We are very glad that you enjoyed... More 

Dickinson, Texas
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Embassy has corner rooms that are less expensive and very nice. When you are by yourself and want a great room for a budget ask for one. They also include the happy hours each afternoon and a breakfast made to order. Salesmen this is great for your budget night stay in SA.

Helpful?
Thank Ron H
Mariela B, Public Relations Manager at Embassy Suites by Hilton San Antonio Airport, responded to this review

Hello Ron, We appreciate you posting a review on TripAdvisor. Our team was happy to hear that you enjoyed the room, breakfast, and evening reception. We hope that if your travels ever bring you back to San Antonio, you will stay with us again. Thank you, Mariela More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton San Antonio Airport

Address: 10110 N US Highway 281, San Antonio, TX 78216-4647
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range: $141 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#66 Business Hotel in San Antonio
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