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Courtyard San Antonio Medical Center

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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Alliance, Ohio
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything about this place was exceptional, even the price was not to ridiculous. There is only one bad thing I can say about this hotel, there are no vending machines. There is a market in the lobby, open 24hrs. So, if you became thirsty for a soda or bottle of water, and you do not have something in your frig,... More 

Helpful?
Thank Jeb B
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here a Thursday and Friday night with two associates for a training seminar at the nearby dental college. The hotel was easy to find and the staff were universally friendly and helpful. The rooms were clean, comfortable, and cool. The location was in close proximity to the medical center and there were plenty places to eat nearby. I... More 

Helpful?
Thank ftrdds
Houston, Texas
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Is not close to SeaWorld or Aquatica. Is about a 20 minute drive but was so worth it! I wanted peace and quiet and that's what we got, the rooms were clean and large. Each has a mini fridge and microwave. The hotel staff was nice and The Bistro in he first floor has yummy food and drinks! The lobby... More 

Helpful?
Thank Monica E
McAllen, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 10, 2016 via mobile

Our family recently stayed here because we needed to be close to the hospital and we always prefer Marriott properties, as many members of the family are platinum members. However, this hotel was most unpleasant. We would have checked out and gone somewhere else, but had too much to deal with as my nephew was in very bad shape in... More 

Helpful?
Thank MGWILD
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking time to share your recent experience. We are saddened and embarrassed to hear that it was less than positive. Please know that your comments are appreciated as we work with our team to ensure the service issues and maintenance issues are addressed and fully resolved. Thank you once again for your candid feedback so we may... More 

Tampa, Florida
1 review
1 of 5 stars Reviewed May 26, 2016

1. We arranged a 5 day for business and family get away. We arrived at the hotel to find a room that wasn't as advertised online and the room was dirty. (cigarette butts, food on the floor, eating utensils on the floor from previous occupants.) The hotel offered us new rooms and made the situation acceptable, but only after extensive... More 

Helpful?
Thank Familytbay
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Medical Center with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom and our pool area fell short of your expectations. I would also like apologize for the quality of service provided by our front desk. Rest... More 

Houston, Texas
1 review
1 of 5 stars Reviewed May 24, 2016

We were in town for a family function, and decided to book our room at the courtyard marriot because it is a pretty middle of the line hotel that "usually" has great service. Our stay included a check in on Thursday, and check out on Sunday. When we arrived we waited over 10 minutes (not a single employee was in... More 

Helpful?
Thank mary4919
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. One of our key priorities is to provide the highest level of friendly and courteous service. Your feedback regarding the service our team provided caught my attention and I was very sorry to learn that the service provided by our front... More 

Morrisville, North Carolina
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 29, 2016

I had the chance to stay at this property for a week while I was in town. The experience was exactly what you expect from a Courtyard property, done exactly as it should be. The check in experience was perfect, room selection was spot on with my preferences for Marriott and the services were great. The room was just as... More 

Helpful?
Thank Brian L
Houston, Texas
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2016 via mobile

Convenient San Antonio location Competitive rates Courteous associates Clean, clean, clean!!! Courtyard new updated lobby and rooms Clean, clean, clean!!! Possibly the cleanest and best managed Courtyard on the planet🌎!

Helpful?
Thank RFk900
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 27, 2016 via mobile

I was very impressed with this hotel. My room was perfectly clean and looked exactly like the pictures on their Web site. I do love big king sized beds and all of the extra fluffy pillows. Carlos at the front desk in the evening I checked in was awesome. I accidentally locked myself out of my room and he was... More 

Helpful?
Thank leahalanis
1 review
2 of 5 stars Reviewed February 22, 2016

I had a bright orange extension cable running along the wall to the desk. Air conditioner made an incredibly loud racket when running. No glasses, just paper cups. I paid enough for a nicer hotel. Very disappointed. Lobby was nice. Hotel staff were pleasant.

Helpful?
Thank John C
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to comment on your recent visit to the Courtyard San Antonio Medical Center. Only through honest guest feedback are we able to improve on the level service we provide to our guests on a daily basis. Please accept my apologies for the noise disturbance you may have encountered, we obviously failed to meet your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Drive, San Antonio, TX 78229
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $109 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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