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Courtyard San Antonio Medical Center

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Courtyard San Antonio Medical Center
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Spring
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Front desk staff professional appearance, friendly and prompt. Not everything was perfect but they resolved the problem quickly and apologized for the error. Rooms clean. Air conditioning worked. Wake up call made on time

Helpful?
Thank Vickie L
Lake Jackson, Texas, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here on a jump up trip to San Antonio due to a family emergency. Hotel looked great - recently remodeled, new carpets, decor, etc. Unfortunately the physical part of the hotel wasn't taken care of... Room air conditioner rattled and banged all night. Remote control for the TV had to be held within a few inches of the TV... More 

Helpful?
Thank Dave W
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the disturbance the A/C in your room caused and other... More 

Layton, Utah
Level Contributor
285 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night at this property because we wanted to be on the north end of town and didn't want to pay downtown prices. Since it was the weekend, we got a really good rate ($79) so it didn't make sense to stay anywhere else. It was a very average Courtyard. The bed was comfy and the room was... More 

Helpful?
Thank Go2theZoo
CYSAMedicalCenterMgr, General Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for sharing your recent experience with us and glad your enjoyed your stay. We apologize that the pool was out of service for a few days as we had a mechanical pump failure. Again, thank you for staying with Marriott. More 

Brownsville, Texas
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property offers exactly what you expect for a Courtyard hotel, nice and clean rooms. Friendly service and well located if you need to stay in the Medical area or near the St. Mary's University. They offer complementary breakfast.

Helpful?
Thank GerardoGonzalez
Alliance, Ohio
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything about this place was exceptional, even the price was not to ridiculous. There is only one bad thing I can say about this hotel, there are no vending machines. There is a market in the lobby, open 24hrs. So, if you became thirsty for a soda or bottle of water, and you do not have something in your frig,... More 

Helpful?
Thank Jeb B
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here a Thursday and Friday night with two associates for a training seminar at the nearby dental college. The hotel was easy to find and the staff were universally friendly and helpful. The rooms were clean, comfortable, and cool. The location was in close proximity to the medical center and there were plenty places to eat nearby. I... More 

Helpful?
Thank ftrdds
Houston, Texas
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

Is not close to SeaWorld or Aquatica. Is about a 20 minute drive but was so worth it! I wanted peace and quiet and that's what we got, the rooms were clean and large. Each has a mini fridge and microwave. The hotel staff was nice and The Bistro in he first floor has yummy food and drinks! The lobby... More 

Helpful?
Thank Monica E
McAllen, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 10, 2016 via mobile

Our family recently stayed here because we needed to be close to the hospital and we always prefer Marriott properties, as many members of the family are platinum members. However, this hotel was most unpleasant. We would have checked out and gone somewhere else, but had too much to deal with as my nephew was in very bad shape in... More 

Helpful?
Thank MGWILD
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking time to share your recent experience. We are saddened and embarrassed to hear that it was less than positive. Please know that your comments are appreciated as we work with our team to ensure the service issues and maintenance issues are addressed and fully resolved. Thank you once again for your candid feedback so we may... More 

Tampa, Florida
1 review
1 of 5 stars Reviewed May 26, 2016

1. We arranged a 5 day for business and family get away. We arrived at the hotel to find a room that wasn't as advertised online and the room was dirty. (cigarette butts, food on the floor, eating utensils on the floor from previous occupants.) The hotel offered us new rooms and made the situation acceptable, but only after extensive... More 

Helpful?
Thank Familytbay
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Medical Center with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom and our pool area fell short of your expectations. I would also like apologize for the quality of service provided by our front desk. Rest... More 

Houston, Texas
1 review
1 of 5 stars Reviewed May 24, 2016

We were in town for a family function, and decided to book our room at the courtyard marriot because it is a pretty middle of the line hotel that "usually" has great service. Our stay included a check in on Thursday, and check out on Sunday. When we arrived we waited over 10 minutes (not a single employee was in... More 

Helpful?
Thank mary4919
Management response:

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. One of our key priorities is to provide the highest level of friendly and courteous service. Your feedback regarding the service our team provided caught my attention and I was very sorry to learn that the service provided by our front... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Dr, San Antonio, TX 78229-3217
Location: United States > Texas > San Antonio > Northwest Side
Price Range: $95 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
Number of rooms: 134
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard
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