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Crowne Plaza San Antonio Airport

265 reviews
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Traveler (69)
Room & Suite (43)
Dining (9)
Overview
  • Excellent20%
  • Very good31%
  • Average22%
  • Poor14%
  • Terrible13%
Travelers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (265)Write a Review
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All reviewssingle nightvisiting the san antonio areaolder hotellobby areafree shuttleextra towelsfridge and microwavecoffee makerrubysloopcouchmaiddowntownconferencetx
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1 - 5 of 253 reviews
Reviewed 3 weeks ago

We stayed for one night, preceding a 30+ hour trip back home. The excellent: Definitely the staff! Each and every staff person we interacted with was tops. We had a friend meet us in the lobby and upon arrival she asked for us, but we...More

Thank kdk1965
Response from IHGService, Guest Relations Manager at Crowne Plaza San Antonio AirportResponded 5 days ago

Hello kdk1965, Good to hear back from one of our IHG Rewards Club members. I am very happy that you found our staff commendable. It is always hugely motivating on our end to receive positive feedback from our valued guests like you. I am also...More

Hotel's Favorite
Reviewed September 15, 2017 via mobile

Stayed at the hotel for a conference and first thing I noticed was the great attitude of the staff. They were friendly and genuinely cared that my stay was a great experience. Hotel was quiet and the room was clean. The hotel is a little...More

Thank simgerald
Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded September 16, 2017

Dear Simgerald, Thank you taking the time to write about your stay at the Crowne Plaza San Antonio Airport. I am happy to hear our staff made an great impression on you and that you enjoyed your stay with us. I do hope you come...More

Reviewed 4 weeks ago via mobile

The hotel was very clean and huge. Was ice cold with the a.c. enjoyed the larger tub and extra space on the couches. Very quiet stay even with a basketball tournament going on. Staff was amazing, will definitely stay again.More

Thank tinabolanos21
Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 3 weeks ago

Dear tinabolanos21, Thank you for taking the time to write a review on your stay at the Crowne plaza San Antonio Airport. I am glad to hear you enjoyed your stay and that you found our staff "amazing". We strive to make every guest stay...More

Reviewed December 5, 2017 via mobile

The staff was great our room was clean and quiet. Our maid, Marie was outstanding. They called us by our last name. Thus is our go to motel when in San Antonio. They are remodeling but we never heard any noiseMore

Thank Don B
Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded 3 weeks ago

Dear Don B, Thank you for your review on your recent stay at the Crowne Plaza San Antonio Airport. We strive to make every guest stay as comfortable as possible and I am glad to hear Marie was "outstanding". We hope you come visit us...More

Reviewed November 4, 2017

Frequently, all I need in a hotel is a clean, quiet place near the airport for a single night. If that's what you need, this is the place to go, at least for the next few months. I got the Crown Plaza on Priceline for...More

Thank 407Steve
Response from Joshua H, Front Office Manager at Crowne Plaza San Antonio AirportResponded November 5, 2017

Dear 407Steve, Thank you for taking the time to write about your stay. We are pleased to hear you enjoyed your stay with us and that our staff made all the difference. We are excited to be going under a major renovation and hope you...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
$89 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$89 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (69)
Room & Suite (43)
Dining (9)
Pool & Beach (3)
Hotel & Grounds (56)
Bathroom (5)
Business Center & Event Rooms (3)
Questions & Answers
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October 3, 2016|
AnswerShow all 5 answers
Response from Meagan D | Reviewed this property |
Hi, I did not use the shuttle service. I did see them leaving from the hotel. Ask the front desk. I experienced their staff being exceptional.
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Votes
Room Tips
"Check the bed before accepting the room. Sloping to the middle is a warning sign worth heeding."
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"Quietest rooms are on the back side, away from the interstate."
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"Close to airport"
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"Shuttle to airport does not start until 5am"
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