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Crowne Plaza Airport

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Crowne Plaza Airport
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230 Reviews from our TripAdvisor Community

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Showing 219: English reviews
London
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very Helpful staff Great shuttle driver (Jorge) at the hotel was immensely helpful took us to a lunch place to pick up our takeaway lunch Dinner at the crown plaza was surprisingly great, unexpected tasty food Room small, but suitable

Helpful?
Thank Jimbolalondon
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

My coworkers and I stayed here one night because of a flight issue. I can say the service was good and the tilapia at the restaurant was good as well. However my room although non smoking smelled as if someone had been chain smoking in it. After being exhausted from being up all day and not being able to fly... More 

Helpful?
Thank MsDavisBk
Williamsburg, VA
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were stranded in San Antonio an additional day by weather problems impacting our flights. Were delighted we ended up here. Spacious king room, pretty quiet, especially considering our room faced the major multi-lane road nearby. Refrigerator, microwave, and coffee maker in room. Decent sized bathroom with sufficient counter space, nice desk. *Lots* of electric outlets easily accessible. Very friendly... More 

Helpful?
Thank GaspardRueben
Alamo
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just came back from a 3 night stay at this hotel. The location is great close to North star mall and next to airport. The room was clean but the beds need to be replaced. The ice machines in every floor were not working, we reported it and the hotels response was did you try the 8th floor. When we... More 

Helpful?
Thank Cynthia R
Aledo, TX
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff were very friendly and quick with check-in and check-out. The room was nice, but the gym seemed a little lacking and outdated. However, it was better than nothing, and the restaurant in the hotel is great!! It only took us 10-15 minutes to get downtown and was extremely close to the airport as well. Overall, we were pleased... More 

Helpful?
Thank ShelbyBurney
Thousand Oaks, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel for a conference I was going to attend at Trinity University. I am IHG gold elite member and have never missed a reservation in my life. A month prior to travel the conference was cancelled. The same day the conference was cancelled my wife went into labor and we had a beautiful daughter born. Low and... More 

Helpful?
Thank collegesoccercoach
IHGService, Guest Relations Manager at Crowne Plaza Airport, responded to this review

Dear collegesoccercoach, Thank you for being an IHG Rewards Club Gold member and for leaving us a feedback. Please accept our apologies that our management failed to respond to your email regarding the charge on your reservation. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward... More 

North Richland Hills, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed over the weekend. The hotel needs updating. The windows are dirty. Room was alright. Bed was comfy. Breakfast was cold. Hotel is convenient to freeway and the activities we were attending. I did not hear too much airplane noise.

Helpful?
Thank Marie V
IHGService, Guest Relations Manager at Crowne Plaza Airport, responded to this review

Dear Marie V, Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service and the noise levels. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until you leave... More 

Palm Coast, Florida
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel due to it's proximity to the airport, Having stayed at other nearby hotel in the past- thought I would try this one . Winner hands down ! Great service , great location, clean rooms , all the amenities - Highly recommend this establishment .

Helpful?
Thank camguy01
Royse City, Texas
1 review
5 of 5 stars Reviewed July 19, 2016

What great Service. I called the front desk to let them know I was flying in for a family vacation. I let them know my flight arrival time and when I called for the shuttle it was already outside waiting on us. Great service. The hotel was amazing from the great lobby to the restaurant to the pool area. Our... More 

Helpful?
Thank mark s
Plover, WI
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 28, 2016

The hotle shuttle service was very good. We were dropping off a rental car and they were able to come pick us up at Alamo. The service to the airport the next day was also quick and efficient. The hotel have a very nice lobby and in centrally located. I was less impressed with the room. The door frame entering... More 

Helpful?
Thank ijourneaux
IHGService, Guest Relations Manager at Crowne Plaza Airport, responded to this review

Dear ijourneaux, Thank you for staying with us, and for providing feedback about your experience. We're glad the hotel location, comfortable bed, and staff service worked well for your travel plans. I do want to take this opportunity to apologize for the room cleanliness issue you have encountered. It is certainly not our intent to cause any inconvenience, but to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a video tour of this hotel!Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 

Additional Information about Crowne Plaza Airport

Address: 1111 NE Loop 410, San Antonio, TX 78209-1526 (Formerly Radisson Hotel San Antonio Airport)
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $108 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Airport 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza Hotel Airport
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