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Grand Hyatt San Antonio

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2,483 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Antonio
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Showing 2,413: English reviews
Powder Springs, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 13, 2016

The Grand Hyatt is in an excellent location for walking to downtown attractions and the River Walk. The rooms were very nice, and beds were extremely comfortable. The heat/air system was quiet and maintained the perfect temperature. We had a great view from the 22nd floor, which we enjoyed. The concierge was helpful in giving us suggestions on what to... More 

Helpful?
1 Thank Leanne S
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay! We are happy to hear you were pleased with our location. We hope to see you soon! More 

Bartlett, Illinois
1 review
5 of 5 stars Reviewed January 13, 2016

A beautiful property with extraordinary staff. Our room was clean and comfortable and warranted no complaints. The bar was full of energy and lots of fun. The exercise facility was also top notch! I'd stay again in a heartbeat.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank scott k
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our prime River Walk location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We look forward to your next visit to San Antonio! More 

New York City, New York
Level Contributor
107 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 12, 2016

The Grand Hyatt is convenient to the Riverwalk, attached to the Convention Center and just across the highway from the Alamodome. It is a full-service hotel complete with a bar, Ruth's Chris steakhouse, and all the meeting rooms you could desire. It lives up to its name as a Hyatt. It is a nice place. Parking is tough and expensive,... More 

Helpful?
1 Thank Jim B
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More 

Little Rock, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 12, 2016

Great location, all the amenities that a 'grand' hotel should have. Close to Riverwalk, Alamo, Alamo Dome, and all the downtown attractions. I especially appreciated the courtesy and professionalism of Ms. Bobbi Rose Pena at the check-in desk. She started a super stay out the right way.

Helpful?
Thank Duckhunter66
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed our friendly and helpful staff. We appreciate your feedback and hope to see you again in the future. More 

Murray, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 12, 2016

Over all the stay was fine except being trapped in the elevator on the 18th floor and it starting to bounce trying to move. It will be one of the things that I will remember the rest of my life. Just glad I have a life. It was odd also that my wife and I were trapped on the 18th... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Z6474JDjamesh
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Please accept a sincere apology from our staff. We assure you that is not the norm. Besides the elevator incident, we are very pleased to hear you enjoyed the remainder of your visit. We hope to see you during your next trip to the Alamo City! More 

Lake City, Florida
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 12, 2016

Nice hotel that I stay at every year for the Army All America Bowl. The hotel is very clean and quite nice, and the staff is always incredibly accommodating. The only negative is a lack of food options. There's Ruth's Chris Steakhouse, which is incredibly good but incredibly expensive. I can't afford to eat there six straight days. I'd go... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank rmcl26
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed our friendly staff. We appreciate your feedback concerning the lack of food options and assure you that it is being taken into consideration for future hotel updates. More 

Winston Salem, North Carolina
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 11, 2016

This hotel was okay, but it was insanely overpriced for the service that we received. They took about 4 hours with getting our air mattress to us, after a 12-hour long drive. I was very tired, and the beds were very comfortable, but small. Their breakfast is also very overpriced, and we had to go get something else because of... More 

Helpful?
1 Thank abm0727
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. Please accept a sincere apology from our team in regards to your visit. We would love to make things right and hope that you will give us another opportunity in the future to provide you with the service both you and we expect. More 

Shanghai Region, China
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2016 via mobile

Stayed here for one night with my husband and another couple. we were all very impressed and pleased with our specious rooms. All the staff at the hotel for very friendly and offered excellent service. The hotel location is fantastic for exploring the river walk and the downtown area. Would definitely recommend and look forward to staying here again

Helpful?
Thank jenw86
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to post a review about your stay. We’re glad you were pleased with our location and are delighted to hear that our friendly hotel staff provided you with a positive experience. We hope you’ll come visit us again soon! More 

Los Angeles
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 7, 2016

I was rather disappointed with this hotel. If you are attending a convention, the location is great. Literally steps from the convention center. But, if you are looking for anything else, this isn't your place. The hotel rooms need to be refreshed, particularly the beds. The mattress was old and felt like a concrete slab. And, when I went into... More 

Helpful?
1 Thank SierraToGo
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect. More 

Victoria, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2016

I love staying at this hotel. The atmosphere is great. Club Rojo is the best. I love the location. The hotel staff is truly amazing. If you're considering the stay...do it...you will not regret it. Look forward to my next visit.

Helpful?
Thank Maricela G
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 E Market St, San Antonio, TX 78205-2600
Location: United States > Texas > San Antonio > Downtown
Price Range: $175 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Priceline, Hotwire, Odigeo, Hotels.com, Travelocity and Jetsetter so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#3 Green Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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