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Grand Hyatt San Antonio

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2,563 Reviews from our TripAdvisor Community

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Showing 2,493: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed 1 week for a business convention and I was very disappointed. There was No cold / cool water from the sink, so I burned my face trying to wash it. The water that did come out looked dirty. The outlet by the bed did not work for the alarm clock or phone charge. The mini refrigerator didn't stay... More 

Helpful?
1 Thank Chrissie V
Dover, NH
Level Contributor
266 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed here for a conference. The staff at the front desk were great. Parts of the hotel were starting to look beat up. They need to pay attention to some areas. Loved that it was on the Riverwalk. The pool is outside and was so hot we got in and got right out. Not refreshing at all and the... More 

Helpful?
1 Thank JillA
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We appreciate your comments and suggestions and look forward to seeing you soon! More 

Kansas City, Missouri
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

This was the hotel for the conference I attended (9/17-9/21/2016) with my wife and will be my first and last stay at the Grand Hyatt San Antonio (and maybe any other Hyatt now). I will go across the street to their competitor before I will stay at the Grand Hyatt San Antonio again. Hyatt was well below what was expected.... More 

Helpful?
1 Thank mjc1999
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. Please accept a sincere apology from our team in regards to your visit. We can guarantee you this is not our standard. We hope that you will give us another opportunity in the future to provide you with the service both you and we expect. More 

Myerstown, Pennsylvania
Level Contributor
235 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here while attending a work conference. The hotel is lovely, service was great and they had free wifi in the room. The pillows were on the soft side, but still better than most hotel pillows. The room price is out of my personal budget so it's not a hotel I would have stayed at if I were footing... More 

Helpful?
1 Thank Mosslady53
Allyson S, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ruth's Chris Steak House River Walk
Ruth's Chris Steak House River Walk
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 

Additional Information about Grand Hyatt San Antonio

Address: 600 E Market St, San Antonio, TX 78205-2600
Location: United States > Texas > San Antonio > Downtown
Price Range: $172 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Priceline, Booking.com, TripOnline SA, Hyatt Hotels Corporation, Travelocity, Odigeo and Jetsetter so you can book your Grand Hyatt San Antonio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Hotel Style:
#2 Green Hotel in San Antonio
#14 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
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