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San Antonio

Hilton Garden Inn San Antonio At The Rim

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5730 Rim Pass, San Antonio, TX 78257-9544
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Traveler (26)
Room & Suite (37)
Dining (16)
Certificate of Excellence

About

#65 of 369 hotels in San Antonio
Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy the new Hilton Garden Inn San Antonio at The Rim. Our hotel is conveniently located next to fantastic dining, shopping and entertainment at The Rim and offers easy access to popular attractions including Six Flags Fiesta Texas, La Cantera shopping, and SeaWorld. Each modern guest room includes a refrigerator, microwave, complimentary internet and a desk area. Maintain your workout regimen in our fitness center and/or outdoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Hotel links
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Special Offer:Price Match Guarantee
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474Reviews6Q+A17Room tips
Traveler rating
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  • 26
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Popular mentions
We brought a large group, it was horrible. It started the day before our stay with my bank calling about fraudulent charges from this hotel. They charged my card 11x, then canceled my reservations and never called. I called them and was told we could not stay there and they didn’t take company certified checks. After a long conversation we finally confirmed that Hilton does take company checks. We had no room service while we stayed there. Then check out was a nightmare. They charge each room more than the quote and PO. That was set up a month ago, then charged extra on a room we add for the last night. It’s odd that they are charging extra on all rooms. Wonder if their corp. office knows they are doing that. Staff was terrible, asked for the GM to call the day before when
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Review collected in partnership with Hilton Garden Inn
Response from Curiosity819323, Manager at Hilton Garden Inn San Antonio At The Rim
Responded Dec 30, 2019
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your preauthorization on your credit card for your rooms booked for your group. Our hotel will pre authorize all credit card for each room for one night room and tax before your arrival. Please allow 5 to 7 days for pre authorization to be released depending on your financial intuition. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Sincerely, Ricardo Mata General Manager Hilton Garden Inn The RIM ricardo.mata@hilton.com
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This is our second stay here and we love the location. The Rim and La Cantera are great places to shop! Great restaurant options and The Pallidium was an awesome movie theater. It's on I10 so you can get anywhere in no time.
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Review collected in partnership with Hilton Garden Inn
Great location. Wonderful customer service, nice and friendly. Very nice and clean rooms. We will continue to return to this hotel. They also offer free shuttle to six flags fiesta Texas and other locations.
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Review collected in partnership with Hilton Garden Inn
The facility is a beautiful place with nice size rooms. Located on backside of the Rim shopping area & close to Fiesta TX. Free parking.BUT, toilet flush wakes everyone in the room, cook to order breakfast is 10.99 per person and 3 cars were broken into while there. No security in the parking lot at a busy retail location nor any security at front. With a bar on premises & easy access to the freeway, you would think they would hire security for the peace of mind of those staying.
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From the greet when I got there, to the goodbye on the day I left, everything was superb! Very friendly staff and an amazing breakfast. Bartender also knew how to mix the perfect amount of ingredients to make the most amazing tasting drink. This hotel is in the perfect location as well. The Rim has EVERYTHING you’ll need such as necessity items, family entertainment, night life, or just shopping. La Cantera Mall and Six Flags is literally right across the highway. Will definitely be booking here on my next trip to San Antonio.
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Review collected in partnership with Hilton Garden Inn
PRICE RANGE
$117 - $228 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasSan AntonioNorthwest Side
NUMBER OF ROOMS
137
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Frequently Asked Questions about Hilton Garden Inn San Antonio At The Rim
Which popular attractions are close to Hilton Garden Inn San Antonio At The Rim?
Nearby attractions include iFLY Indoor Skydiving - San Antonio (0.7 miles), Six Flags Fiesta Texas (0.4 miles), and Santikos Palladium IMAX (0.4 miles).
What are some of the property amenities at Hilton Garden Inn San Antonio At The Rim?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn San Antonio At The Rim?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn San Antonio At The Rim?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn San Antonio At The Rim?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn San Antonio At The Rim?
Conveniently located restaurants include Maggiano's Little Italy, Mash'D, and Bob's Steak & Chop House.
Are there opportunities to exercise at Hilton Garden Inn San Antonio At The Rim?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn San Antonio At The Rim have an airport shuttle?
Yes, Hilton Garden Inn San Antonio At The Rim offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn San Antonio At The Rim?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn San Antonio At The Rim offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Hilton Garden Inn San Antonio At The Rim accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.