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Courtyard San Antonio North/Stone Oak at Legacy

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Courtyard San Antonio North\/Stone Oak at Legacy
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Moses lake
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

My room was extremely clean and quiet. I had a king bed as well as a desk and small sitting area with a reading lamp. The bathroom was roomy and the shower had great water pressure. The staff was exceptional and welcoming.

Helpful?
Thank TravelerABCde
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear TravelerABCde, Thank you for your excellent review of our hotel. I appreciate you mentioning that the staff was exceptional and welcoming. I will make sure they are recognized for their efforts. We appreciate you staying with us and look forward to seeing you again in the near future. KIndest Regards, Nathan Storms General Manager More 

San Antonio, Texas
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We are in between homes waiting to close on our new house. I decided this was a good spot, well location is great but service is hit and miss. The overnight person was very friendly and helpful but there day staff is very off putting and not very helpful. We stayed here 4 days and only once did we receive... More 

Helpful?
Thank lupitarain
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear lupitarain, Thank you so much for taking to the time to write a review about our hotel. We appreciate you mentioning the friendliness of our night auditor. We will make sure to address the issues you experienced with the appropriate departments to make sure guests do not experience these issues in the future. Thank you for staying with us... More 

Los Angeles
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed March 21, 2016

I was not looking forward to staying at this location after reading many of the negative reviews. My company scheduled me here, so I had no choice. Needless to say, I was very pleasantly surprised. From the friendly, helpful front desk staff to the renovated room itself, I wasn’t able to find fault with anything. Having the bistro and market... More 

Helpful?
Thank KristiMD
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear KristiMD, Thank you for writing an excellent review of our hotel and for mentioning our newly renovated hotel and friendly and helpful nature of our front desk team. We will make sure they are recognized for their efforts. The Bistro and Market not only offer the conviences we expect but also the quality we hope for. Thank you for... More 

Philadelphia, United States
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 15, 2016

I find the toughest part of traveling is the vast array of attitudes you encounter along the way. I'd like to call out the manager of this location, who must be doing something right, because ALL of the staff was filled with a positive vibe. The desk at check-in was great, even though they were training a new staff member.... More 

Helpful?
Thank Greg O
Nathan S, General Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Greg O, Thank you so much for taking the time to conduct a review of our newly renovated property. We appreciate you mentioning how accommodating the team was. I will make sure they are recognized for their efforts and I am so happy to hear you enjoyed the social environment in the bistro and lobby area. We look forward... More 

Texarkana, Texas
Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed December 30, 2015 via mobile

Comfy beds. Austere contemporary design. Poorly trained staff. Bar is a joke. No amenities. You get nothing but room for steep price. I will not stay in another Marriott property. I was really put off by the "attitude" of the place. Not geared to seniors.

Helpful?
Thank rhcnmc
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

I want to thank you for review and informing us on your unfortunate experience here at the Courtyard Marriott North Stone Oak. Please accept our sincerest apologies that your stay was less than satisfactory. We take any issue brought to by our loyal guest very seriously and we will work to rectify these with each Department Head. Again please accept... More 

Lake Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 19, 2015

Recently renovated rooms which are very nice. However, the advertised amenities and menu choices at the bistro are not available every time we come. The staff is great but we have to call for items that should be provided. An example is shampoo! They leave 2 conditioners and no shampoo. Advertised menu items are unavailable yet are being advertised as... More 

Helpful?
Thank kimmy772015
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

I want to thank you for reviewing our hotel and informing us on the items that we have fallen short on regarding our Bistro Menu and guest room amenities . Please accept our sincerest apologies that your stay was less than satisfactory. We take any issue brought to by our loyal guest very seriously and we will work to rectify... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 9, 2015

This hotel is near my corporate office and I have stayed there about 35 nights in the 2nd half of this year and expect to double that next year. I recommend this hotel wholeheartedly. It is clean, safe and well kept but you expect that. The differentiator to me is absolutely their employees and service level. Their customer service is... More 

Helpful?
Thank Staci S
Daniel M, Manager at Courtyard San Antonio North/Stone Oak at Legacy, responded to this review

Dear Staci S , Thank Your for your wonderful review of our hotel. I have shared your response with the hotel team and they were very pleases to hear how much you enjoy our property. We look forward to seeing you this year as well. More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed December 9, 2015

The BEST customer service, the BEST accommodating staff, and clean, spacious rooms. There was a lot of us, we were in town for family reunion that was hosted there at hotel and Ryan, the Director of Sales and Marketing, went above and beyond to make sure all went well and it did. It was GREAT

Helpful?
Thank Evelyn Henry P
Detroit, Michigan
Level Contributor
126 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed October 28, 2015 via mobile

This was a quick nights stay for business but it was a nice stay. Everything was clean and check out was a breeze. It was very quiet during my Thursday night stay, which was nice. However, it is at least a 20-30 minute drive to downtown, so if you're looking to be close to the action this isn't the spot.... More 

Helpful?
Thank Danielle19828
San Antonio, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 8, 2015 via mobile

Great hotel very convenient location to 1604 / 281 and the Stone Oak area. The rooms are clean and comfortable. The hotel lobby is spacious and very inviting. Free, fast wifi. Pool and fitness area are nice and conveniently located next to elevators. Front desk staff was extremely attentive and very helpful.

Helpful?
Thank Paco P
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard San Antonio North/Stone Oak at Legacy

Address: 1803 E Sonterra Blvd, San Antonio, TX 78258
Location: United States > Texas > San Antonio > Far North Central
Price Range: $120 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio North/Stone Oak at Legacy 3*
Number of rooms: 107
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Also Known As:
San Antonio Courtyard
San Antonio Marriott
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