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TownePlace Suites San Antonio Airport

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197 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Knoxville, Tennessee
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We left the Downtown TownePlace Suites to another one a mile from the airport....beautiful! The rooms are so comfy and the staff has treated us like family-except even checked us in 4 hours early! We're always going to stay at a TownePlace when we travel (if one is available).

Helpful?
Thank Julie M
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. More 

Rockport, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I do enjoy my morning coffee with my breakfast, but when it's bad there's not enough hot sauce to make it better. A buffet style breakfast can be good if you have some kind of meat (Bacon) to go with it but scrambled eggs plain in one pan and scrambled eggs with paper thin ham or substance does not make... More 

Helpful?
Thank jnjbros
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

I really appreciate you taking the time to share your disappointment on your recent stay. Please accept my sincere apologies regarding this issue. We appreciate all feedback and I apologize for the lack of detail in this matter. We will address the issues you experienced and continue to monitor our progress to get us to a level of service excellence... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm always very nervous selecting hotels, but after reading reviews I picked this hotel. The reviews led me in the right direction! Walked in to a clean, beautiful lobby. Well taken care of and in order. It was apparent that they were proud of their location and took care of it. Check in was a breeze. Front desk staff was... More 

Helpful?
Thank mistyann78
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More 

West Chicago
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2016

This is a very nice, clean hotel featuring suites and a great breakfast buffet. It has a nice pool, work out room, and laulndry facilities. The rooms even come with a kitchen. We stayed 5 days and it was perfect for us. M-Th evenings they even offer a buffet spread for their guests.

Helpful?
Thank Bonnie F
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. More 

Louisiana
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 8, 2016

My stay here was great. I used mobile check in and promptly greeted upon my arrival. I do not recall the gentleman's name that greeted and gave me my key however, he was very courteous, and made it a priority to inform me of everything about the hotel I needed to know quickly while still being courteous and thorough. The... More 

Helpful?
Thank Stymie929
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More 

1 review
4 of 5 stars Reviewed July 15, 2016 via mobile

When the reservation messed up my dates, the front desk management stepped up corrected it. I was going to lose my points, James Cantrell stepped up. Great place 12 minutes from the down town San Antonio.

Helpful?
Thank sanp75
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again. More 

San Antonio, Texas
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 1, 2016

Not the best place to stay in San Antonio, but it's pet friendly, near main highways and the airport. Also several restaurants are within walking distance. The rooms are OK and clean with comfortable king size beds available, The AC turns on and off every hour and can make for a disruptive sleep. Free wifi in the rooms is very... More 

Helpful?
Thank DownsizerNettie
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More 

Tyler, Texas
Level Contributor
474 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

Stayed here for Memorial Day weekend and it was great! This hotel exceeded my 3 requirements for a 5 star rating-customer service, clean, and value. From the desk clerk to the breakfast staff, the staff went above and beyond to deliver top notch service. Our room was very clean and the cost of the room didn't break the bank. Our... More 

Helpful?
Thank WildHaireHiking
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More 

Lake Mary, Florida
Level Contributor
222 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

Nice sized room with kitchen. The king sized bed could have been a bit more comfortable. The complimentary breakfast was ok, nothing special. I really liked the location; close to airport, highways, shopping and restaurants. The staff was friendly and helpful. I would stay somewhere else on my next visit in hopes of finding a more comfortable bed.

Helpful?
Thank Geonannie
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More 

2 reviews
5 of 5 stars Reviewed May 20, 2016 via mobile

I was here with a friend during the Easter weekend. The price was reasonable then as it was for this visit. The rooms are clean, comfortable beds, good breakfast and very friendly staff. This was my opinion during the first visit and should I be in this area again, I planned on returning. Yesterday, when in the area, I came... More 

Helpful?
Thank Btrevino
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We always look forward to hearing from return guests. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Retreat to stylish relaxation at the newly renovated TownePlace Suites San Antonio Airport. As one of the premier extended-stay hotels near San Antonio International Airport (SAT), we offer a complimentary shuttle service 24 hours a day, as well as easy access to Randolph AFB, Lackland AFB, Fort Sam Houston, St. Mary's University and UTSA. When it's time to unwind, make yourself at home in our updated spacious suites featuring fully equipped kitchens, living areas, free Wi-Fi, large work spaces, modernly appointed bathrooms and luxurious bedding. In the morning, start your day off satisfied with our complimentary hot breakfast buffet, serving up warm waffles, fresh fruit, cold cereal and more. Stay active and entertained during downtime at our San Antonio airport hotel with our on-site fitness center, or soak up the sun in style by our sparkling outdoor pool. Whether traveling on business or leisure, TownePlace Suites San Antonio Airport will ensure your stay is a success. ... more   less 

Additional Information about TownePlace Suites San Antonio Airport

Address: 214 NE Loop 410, San Antonio, TX 78216-4734
Location: United States > Texas > San Antonio
Price Range: $102 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Airport Hotel San Antonio
San Antonio Towneplace Suites
Hotel Style:
#23 Romantic Hotel in San Antonio
#27 Family Hotel in San Antonio
#44 Business Hotel in San Antonio
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