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TownePlace Suites San Antonio Airport

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201 Reviews from our TripAdvisor Community

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Showing 191: English reviews
LaSalle, Illinois
Reviewed 1 week ago

I was in the hotel for a one night stay. Easy access to airport and they do offer extended parking at an additional charge. J. Cantrell checked us in and gave us plenty of advice . Staff was very friendly and breakfast was filling for a days worth of travelling. Would recommend to anyone.

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Helpful?
Thank narimasu70
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for highly recommending our property. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area.

Lynnwood, Washington
Reviewed 3 weeks ago

I was at this hotel only one night Dec 5, 2016. It was really great so I will definitely book here again in the future. Very spacious, nice rooms and bathroom. Clean, nice sitting area, comfortable beds. Overall a short but great experience. Reasonably priced too. Right close to the airport but I was not bothered by any noise.

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Helpful?
Thank Lisa G
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business.

Parker, United States
Reviewed October 5, 2016 via mobile

very friendly staff and very clean rooms. Watch room location as hotel is very close to 410 fwy. Odd numbered rooms may be on fwy side and might be loud due to road noise. Comp breakfast is satisfactory. 20 min from Lackland AFB, 15 min from downtown, Riverwalk, and Tower of Americas.

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Helpful?
Thank B B
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you and future guests.

Charlottesville, Virginia
Reviewed October 1, 2016

Fairly modern, very friendly service, full-size refrigerators and all the necessities in the kitchenette. I think the people who worked at the hotel were all very friendly and did their best to accommodate our needs. They made the stay pleasant. The on-demand shuttle would take us to the airport or to local restaurants. Overall our room was quiet, but we...

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Helpful?
Thank putnik123
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you...

Knoxville, Tennessee
Reviewed September 16, 2016 via mobile

We left the Downtown TownePlace Suites to another one a mile from the airport....beautiful! The rooms are so comfy and the staff has treated us like family-except even checked us in 4 hours early! We're always going to stay at a TownePlace when we travel (if one is available).

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Helpful?
Thank Julie M
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business.

Rockport, Texas
Reviewed September 13, 2016 via mobile

I do enjoy my morning coffee with my breakfast, but when it's bad there's not enough hot sauce to make it better. A buffet style breakfast can be good if you have some kind of meat (Bacon) to go with it but scrambled eggs plain in one pan and scrambled eggs with paper thin ham or substance does not make...

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Helpful?
Thank jnjbros
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

I really appreciate you taking the time to share your disappointment on your recent stay. Please accept my sincere apologies regarding this issue. We appreciate all feedback and I apologize for the lack of detail in this matter. We will address the issues you experienced and continue to monitor our progress to get us to a level of service excellence...

Dallas, Texas
Reviewed September 5, 2016 via mobile

I'm always very nervous selecting hotels, but after reading reviews I picked this hotel. The reviews led me in the right direction! Walked in to a clean, beautiful lobby. Well taken care of and in order. It was apparent that they were proud of their location and took care of it. Check in was a breeze. Front desk staff was...

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Helpful?
Thank mistyann78
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are...

West Chicago
Reviewed August 12, 2016

This is a very nice, clean hotel featuring suites and a great breakfast buffet. It has a nice pool, work out room, and laulndry facilities. The rooms even come with a kitchen. We stayed 5 days and it was perfect for us. M-Th evenings they even offer a buffet spread for their guests.

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Helpful?
Thank Bonnie F
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business.

Louisiana
Reviewed August 8, 2016

My stay here was great. I used mobile check in and promptly greeted upon my arrival. I do not recall the gentleman's name that greeted and gave me my key however, he was very courteous, and made it a priority to inform me of everything about the hotel I needed to know quickly while still being courteous and thorough. The...

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Helpful?
Thank Stymie929
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future.

Reviewed July 15, 2016 via mobile

When the reservation messed up my dates, the front desk management stepped up corrected it. I was going to lose my points, James Cantrell stepped up. Great place 12 minutes from the down town San Antonio.

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Helpful?
Thank sanp75
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Retreat to stylish relaxation at the newly renovated TownePlace Suites San Antonio Airport. As one of the premier extended-stay hotels near San Antonio International Airport (SAT), we offer a complimentary shuttle service 24 hours a day, as well as easy access to Randolph AFB, Lackland AFB, Fort Sam Houston, St. Mary's University and UTSA. When it's time to unwind, make yourself at home in our updated spacious suites featuring fully equipped kitchens, living areas, free Wi-Fi, large work spaces, modernly appointed bathrooms and luxurious bedding. In the morning, start your day off satisfied with our complimentary hot breakfast buffet, serving up warm waffles, fresh fruit, cold cereal and more. Stay active and entertained during downtime at our San Antonio airport hotel with our on-site fitness center, or soak up the sun in style by our sparkling outdoor pool. Whether traveling on business or leisure, TownePlace Suites San Antonio Airport will ensure your stay is a success. ... more   less 

Additional Information about TownePlace Suites San Antonio Airport

Address: 214 NE Loop 410, San Antonio, TX 78216-4734
Location: United States > Texas > San Antonio
Price Range: $98 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Towneplace Suites San Antonio Airport Hotel San Antonio
San Antonio Towneplace Suites
Hotel Style:
#23 Romantic Hotel in San Antonio
#27 Family Hotel in San Antonio
#44 Business Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites San Antonio Airport staff and other travelers.
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Bury St. Edmunds, United Kingdom
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over a year ago
Sydney, Australia

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Questions? Get answers from TownePlace Suites San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have a pet, ask to be on the first floor as there is only one small elevator for this property.”
 of 5 bubbles DownsizerNettie, Jul 1, 2016 | Read review
“This is a rather busy hotel, so I would suggest a room on the top (3rd) floor to avoid hearing noises from above.”
 of 5 bubbles Dansktex, Dec 27, 2015 | Read review
“Every time I've stayed here the room was perfect”
 of 5 bubbles 734bryans, Dec 16, 2015 | Read review
“high floor”
 of 5 bubbles michaelfJ3226OE, Oct 21, 2015 | Read review
“First floor has quick and easy access to parking lot through a secure side entrance.”
 of 5 bubbles Nanilou2015, Jul 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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