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TownePlace Suites San Antonio Airport

223 reviews
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Traveler (54)
Room & Suite (20)
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Overview
  • Excellent59%
  • Very good29%
  • Average10%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (223)Write a Review
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125
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All reviewssan antonio airportsmall kitchenlight dinnerwaffle makerbiscuits and gravyfree dinnerquarry marketfull size refrigeratortexas shaped wafflesthe shuttle driveryogurtcheck in was a breezeclean hotelconvenient locationgreat stayfront desk staffstayed one night
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1 - 5 of 213 reviews
Reviewed November 28, 2017

The hotel was very clean. The staff was helpful. The breakfast was good. The location is good. Unfortunately, this where the positives end. The walls were paper thin. You could hear everything in the hallways. And you could hear the traffic from the highway from...More

Thank TravelingFool88005
Response from Enrique G, General Manager at TownePlace Suites San Antonio AirportResponded December 1, 2017

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I...More

Reviewed November 12, 2017

Perspective: 600+ night Marriott elite member (stayed in a lot of Marriott affiliates) Arrival experience: Efficient check-in Room (general): Nice sized room that is really an efficiency apartment with a kitchenette and spacious closet. Large desk, couch, and king-sized bed. But the carpets and furniture...More

Thank utfiero
Response from Enrique G, General Manager at TownePlace Suites San Antonio AirportResponded November 13, 2017

Thank you for taking the time to provide feedback, we appreciate both the positive and negative reviews. Guest feedback is one of our key resources to improving guest satisfaction. You can be assured that this will be posted on the employee bulletin board for all...More

Reviewed November 7, 2017

Pros: Breakfast was excellent! Good coffee and creamer. Cold water available all day. Hotel staff was friendly and helpful. Plenty of parking. Pool area and common areas are clean and updated. WiFi worked well. Cons: Our room and bathroom were rather small. Pictures make it...More

Thank Lily_girl02
Response from Enrique G, General Manager at TownePlace Suites San Antonio AirportResponded November 8, 2017

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up...More

Reviewed October 8, 2017 via mobile

Clean, spacious rooms, modern decor, good breakfast options, pleasant and helpful staff. Quickly fixed a non functioning bathroom fan. Free Wi-Fi. ATM in lobby. Beautiful landscape including pond with fountain, swimming pool. Would definitely return.More

Thank Deborah M
Response from Enrique G, General Manager at TownePlace Suites San Antonio AirportResponded October 10, 2017

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests....More

Reviewed September 2, 2017

I pretty much stay at Marriott properties when I travel. The entrance we well kept and the lobby has a comfortable feel to it. Even though this property is close to the airport, you can't tell once you're inside. The rooms have your standard kitchenette...More

Thank Jungster42
Response from Enrique G, General Manager at TownePlace Suites San Antonio AirportResponded September 27, 2017

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Shuttle Bus Service
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$88 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in San Antonio
#25 Family Hotel in San Antonio
#44 Business Hotel in San Antonio
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$88 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in San Antonio
#25 Family Hotel in San Antonio
#44 Business Hotel in San Antonio
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (54)
Room & Suite (20)
Dining (7)
Pool & Beach (3)
Hotel & Grounds (40)
Bathroom (6)
Business Center & Event Rooms (2)
Questions & Answers
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Annette H
November 14, 2016|
Answer
Response from Stymie929 | Reviewed this property |
Depending on time of day and traffic, about 15-30 minutes.
1
Vote
Jacob L
March 2, 2016|
AnswerShow all 2 answers
Response from Mike O | Reviewed this property |
Breakfast is served 6-9am weekdays. 7-10am weekends.
0
Votes
Room Tips
"ask for a room facing away from Loop 410"
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"Chose a room away from major highway"
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"Some rooms have a nice kitchenette"
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"No bad rooms - all are far enough away from traffic to be quiet."
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