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Residence Inn San Antonio North/Stone Oak

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1115 North 1604 East, San Antonio, TX 78258
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Residence Inn San Antonio North\/Stone Oak
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90 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Vancouver, Washington
Level Contributor
305 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Decided to stay here for a few days while in town visiting a friend. Front desk staff was great - when our plans changed, they had no problem with changing the length of stay. When they saw a potential problem with hot water during a maintenance day, they informed all of their customers well in advance - great customer service!... More 

Helpful?
Thank oldranger81
Level Contributor
3 reviews
2 of 5 stars Reviewed February 14, 2016 via mobile

My family and I stayed at this hotel for two nights. The room was nice and clean. No complaints with the room. The desk staff was friendly and helpful during our stay. No complaints with the staff during our stay. A couple hours after we left the hotel to head home, I realized I left a special pair of earrings... More 

Helpful?
Thank Amanda C
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

I understand the frustration you must be going through and I am very sorry I was not available at the time to talk to you directly. I am also sorry you were left with the impression we do not care. We are very committed to the safety and security of every guest that stays with us, and that includes their... More 

Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 13, 2015

We stayed Thanksgiving weekend. From the very start, every employee we contacted acted professionally. They all seemed eager to address any needs we had. Check in was quick and painless. Room was quiet, even though the hotel was full. There was no road noise. I have stayed in hotels in Austin and San Antonio where traffic noise was apparent all... More 

Helpful?
Thank Bill P
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

Thanks so much for your review of our hotel. We work hard to make sure that each guest has the Marriott experience. We are glad to hear that we succeeded with you. I will be passing your comment on to our team, including our breakfast host. Thanks so much for your feedback! We hope to see you again the next... More 

Austin, Texas
Level Contributor
326 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed November 1, 2015

This was one of our best stays at this Residence Inn and we have stayed before. We stayed over the Halloween weekend and despite severe storms at our home town, they gladly worked with us on changing dates and check in time. Room was spotless! COSTCO is nearby and so is a deli if you want to grab something there.... More 

Helpful?
Thank La E
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

We are so glad that you enjoyed your stay here with us. We hope to see you again the next time you are in the San Antonio area. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

In the breakfast area are the words "May all who enters guests leave as friends." That is exactly what happened during our stay at the Marriott. I cannot say enough about good thing about the staff :)

Helpful?
Thank Jennifer K
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

Thank you for your comments! We work very hard to make each guest feel like family while they are here. I am excited to know that we were successful with you! I will be sharing your comments with the team! More 

Houston, Texas
Level Contributor
343 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed October 9, 2015

Overall this was a nice hotel in many ways, it seems fairly new and the staff was very friendly. We were in San Antonio for some meetings at Tesoro's corporate office which is very close by. The River Walk is roughly 22 miles south but the highways make it a quick drive as long as you factor in rush hour... More 

Helpful?
Thank Chris S
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

Thanks for reviewing our hotel. We take all feedback seriously. We will be addressing your comments concerning the issues that you encountered while you were here. We want to make every guest experience exceptional. I hope that you will give us another opportunity to wow you the next time you are in town! More 

Cleveland, OH
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 30, 2015

I stayed in this Residence Inn five years ago when my niece was married. I found the Residence Inn was an excellent place to stay then. When I checked in for the second time five years later, I found while the Residence Inn was updated, the service and the courteous staff was the same as before. I like the Residence... More 

Helpful?
Thank LocalHistorian
Victoria, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 26, 2015

My brother and I stayed here for a weekend and the it was very much a pleasant stay. Room was clean and comfortable.The kitchen area was stocked with plates, pans, and utensils. The front desk people were very welcoming and accommodating. We needed some sheets for the pull out bed and front desk person was quick to give us some.... More 

Helpful?
Thank Andy M
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

We are so glad that you enjoyed your stay with us. We look forward to serving you again the next time you are in San Antonio! More 

Dripping Springs, Texas
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 9, 2015

Great two bdr suite, 4 th floor! Quiet room and comfortable! Kitchen big with all you need. All the staff were very friendly and accommodating. Wish they had better coffee, though. Good location to freeway and other eateries.

Helpful?
1 Thank KeeKeePMR
San Angelo, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 5, 2015

Our stay was very enjoyable! The 1 bedroom suite was perfect for my family of 5. The staff was warm & welcoming! The location was right by everything that we wanted. All in all great stay! Breakfast was ok.

Helpful?
Thank Jasmine P
Nanci J, General Manager at Residence Inn San Antonio North/Stone Oak, responded to this review

We are glad that you enjoyed your stay! We hope to see you again the next time you are in San Antonio! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Residence Inn San Antonio North/Stone Oak

Address: 1115 North 1604 East, San Antonio, TX 78258
Location: United States > Texas > San Antonio > Stone Oak
Price Range: $160 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio North/Stone Oak 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Residence Inn San Antonio North-Stone Oak Hotel San Antonio
San Antonio Residence Inn
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