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Hotel Contessa - Suites on the Riverwalk

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306 W Market St, San Antonio, TX 78205-2953
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1056)
360
Panoramas (15)
Room & Suite (409)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Contessa - Suites on the Riverwalk
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 380 hotels in San Antonio
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level

See why so many travelers make Hotel Contessa their hotel of choice when visiting San Antonio. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.

Nearby landmarks such as St Joseph Catholic Church (0.2 mi) and Alamo Plaza (0.2 mi) make Hotel Contessa a great place to stay when visiting San Antonio.

Rooms at Hotel Contessa provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi.

In addition, while staying at Hotel Contessa guests have access to room service, a concierge, and a rooftop terrace. You can also enjoy a pool and a lounge.

While you’re here, be sure to check out some of the steakhouses, including Saltgrass Steak House, Bohanan's Prime Steak and Seafood, and Fogo de Chão Brazilian Steakhouse, all of which are a short distance from Hotel Contessa.

If you’re looking for things to do, you can check out The Alamo (0.3 mi), San Antonio Market Square (0.5 mi), or Tower of the Americas (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.

At Hotel Contessa, your comfort and satisfaction come first, and they look forward to welcoming you to San Antonio.

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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
River View
Languages Spoken
English
3944Reviews49Q+A100Room tips
Traveler rating
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Popular mentions
Don and Rocky T wrote a review May 12
6 contributions
+1
The hotel is old which is ok, but not maintained well. Tub caulking has mold in it and the tub resurfacing is peeling. Both of these are easy fixes and the replacing of caulking should be a regular maintenance item. Fellow traveler had same issue. Refrigerator in room froze everything.
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Date of stay: May 2021Trip type: Traveled with friends
Room Tip: Make sure you verify food service offerings. Many do not offer complete amenities. drill down on...
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Response from David Bodette, General Manager at Hotel Contessa - Suites on the Riverwalk
Responded 4 days ago
Don and Rocky T, We are addressing your issues and currently underway in refreshing all areas of our lovely property. We currently are building a fresh new concept for our signature restaurant AMBLER - Texas Kitchen + Cocktails. Furthermore we are reopening our Spa with a fresh team and feel to tend to our travelers pampering needs. We will never renovate our marvelous associates, they are already the finest in San Antonio. But we are not stopping there, you will see other bright and wonderful surprises on the short horizon to make our Contessa ready for the post COVID future. We hope you will reach out to me and allow me to personally apologize and invite you back. you may reach me at dbodette@thehotelcontessa.com. Thank you again for your feedback and I look forward to speaking with you. Cheers, David
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ThreeGirls520 wrote a review Apr 2021
United States367 contributions60 helpful votes
I was expecting a more luxurious hotel but what I found was a place with dark rooms, dark hallways, and a dark lobby. Yes, there are renovations going on which should finish in June but that doesn’t have anything to do with the ambiance of the place. It’s located on a quieter part of the Riverwalk but still within walking distance of everything. Plan on going elsewhere for breakfast unless you’re OK with grab and go. No vending machines on property and the bar/quick bites closed an hour earlier than the posted 11pm closing time. The rooms are spacious and the beds were very comfortable. A lot of room for families which is a bonus. Staff observed following COVID protocols. Definitely felt safe staying there.
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Date of stay: April 2021Trip type: Traveled with family
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Response from David Bodette, General Manager at Hotel Contessa - Suites on the Riverwalk
Responded 4 weeks ago
Dear ThreeGirls520, We are listening and very much appreciate your feedback. You will be glad to know we are lightening the look and feel of the property as part of an ongoing upgrading. The largest part being, our new AMBLER Texas Kitchen + Cocktails, it will be bold, welcoming and exude a sense of casual contemporary ease. We are opening our SPA shortly, to further enhance your visit and continue to create a true destination hotel in the heart of the city. We have other internal and external surprises awaiting our guests as we continue to retool and put in place the future of the Contessa. We never want to be stuffy luxury, but rather a haven from all that is crazy about the world. We are on a quieter more serene stretch of the river and we love it that way. We seek to renew you or as Heraclitus summed it up better, "No one ever steps in the same river twice, for it's not the same river and they are not the same person." We hope you will come and return to us for our opening of AMBLER in June and see us in a different light, indulge in the pampering of our SPA and finally end your day in our comfortable and spacious rooms to share the memories of your day and trip with friends and family. Please know I would love to speak with you personally and apologize and make good for the experience you expected. I am available at dbodette@thehotelcontessa.com. Until then, I apologize for not providing you with an experience more reflective of Hotel Contessa and hope we will have the opportunity to restore your faith in us. I look forward to speaking with you. Cheers, David
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Ron L wrote a review Mar 2021
Pleasant Grove, Utah95 contributions39 helpful votes
We booked this hotel after reading different reviews on Tripadvisor. We should have listened to the the average or less reviews. First we arrived at 7:00 p.m. and was told our room wasn't ready. Then they said they would call us when it was, didn't. After 2 hours which means it was 9:00 pm we went back and was told our room was ready. We were surprised as we entered the room to find it very nice and thought well ok they were having spring break and were busy. In the morning we saw that the room hadn't been dusted in who knows how long, all the dressers were very dusty. When we checked in we were told that house keeping isn't done for guests not staying less than a week, we were staying 7 nights. We had to make arrangements ofter 3 days for our room to be cleaned and garbage to be taken. We hoped the dust would be cleaned at this time. When we return the day they cleaned most things were good but the dust was still on all the dressers. On our first day we went to the lower lever on the Riverwalk and used the restrooms. Wow, very dirty and no paper towels. couple of days later we used these restrooms again and they were still not clean and no paper towels etc. Again we checked and the restrooms had been locked and unable to use. The restaurant was closed due to remodeling. The valet parking was so busy that you had to wait quite a while to get your car. Don't think I would go back to Hotel Contessa if I were to return to San Antonio.
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Date of stay: March 2021
2 Helpful votes
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Response from David Bodette, General Manager at Hotel Contessa - Suites on the Riverwalk
Responded Mar 29, 2021
Dear RonL663, We are so very sad to hear about your stay. It is not a Contessa experience. While COVID has changed how we operate, the staff and their desire to please and make for an excellent stay hasn't. I would love to speak with you at your earliest convenience, I can be reached at dbodette@thehotelcontessa.com Thank you for your review and looking forward to speaking and improving your outlook of the Contessa. Cheers, David
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Yoli B wrote a review Mar 2021
1 contribution2 helpful votes
Unbelievable how much this facility is lacking any luxury. There’s no restaurant, the bar service is a fold up table on the second floor, and there’s not any sort of spa/salon facilities. Valet was expensive and for $275 a night for a King suite is a joke. The toilet was clogged, the pipes shook in my room when my upstairs neighbors showered or used the toilet, the bed is hard, and the walls are paper thin. I literally could hear my upstairs neighbors fighting with the front desk on their phone because they were only given one towel. I should not be able to hear my neighbors conversation at 11 pm at night. It’s not like the neighbors were screaming... the walls were just that thin. When I checked out with valet the people in front of me were brought their brand new SUV with the entire front bumper missing. Valet told them someone hit their car overnight and they were not liable. What a nightmare facility.
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Date of stay: March 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from David Bodette, General Manager at Hotel Contessa - Suites on the Riverwalk
Responded Mar 29, 2021
Dear YolisBliss, We apologize for the experience you had during your stay. I would love to discuss it with you further in hopes of resolving it to your satisfaction. I can be reached via my email at dbodette@thehotelcontessa.com Again we are sorry for the outcome of your stay and look forward to welcoming you back once our restaurant is open and the hotel exceeding your expectations. Cheers, David
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A and R McCune wrote a review Mar 2021
8 contributions
+1
My husband and I had moved from another hotel on the Riverwalk in San Antonio to this one and couldn’t have been happier about our choice. Vincent was so kind and accommodating and showed us around the hotel and gave us some room options. The rooms were spacious and the view was beautiful. The hotel backed onto the Riverwalk so we were able to walk down to our favorite restaurants in a matter of minutes. The pool was absolutely gorgeous. Very clean and relaxing. We truly couldn’t have been happier with our stay. The price was right and the hotel was fantastic. We had great interactions with all of the staff. Everyone was so friendly. This will be our go to spot from now on when we visit San Antonio.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from David Bodette, General Manager at Hotel Contessa - Suites on the Riverwalk
Responded Mar 24, 2021
Dear lovingouradentures, Thank you for your spirited advocacy of our lovely property. We are so glad you came over to give us a try. We hope you will join us for your next trip to SA. We have Fiesta coming in June, exactly at the time we will have our grand reopening of AMBLER, our newest restaurant concept, right on the banks of the Riverwalk. We wish you safe travels home and will look for you on your return to the heart of SA. Cheers, David
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PRICE RANGE
$163 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
contessa hotel san antonio, hotel contessa, contessa san antonio
LOCATION
United StatesTexasSan AntonioDowntown
NUMBER OF ROOMS
265
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Frequently Asked Questions about Hotel Contessa - Suites on the Riverwalk
Which popular attractions are close to Hotel Contessa - Suites on the Riverwalk?
Nearby attractions include San Antonio River Walk (0.1 miles), The Alamo (0.3 miles), and The Magicians Agency Theatre (0.2 miles).
What are some of the property amenities at Hotel Contessa - Suites on the Riverwalk?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Contessa - Suites on the Riverwalk?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Contessa - Suites on the Riverwalk?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Contessa - Suites on the Riverwalk?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Contessa - Suites on the Riverwalk?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at Hotel Contessa - Suites on the Riverwalk?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hotel Contessa - Suites on the Riverwalk located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are any cleaning services offered at Hotel Contessa - Suites on the Riverwalk?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Contessa - Suites on the Riverwalk?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Contessa - Suites on the Riverwalk offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.