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Hotel Contessa

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Hotel Contessa
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2,759 Reviews from our TripAdvisor Community

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Showing 2,726: English reviews
Winter Park, Florida
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel Contessa was perfect. The entire staff was very welcoming, professional, kind, helpful and personable. Our valets Stephen and Hector was fantastic. Our room was awesome. We loved the separate living area to hang out with our family. The bed was so comfortable and the view was lovely of the river. The hotel is on the quiet side of the... More 

Helpful?
Thank Michele B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We thoroughly enjoyed our trip to San Antonio and the Riverwalk for our recent anniversary. This was our third time to stay at the hotel Contessa. The service we were received was wonderful. We received a complimentary upgrade. The staff is friendly, efficient and professional. The bell staff, valet and house keeping go out of their way to make you... More 

Helpful?
1 Thank Abrook1
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Abrook1, We sincerely appreciate you staying at Hotel Contessa when you visit San Antonio. We are also honored you chose our hotel for your anniversary and I’m so glad you had an exceptional stay. I will share your kind words with our staff and I’d like to personally invite you back again. Please contact me at tmathews@thehotelcontessa.com prior to... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is my second time staying in this hotel and though I wanted to try another hotel, I found a great price and knew I wouldn't be disappointed. Check in was smooth and they put me on the 5th floor across from the elevator. Though I initially worried it might be too noisy, I wasn't bothered by any of the... More 

Helpful?
Thank sandyb39
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good morning sandyb39, Thank you for continuing to stay at Hotel Contessa. We sincerely appreciate your compliments to the hotel and spacious suites. I will discuss your comments to add complimentary water to the lobby area with our team. Thank you for the suggestion and we hope to see you again. Troy Mathews General Manager More 

North Carolina
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is an upscale hotel on the far end of the river walk. It is not close to the attractions but that can be a great thing if you are looking for a quieter atmosphere. The valet parking can be a bit chaotic but if you follow directions and call the front desk in advance you won't wait long. The... More 

Helpful?
Thank 4SeasonWanderer
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello SpringMel, Thank you for providing feedback of your recent stay at Hotel Contessa. I'm pleased to read you enjoyed our spacious suites (although we do not offer balconies) and our location on the quieter side of the Riverwalk. We hope you will continue to choose to stay at our hotel when you visit San Antonio. Thank you again, Troy... More 

Westminster, Colorado, Usa
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first trip for myself and my wife to the Riverwalk in San Antonio. We arrived on Wednesday, September 14th for a stay until Saturday, September 17th. We chose this hotel because of it's reviews and proximity to the Riverwalk. We were met by the Valet staff at the front of the hotel upon our arrival. They were... More 

Helpful?
Thank Archuleta D
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good Morning Archuleta D, We sincerely appreciate your detailed review of Hotel Contessa and your high praise of the hotel. I'm so pleased you enjoyed your long weekend in San Antonio and the hotel amenities we have to offer. I do apologize for the noise issues and we are working to correct them now. I would like to personally invite... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We really enjoyed our stay at the Hotel Contessa. The staff of the hotel was polite, very nice and friendly. The rooms are beautiful and very large. We had a lovely view of the city and river from our room. The hotel is beautifully decorated and looks new. The pool area is really nice with incredible views and the workout... More 

Helpful?
Thank Patty L
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good morning Patty L, We sincerely appreciate your overwhelming positive review of Hotel Contessa! We strive to provide first-class service in every area of the hotel and I’m thrilled our staff made your stay extraordinary. We hope you will continue to come and stay with us when you are in San Antonio. Thank you again! Troy Mathews General Manager More 

Brisbane, Australia
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at Hotel Contessa for one night on an 8 week road trip around the USA. It was a lovely hotel and the staff kindly upgraded us to a river view suite with some bubbly, as it was our honeymoon. We enjoyed pizza and beer in the hotel restaurant out on the Riverwalk, which was in our opinion, the... More 

Helpful?
Thank Leanne S
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Leanne S, Congratulations on your 8 week road trip! Wow, that sounds like an incredible adventure and we are so happy you chose to stay at Hotel Contessa. I’m pleased you enjoyed our fabulous location in the quieter part of the Riverwalk. If you can head back this way, please email me at tmathews@thehotelcontessa.com before your return visit. Safe... More 

Greensboro, Georgia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In the hotel for a business conference. Rooms are large suites and unusually quiet. I had a room across from the elevator and was concerned about potential noise, but I never heard it. Breakfast buffet was reasonable, the bar was great just closed too early. The hotel is right in the River Walk so you had access to all it... More 

Helpful?
Thank CCATim
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Good morning CCATim, Thank you very much for sharing feedback on your stay at Hotel Contessa. We sincerely appreciate the compliments to our spacious suites, great food and location directly on the Riverwalk. Our team reads all guest comments so we may better improve our service and experience. We hope you will continue to come back to the hotel when... More 

Minneapolis, Minnesota
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have very mixed reviews about this hotel. I guess it depends on exactly what you are looking for. I was looking for quiet and peaceful - for that, it did not live up to its “luxury” title. Pros: - great location: it’s on the Riverwalk and you can walk to all the main touristy sites downtown, but it’s located... More 

Helpful?
Thank Pijeta10
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Pijeta10, Thank you for taking the time to post a detailed review. I sincerely apologize for the issues you experienced during your stay. All of our team has the same goal in mind which is to provide absolutely perfect guest service, and it seems as if we fell short during your visit. We do have a detailed log that... More 

El Paso, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A coworker and I stayed here for a night on business. We both really appreciated how spacious the rooms were. Plenty of space to get work done and then some. It was convenient to be downtown on the riverwalk for our conference the next day. The bar downstairs was full and very friendly, even on a Wednesday night. Rooms and... More 

Helpful?
Thank Victoria P
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Hello Victoria P, Thank you so much for taking the time to post a review about your stay at Hotel Contessa. I’m so glad you and your coworker had a chance to spend a few days in the hotel and downtown San Antonio. We certainly hope you will come back again for a little R&R and fun! See you soon,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Las Ramblas
Las Ramblas
Cuisines: Spanish, Latin
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Contessa

Address: 306 W Market St, San Antonio, TX 78205-2953
Location: United States > Texas > San Antonio
Price Range: $188 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio
Hotel Style:
#2 Business Hotel in San Antonio
#4 Green Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#6 Spa Hotel in San Antonio
#7 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
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