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212 W. Crockett, San Antonio, TX 78205-2520
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (490)
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Panoramas (20)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mokara Hotel and Spa
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 374 hotels in San Antonio
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one.
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Room & Suite (422)422
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Rooftop terrace
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Boutique
Languages Spoken
English
1,856Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
ebp6 wrote a review Oct 24
35 contributions7 helpful votes
The Spa at Mokara is very clean and relaxing. Everyone was friendly and helpful. I don't get an opportunity to pamper myself very often so I have high expectations. The services were excellent and I hope to be able to come back again.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Olivia Gonzalez, Marketing at Mokara Hotel and Spa
Responded 5 days ago
Thank you for your feedback and review. We are pleased to hear that you enjoyed your spa day at Mokara Spa. We hope to welcome you back sooner rather than later for another relaxing spa getaway.
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drdave wrote a review Sep 2020
Beaumont, Texas35 contributions8 helpful votes
Hotel's Favorite
My wife and I evacuated to San Antonio from our hometown because of Hurricane Laura. I wanted to find a highly rated smaller hotel for our time away from home. TripAdvisor guided me to Mokara. It was awesome! Staff was superbly trained and worked to make our stay peaceful and comforting. Room was beautiful and quiet with a view of the San Antonio Riverwalk. Restaurant onsite was very good and reasonable. Bed was conducive to a good night’s sleep. Shower was one of the best in any hotel I’ve ever stayed. We survived the hurricane in a fantastic hotel around wonderful people. Love this hotel.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Bryan D, Director of Sales at Mokara Hotel and Spa
Responded Sep 3, 2020
We are so sorry that you were displaced to San Antonio during Hurricane Laura. We are so glad you arrived home safe. Thank you for sharing your wonderful comments. Our location and staff are definitely highlights of our hotel that we are very proud of. We are fortunate to have a property in the heart of San Antonio’s River Walk that brings our guests just a few steps away from must-see attractions. We appreciate your kind comments regarding our associates. We enjoy taking great care of our customers and we hope to welcome you back again soon! Hopefully, under circumstances of your own choosing.
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lizavinTX wrote a review Oct 18
New Braunfels, Texas115 contributions62 helpful votes
+1
Beautiful hotel. I loved the size of it and it’s location right on the river. The front doors are on the street on the river but there’s also river access by using their bottom floor. Loved the room too. They did a good job with decorating our room for our celebration and staff were sweet to us. We tried the spa, Ostra, and the bar at the pool that just reopened. The bed was VERY comfortable and we loved the pillows. All furniture is very nice as well. It’s furnished and decorate with wonderful taste. I especially loved the bathroom with the jacuzzi tub and roomy shower. Large bathrooms with the best toiletries! Loved the scents of all of them. The pool is neat because it’s a rooftop but it’s tiny. There were guests lying on a towel on the ground bc there’s not enough furniture out there. There’s a hot tub also. The bar service at the pool was bad. It was one person who was very behind and before guests came up and o let one person was ordering drinks, the staff member would drop off the drink and not ask anyone if we would like to order. We had to go order it ourselves. The margarita was $14 (see photo). The spa was fantastic. I had Mary and she was very sweet and did a great job! I had the rain massage. WOW! I’d love to return for that. Ostra- so disappointed in breakfast. The migas were bad. The beans tasted canned and the tortilla tasted like it was off a prepackaged bag on grocery store shelf. My waffle was good but the bacon wasn’t crispy and that was about $16 for a waffle and bacon. We were glad we didn’t eat dinner there bc it would have cost a lot more money. Coffee wasn’t delivered to our room as advertised on the website bc they had just reopened. I did call to ask about it and they ran some up to us since I asked (no newspaper as seen in other reviews) so that was nice. We had a balcony but the view was of a building getting remodeled but still neat to have a balcony. We didn’t use it.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Olivia Gonzalez, Marketing at Mokara Hotel and Spa
Responded 1 week ago
Please accept our sincere apologies for your visit being less than exceptional. Our aim is to always provide a memorable and 5-star experience that leaves you excited to return. We clearly fell short with this visit, and for that we are disappointed. Please know we will take your feedback to heart and make the necessary adjustments to improve.
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7274Pillars wrote a review Oct 18
Columbia, South Carolina76 contributions33 helpful votes
This hotel is reportedly the best San Antonio has to offer. In conjunction with them making the effort to help make special occasions memorable, we decided to make a 3-night reservation. Room 371, 10/15-10/18. The price was such that we had great expectations. It has the feel of a boutique hotel. The lobby is inviting, but I honestly expected a nice floral display at this price point. This wasn’t the case. As it was, tasteful but fairly straightforward and simple. They took note of our anniversary being the reason for the visit when we made the reservation. At check-in, the clerk mentioned it without our commenting. I assumed everything was set for a nice surprise in the room which I had arranged. Nope. No champagne, no flowers, no strawberries, just a bit ol’ nothing. I thought maybe it would occur the next day. By then, the reality was setting in. This was an ordinary hotel masquerading as something more. A tip for the front desk staff, the manager, whomever. Later in life, or sooner for that matter, when you feel tempted to sound off in a self-righteous manner about people’s lack of standards or how nobody does the little bit extra or pays attention to detail, don’t. Just don’t. Other than say ‘hello’ as we passed through your lobby, you had little else to do other than collect your overpriced payment. Housekeeping did everything else. We try to be people that don’t run the staff ragged or impose with high maintenance requests ad nauseum. The anniversary was the only thing, and a bit unusual for us. In our lives, we try to give extra EVERYDAY. You had one little thing to do to make for a memory, and you couldn’t even do that. Pathetic. When we tactfully pointed out this omission at check-out, the well-meaning clerk mentioned that we might call back and see if a bit couldn’t be taken off the bill. Ugh. Missing the point and adding insult to injury. We were trying to have a special occasion, not save a few bucks. Why I feel compelled to finish this, I don’t know. It isn’t deserved. Anyhoo. COVID was conveniently used as an excuse to avoid stocking the mini-bar. Every other surface in the hotel can be touched and add risk as well, but I digress. One less obligation to carry out, I get it. The ‘heated rooftop pool’ was frigid even though the temperature outside was not. Vaguely lukewarm small jets did nothing to warm the pool. The pool is small but we knew that beforehand. The hot tub WAS hot and could fit several couples. The cushions on the chaise lounges were tattered and in the toughest of shape. Not just one, but each that we saw. Again, for prices paid at this hotel, there is no excuse for such tawdry appointments. Discount hotels do better in this regard. The rooftop bar closed early, so not much chance for a sunset cocktail. If anybody is paying attention, that’s the stuff of which memories are sometimes made. Which could, you know, bring people back as repeat customers. Even if it’s just a service element, spend the few bucks to keep a bartender in place a few more hours. Before long, it’ll easily pay for itself and be a classy gathering spot. The guest room has nice tall ceilings. The door closes slowly, which gives one time if entering or leaving with bags. The furniture is above average in general, but a repaired marble counter in the bathroom comes off as cheap. The balcony view was decent, with just a bit of construction in view down the street. The entire city seems to be under construction at the moment. The balcony furniture was tricky-tack. I pulled out the ironing board. On the upside, it didn’t look like someone ate pizza off of it. The iron was poor. Rowenta brand, anyone? They aren’t too pricy, last forever, and iron like a champ in one pass! You’re welcome. Another glaring shortcoming was the starch spray can in the closet. Any attempt to use it just resulted in fizzing and a dribbling of liquid. Why bother? The shower pressure was a highlight. If every facet of the trip lived up to this, you’d have to pry us out of our room. The fan has adjustable settings. A sizable desk is a nice touch. The hotel restaurant, Ostra, was a giant letdown. Details can be found in a separate review. Suffice it say, Ostra was Ostra-cized in the review as well. If you get the get the ‘key thing’ right, the little things don’t seem to matter or get noticed as much when they are somewhat less than perfect. Screw that up and, well, it just seems to be a trend. For the price and what came of it, I would never entertain coming back. We had one simple request for a special occasion, one not unusual for the hotel, and it couldn’t have been ignored in grander fashion. Oh, if the one bubble seems extra harsh, I had every intention to maybe add one or two more but, like Mokara, shucks!, I just forgot or just didn’t feel like doing it.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from John Wallace, General Manager at Mokara Hotel and Spa
Responded 1 week ago
Thank you for the candid feedback, and again my apologies for the less than exceptional experience. We will certainly strive to improve every aspect of our hotel and restaurant to always exceed expectations.
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volcanogirl wrote a review Oct 18
Texas12,534 contributions274 helpful votes
+1
We loved our stay at the Mokara. This was our second time staying at this charming little boutique hotel. For this trip, we splurged on a balcony room since we were celebrating a special occasion; we had a beautiful view of the river. Our room was luxurious and very comfortable with a king-sized bed, nice linens, a flatscreen television, and one of the largest hotel bathrooms I've ever seen - a deep jetted bathtub and separate glass shower, nice bath products. Check-in was easy. The lobby is pretty with dark, rich woods, leather couches, and a fireplace. Very warm, friendly, courteous service with lots of safety measures in place - plexiglass, staff wearing masks, and even the t.v. remote was sterilized and sealed in a bag for safety. The river is just steps away and full of great restaurants where you can dine outside. We enjoyed watching the boats go by from our balcony. The hotel also has its own restaurant on site, as well as a spa; room service was not operating when we were there. The only drawback that we noticed is the high price of parking typical of most downtown hotels, so we just parked in a nearby parking garage for about 1/4 the price. Checkout was smooth, and they even offered us chilled bottled water for the road. We love all the attention to detail and courteous service that the Mokara provides and would highly recommend this hotel if you want to enjoy a relaxing weekend getaway.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Splurge on a balcony room if it's in your budget, nice view of the river below.
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Response from Olivia Gonzalez, Marketing at Mokara Hotel and Spa
Responded 1 week ago
Thank you very much for this detailed feedback about your stay. We are pleased that you enjoyed your stay with us. We hope you will stay with us again soon.
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PRICE RANGE
$259 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mokara hotel san antonio, watermark hotel san antonio
LOCATION
United StatesTexasSan Antonio
NUMBER OF ROOMS
99
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Frequently Asked Questions about Mokara Hotel and Spa
Which popular attractions are close to Mokara Hotel and Spa?
Nearby attractions include San Antonio River Walk (0.1 miles), The Alamo (0.3 miles), and The Magicians Agency Theatre (0.2 miles).
What are some of the property amenities at Mokara Hotel and Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Mokara Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mokara Hotel and Spa?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Mokara Hotel and Spa?
Conveniently located restaurants include La Panaderia, Biga on the Banks, and Bohanan's Prime Steak and Seafood.
Are there opportunities to exercise at Mokara Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Mokara Hotel and Spa located near the city center?
Yes, it is 0.2 miles away from the center of San Antonio.
Are any cleaning services offered at Mokara Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mokara Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mokara Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mokara Hotel and Spa?
Many travelers enjoy visiting The Alamo (0.3 miles), Mission San Jose (4.4 miles), and King William Historic District (0.8 miles).