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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area
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231 Reviews from our TripAdvisor Community

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Showing 219: English reviews
South East Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

Our room was clean plus we had a pull out bed so my kids were able to sleep separate as they wanted. The shower pressure was awesome plus the water had a clean bleach smell (i know some cant stand that). The toilet was elongated but low, but again the water pressure was there too, flush with no worries. Plus... More 

Helpful?
Thank Mike J
Front D, Guest Services at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Desiree P Guest Services More 

Venice, FL
Level Contributor
301 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 2 weeks ago

The hotel was not bad except for the horrible smell of ammonia in our room. I do not know if other rooms smelled, but even with window wide open, bathroom fan on and the room door open it was impossible to air out the smell. Everything looked clean, so I suspect it was hidden by the dark carpet. Perhaps pet... More 

Helpful?
Thank Sharon Z
Front D, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Guest Services More 

Houston, Texas
Level Contributor
463 reviews
264 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
Reviewed 4 weeks ago

I always try to find a location near the Riverwalk for my stays while in San Antonio on business, but with corporate guidelines I need to keep my stays at a reasonable rate. That is nearly impossible downtown. This location is one my standby go to hotels. It is an easy walk to the tourist areas of the Riverwalk, but... More 

Helpful?
Thank pcsanity
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mahesh F General Manager More 

Pharr, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2016 via mobile

We stayed here one night. The hotel is about 5 minutes away driving distance from Downtown San Antonio. The hotel offers free shuttle service to anywhere in Downtown which is also great they offer free breakfast which was very good. We stayed in room 119 and the room itself was great but, what we did not like was the LOUD... More 

Helpful?
Thank gvillalo
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Mahesh F General Manager More 

Lebanon, Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2016 via mobile

This hotel was so much more comfortable than the stuffy downtown hotel I first stayed in for my conference. The rooms are lovely and clean and breakfast was delicious with lots of variety. Stephanie at the front desk and Rebecca our food manager were delightful and very helpful! I had a rental car, but the shuttle took me right down... More 

Helpful?
Thank Shari L
Alvin, Texas
Level Contributor
177 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 14, 2016 via mobile

We stayed about a week at this hotel. We used the shuttle service with no issues and the drivers were helpful with places to visit. The only time the shuttle was delayed was when a shuttle full was needing a ride at the time we wanted to go back, but still didn't wait 30 minutes. The staff at this hotel... More 

Helpful?
Thank BrendaH40
Bardstown, Kentucky
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 31, 2016

We stayed here for two nights while in San Antonio in a suite that was comped to us by a family friend. The hotel is not on the Riverwalk but about a ten minute walk away. They do offer a free shuttle to and from the Riverwalk area on the hour and half hour until 10:30 pm. The property is... More 

Helpful?
Thank RockhillNative
Level Contributor
3 reviews
Reviewed August 31, 2016 via mobile

Nice small hotel,staff very friendly. Pool only big enough for one, sorry but not recommended for family, but if alone on trip for business , its ok. Breakfast was buffet but not very good! Plus it located in not so good area of town.

Helpful?
Thank Armando R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Armando R, Thank you for staying at the hotel and leaving a review. I am pleased to note that you liked the friendly staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry that you were not satisfied with the facilities notably... More 

Warren, Oregon, United States
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 29, 2016 via mobile

This hotel was close to everything and quiet. Parking was free and food was fair. The room layout was strange and bathroom was small. A/c worked very well there were two tv's in two rooms but only one remote??? The carpet was old and had a lot of stains throughout the building. They have down comforter and I'm allergic so... More 

Helpful?
Thank Pam V
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Pam V, Thank you for taking the time to leave our property a review regarding your experience and for choosing to stay with us. I am glad you liked our hotel location, food options, complimentary parking area and quiet room. We strive to provide the best possible service and experience and it is always great to hear from our... More 

Houston, Texas
2 reviews
Reviewed August 24, 2016

Hotel was in walking distance of the Alamodome which was another benefit for us. The room was nice with a comfortable bed and other extras. The cinnamon rolls for breakfast was the best I ever had along with other great selection to choose from. The staff at the front desk was the best also. Over all a great stay.

Helpful?
Thank WillardA70
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area. We are also the closest Holiday Inn Express hotel to The Riverwalk, Convention Center, Rivercenter Mall, Alamo Dome. This San Antonio downtown hotel is 100% smoke free!! All of the guestrooms in our hotel include microwaves & refrigerators, complimentary in room coffee, complimentary high speed Internet access, & of course, our Simply Smart Bedding Collection as well as our Stay Smart shower head. Upgrade to one of our suites for additional space & comfort. All of the hotels suites include wet bars, sofa sleepers in the living room & separate televisions in the bedroom & living room. With features like free hot breakfast, free Internet access, free shuttle service to Convention Center, River Center Mall and Market Square, free parking, why stay anywhere else? Our friendly staff & special services make us the Smart choice when staying in San Antonio. Stay Smart at the Holiday Inn Express Hotel & Suites Rivercenter Area & leave everything to us. Again, welcome to San Antonio!! We look forward to having you!! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

Address: 1309 E Commerce St, San Antonio, TX 78205-3319
Location: United States > Texas > San Antonio
Price Range: $112 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio Rivercenter Area
Holiday Inn Express Rivercenter
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#48 Business Hotel in San Antonio
#57 Romantic Hotel in San Antonio
#86 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area staff and other travelers.
5 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you know you license plate. They make sure all cars are accounted for in their parking lot. No parking fee.”
 of 5 bubbles 4Smiles, Aug 1, 2016 | Read review
“Loved the hotel -Got Sick on the Breakfast”
 of 5 bubbles mbuschm, May 28, 2016 | Read review
“We always try to get top floor rooms for the view and also to not have someone above you.”
 of 5 bubbles JustPeachy4576, Apr 27, 2016 | Read review
“King suites were awesome.”
 of 5 bubbles sgerhardson, Mar 28, 2016 | Read review
“Quietist are rooms facing parking area”
 of 5 bubbles CanadaMeathead, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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