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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area
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223 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Warren, Oregon, United States
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This hotel was close to everything and quiet. Parking was free and food was fair. The room layout was strange and bathroom was small. A/c worked very well there were two tv's in two rooms but only one remote??? The carpet was old and had a lot of stains throughout the building. They have down comforter and I'm allergic so... More 

Helpful?
Thank Pam V
Houston, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Hotel was in walking distance of the Alamodome which was another benefit for us. The room was nice with a comfortable bed and other extras. The cinnamon rolls for breakfast was the best I ever had along with other great selection to choose from. The staff at the front desk was the best also. Over all a great stay.

Helpful?
Thank WillardA70
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Internet not working x2 during my weeklong business stay and no one able to help. Changed rooms due to broken AC / room like a sauna. Sat in lobby for almost an hour to stay cool until AC could be checked and they asked me to bring the old keys back down to desk after I moved ... Really?! I... More 

Helpful?
Thank Sally L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Sally L, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the condition of the room, air condition system and the internet service. I have forwarded your feedback to our hotel management to work on these points raised in... More 

Houston, Texas
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a long drive, we arrived at the hotel around 11:30am, knowing that we may not get my room, but thought I would check. To my surprise, they had a room open and my coworker and I were able to check in early! The hotel is located in a "fair" location. Close enough to where our conference was without taking... More 

Helpful?
Thank 4Smiles
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear 4Smiles, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our breakfast selection. On the other hand, we would like to apologize for the issues you had at check-in and with our location. We also... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Really enjoyed staying at this hotel! Great location, free parking, free breakfast... What more could you ask for? They even have a complimentary shuttle that leaves every half hour and it will take you to the river walk or market square & pick you up. The first driver, LouAnn was very sweet & friendly & knew her way around the... More 

Helpful?
1 Thank Monica M
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was in town for business this past week and I cannot say enough about the wonderful hardworking staff here.Everyone was so great to me and my girlfriend all week. The room was kept up nicely all week and the breakfast was great. Most importantly the people working here are so nice, humble and hardworking. Everyone was really great but... More 

Helpful?
Thank Terry W
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2016

The hotel is close to riverwalk area and downtown (~1-1.5 mile). But the temperature in July is extremely high so we had to drive from the hotel to a public parking near the riverwalk. Thus. the hotel is not close enough. The stay was convenient but the breakfast was not, especially for vegetarians.

Helpful?
Thank Prateek S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Prateek S, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that you find the location of the hotel convenient to your needs. However, we apologize... More 

Longview, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Good hotel- a 5-10 minute walk to the river walk area. But prices are better than most, breakfast was very good and it was a clean. Obviously remolded recently but not a destination hotel. Pool too small to list as an amenity in our opinion. Would use again.

Helpful?
Thank Shobeone
Hartselle, Alabama
Level Contributor
147 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 3, 2016

The hotel was close to downtown and the River walk..The staff went out of its way to make you happy. The young lady at night was a A+ in helping us find places to eat. The rooms are old and needs a make over but it was clean tho.

Helpful?
Thank JEFSUSHAY
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear JEFSUSHAY, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our rooms. Reviews like yours are... More 

ny
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 30, 2016

Can't say enough good things about our stay here! We stayed for 3 days. I will review as many aspects of the hotel and our experience as I can: I'm going to start by saying we stayed in May and the hotel was busy but did not seem to be fully booked and high season had not started yet. That... More 

Helpful?
Thank 101seasonedtraveler
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area. We are also the closest Holiday Inn Express hotel to The Riverwalk, Convention Center, Rivercenter Mall, Alamo Dome. This San Antonio downtown hotel is 100% smoke free!! All of the guestrooms in our hotel include microwaves & refrigerators, complimentary in room coffee, complimentary high speed Internet access, & of course, our Simply Smart Bedding Collection as well as our Stay Smart shower head. Upgrade to one of our suites for additional space & comfort. All of the hotels suites include wet bars, sofa sleepers in the living room & separate televisions in the bedroom & living room. With features like free hot breakfast, free Internet access, free shuttle service to Convention Center, River Center Mall and Market Square, free parking, why stay anywhere else? Our friendly staff & special services make us the Smart choice when staying in San Antonio. Stay Smart at the Holiday Inn Express Hotel & Suites Rivercenter Area & leave everything to us. Again, welcome to San Antonio!! We look forward to having you!! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

Address: 1309 E Commerce St, San Antonio, TX 78205-3319
Location: United States > Texas > San Antonio
Price Range: $114 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio Rivercenter Area
Holiday Inn Express Rivercenter
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#48 Business Hotel in San Antonio
#57 Romantic Hotel in San Antonio
#86 Family Hotel in San Antonio
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