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Hotel Valencia Riverwalk

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Hotel Valencia Riverwalk
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2,603 Reviews from our TripAdvisor Community

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Showing 2,568: English reviews
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

I can't stress enough how enjoyable our visit was because of our amazing hotel room! I've never experienced a view like the one we had from our room, looking down on the Riverwalk, and for someone who had never been to San Antonio before, it was a beautiful way to take in all the downtown sights. It was so nice... More 

Helpful?
Thank partygrl21
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Partygrl21, Thank you very much for your review. I am glad everything was to your satisfaction. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Cesia was so amazing !!! She made sure that our room was perfect and even brought us a wonderful gift ..! She made sure we were treated like royalty !! this was our first visit to hotel Valencia . we have stayed at the Makara before but this hotel The room and the service was by far the best !!!... More 

Helpful?
Thank stevebC957BM
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear StevebC957BM, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Cesia . I will make sure she knows she was mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

CONVERSE
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

So every year I have a friend (from high school) come to visit and we have a huge girls night out. This year we decided to stay downtown San Antonio at the Hotel Valencia. I emailed my Personalized VVIP Coordinator Nicole Phillips to help us with our accommodations, she not only helped, she made sure I was signed up for... More 

Helpful?
Thank CANDY M
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Candy M, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Nicole . I will make sure she knows she was mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is perfect for the riverwalk. Ascena restaurant next door has excellent food. So many hotels like this have uprgraded the lobby, bar, restaurant and common areas - these were all very nice at this hotel. Dark woods, leather, spanish architecture, dimly lit, candles, water...good stuff. The rooms need a little work. The lighting is really bad, bathtub shower...those things... More 

Helpful?
Thank Todd N
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Todd N, Thank you very much for your review. I am sorry about the condition of the room you stayed in. We are currently in the process of renovation and happy to tell you that by the end of this year, our rooms will be completely renovated. I would like to discuss further the details of your stay. Feel... More 

Lacey, Washington
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I want to thank Logan and Abel 2 for assisting me a few minutes ago. Accidentally left my bag near the curb and when I came back (10 hours later) Logan went to search for it (and found it) and Abel 2 met me at the car to see if I needed any further assistance. The Hotel Valencia is a... More 

Helpful?
Thank RXMoffett
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Rxmoffett, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Logan and Abel . I will make sure they know they were mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

Tampa, Florida
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently visited San Antonio on business with colleagues. Lane, the gentleman who made sure our audio visual presentations ran without a glitch was an expert professional! His professional, friendly and accommodating manner was greatly appreciated. Marrissa at the front desk was also very friendly and went out of her way to make my stay and my work responsibilities easier... More 

Helpful?
Thank 832Chris
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear 832Chris, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Marissa and Lane . I will make sure they know they were mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

Cedar Park, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This hotel needs a major make over. You can tell that this hotel has been visited hundreds of times and the rooms really show it. The colors of your room are all different colors and maybe you like that. Think of the movie "Fools Rush In" with Salma Hayek....remember their inside of their house? Well then...welcome to Hotel Valencia.

Helpful?
Thank la_nina2014
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear La_nina2014, Thank you very much for your feedback. I am sorry that your experience was not to your satisfaction. I do agree with you about the hotel needing a make over and i am happy to tell you that we have a complete renovation of our rooms and lobby areas by the end of this year. We hope to... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I had a great time staying at the Hotel Valencia. All the stuff were exceptional. Especially the valet staff and the housekeeper's, Catrina and Sylvia. They took extra time while cleaning our room by leaving extra towels that we requested, made a swan made out of a towel and left a personalized letter making sure we were... More 

Helpful?
Thank Haapalaslovetotravel
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Haapalaslovetotravel, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Catrina and Sylvia . I will make sure they know they were mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

Los Angeles, California
Level Contributor
10 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is really beautiful. Rooms are big and comfortable. The managers really try hard and solve problems, but the untrained staff make more problems almost faster that they can solve the problem and train the staff.

Helpful?
Thank lovenutrition
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Lovenutrition, Thank you very much for your review! I want to apologize for any problems you experienced during your stay. We take every comment seriously and i would like to make things right. Please contact me at your earliest convenience at ocolin@valenciagroup.com Sincerely, Omar Colin Director of Rooms Division More 

1 review
5 of 5 stars Reviewed 1 week ago

I came down from my room and told Logan, one of the valets, that I'd left something in my car. "Ok" He said as I told him where and what it was. He took my ticket and took off running. Quickly came back with my stuff and a smile...Great staff Great hotel. Thanks Logan

Helpful?
Thank No Place L
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear No Place L, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Logan . I will make sure he knows he was mentioned on Trip Advisor! We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the historic San Antonio River Walk, Hotel Valencia Riverwalk is a boutique hotel in San Antonio located in the heart of downtown. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is within walking distance of the Alamo and other downtown attractions and only a short drive to Sea World, Six Flags Fiesta Texas and various golf courses. Enjoy signature cocktails in Vbar and dine in the acclaimed Citrus Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary high speed internet and newspaper. ... more   less 

Additional Information about Hotel Valencia Riverwalk

Address: 150 East Houston Street, San Antonio, TX 78205-2223
Location: United States > Texas > San Antonio
Price Range: $186 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Cheap Tickets, TripOnline SA, Travelocity, Odigeo and Jetsetter so you can book your Hotel Valencia Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio
Hotel Style:
#3 Spa Hotel in San Antonio
#4 Luxury Hotel in San Antonio
#5 Business Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#6 Family Hotel in San Antonio
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