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Hotel Valencia Riverwalk

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2,730 Reviews from our TripAdvisor Community

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Showing 2,694: English reviews
Houston
Reviewed 2 days ago NEW

My room was very comfortable and larger than expected, and the location is great. However, the public areas of the hotel are under construction so that there is nothing to the hotel other than the rooms. Obviously, that's temporary. The biggest negative for me was the attitude of the staff. For example, I asked the front desk to call for...

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Thank hollyhbarnes
Houston, Texas
Reviewed 3 days ago NEW

Booked this hotel since it was a group rate for a seminar in San Antonio. Valet - $34 a day with in and out privileges. Other parking were around 2-3 blocks away and either garage or open lot parking. Valet took a while to get vechile due to location and traffic. Really give them 15-25 minutes head start to get...

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Thank mbtran321
Corpus Christi, Texas
Reviewed 3 days ago NEW

I want to start by saying that I have stayed at the Valencia several times and have loved it. This visit however, was not up to their standards. There are several problems, however, that they can and I am confident that they will, fix. First, they are undergoing renovations. I probably should have been told that when I booked. That...

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Thank sandra s
Reviewed 5 days ago NEW

The place is under renovation, construction devris everywhere. The web page is offering a package that includes parking. I booked the special for $189 and ended up paying $270 for one night for an old room. They said, there is a $50 deposit, just because they have water bottles and chips in the room. We did not consumed anythig and...

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Thank Ramiro L
San Antonio, Texas
Reviewed 6 days ago NEW

This is the second year we attend the Cocktail Conference. Last year, this location had 2 elevators working (1 was not available) and it took about 15-20 minutes to get to the 5 floors where this event was being held. This year, IT WAS WORSE - ONLY ONE ELEVATOR WORKING! After waiting in the 1st floor, an employee took a...

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Thank Robert M
Houston, Texas
Reviewed 1 week ago NEW

As stated in my Title, the hotel is nice, the location is good the service is terrible. Due the horrible service, I just cant recommend this place. Our experience checking in, dealing with lighting issues in our room or any questions we had was an issue. With so many other places to stay, forget this one.

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Thank Debbie M
Seattle, Washington
Reviewed 1 week ago NEW

I've stayed at this hotel several times for work and each time is a reminder of what happened on the previous trip: shin bruises. The bed frames in this hotel stick out way beyond the mattresses and inevitably my legs smash into the beds. My colleagues report the same thing happening in their rooms. But, hey, at least the lighting...

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Thank Leif D
Reviewed 1 week ago via mobile

I personally love this place and so does my husband they always have awesome service and we love Nicole Phillips she has great customer service. Our family has got us the room as a wedding gift it was amazing and spacious!

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Helpful?
Thank ShaMira L
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear ShaMira L, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you recognizing Nicole. I will ensure she knows she was mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Reviewed 1 week ago via mobile

Stayed here for business. The hotel is under construction so the lobby and restaurant are not fully open. However, the service here was awesome. From room service, check-in/out, valet, and small requests- the staff was attentive, responsive, and prompt. The remodeling is supposed to be done in March so I bet the inconvenience will be done by then. This is...

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Helpful?
Thank Bill H
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Bill H, Thank you very much for your review. I am glad everything was to your satisfaction. I really appreciate you understanding us about the renovations. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms Division

Los Angeles, California
Reviewed 1 week ago

with a reno going one, the looks were not that great. location and staff were wonderful. very comfortable beds and pillows. valet staff was the best. So friendly, need info or a recommendation. they give it. One nice young man told of the best BBQ ever.

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Helpful?
Thank familyof82017
Omar C, Manager at Hotel Valencia Riverwalk, responded to this review

Dear Familyof82017, Thank you very much for your review. I apologize for the renovation. I am glad that you encounter everything else to your satisfaction. Thank you for recognizing our valet staff. I will make sure they know they were mentioned on Trip Advisor. We hope to see you again soon. Sincerely, Omar Colin Director of Rooms

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the historic San Antonio River Walk, Hotel Valencia Riverwalk is a boutique hotel in San Antonio located in the heart of downtown. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is within walking distance of the Alamo and other downtown attractions and only a short drive to Sea World, Six Flags Fiesta Texas and various golf courses. Enjoy signature cocktails in Vbar and dine in the acclaimed Citrus Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary high speed internet and newspaper. ... more   less 

Additional Information about Hotel Valencia Riverwalk

Address: 150 East Houston Street, San Antonio, TX 78205-2223
Location: United States > Texas > San Antonio
Price Range: $207 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio
Hotel Style:
#5 Business Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#5 Spa Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#6 Family Hotel in San Antonio
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Valencia Riverwalk staff and other travelers.
26 questions
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Questions? Get answers from Hotel Valencia Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find out if there is a noisy conference in town. if so, go for city view.”
 of 5 bubbles sandras832, 3 days ago | Read review
“Make sure this hotel doesn't have any special events scheduled during your stay!”
 of 5 bubbles robertmJ3463KJ, 6 days ago | Read review
“Book a room at a different hotel.”
 of 5 bubbles leifd785, 1 week ago | Read review
“Wait until the construction is over. The upper floors are very quiet.”
 of 5 bubbles SaraCaballera, 1 week ago | Read review
“Came after March, 2017”
 of 5 bubbles LizaG, 3 weeks ago | Read review
5 of 5
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