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MainStay Suites by Ft. Sam Houston

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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Lake City, Florida
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 13, 2016

Room was clean and people very friendly that work there....BUT the pool area was FILTHY...I went to the desk at least twice a day during our 5 day stay and asked about them cleaning around the pool area....NEVER did it.......pool itself was ok....NOT around it....lots of trash!!! Breakfast was ok except one morning was last weeks leftovers.... Kitchen area was... More 

Helpful?
Thank Candice H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2016 via mobile

Me and my family stayed here for 4 days. The pictures online is a straight lie. Hair was everywhere in our room that surely wasn't ours. There was a weird smell in the halls. Drunk men occupied the halls at night. Sitting on the floor talking loud. Wet towels were out in the halls for 2 days. The fitness room... More 

Helpful?
Thank Barby L
1 review
3 of 5 stars Reviewed July 8, 2016 via mobile

I stayed here judging by the pictures online and boy was I wrong. The hotel has an odor I can't describe besides saying it stinks, room and hall. There was hair in almost every towel in the room. Didn't feel halfway comfortable until I sprayed the beds and toilet with lysol. Both tubs in the room weren't clean. My wife... More 

Helpful?
Thank Hakim D
Level Contributor
6 reviews
1 of 5 stars Reviewed June 26, 2016

This is without a doubt the worst hotel stay I have ever been subjected to. I don't even know where to began. The bathroom was a filthy mess, there was shaved hair all over the sink and floor, the tub had hair as well. There was food left in the sink, the refrigerator was nasty and when I went to... More 

Helpful?
Thank Olympia M
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 30, 2016 via mobile

We were going to stay at another place called value place but we happened upon this right next door It's clean they're nice and big so that we can spread out with our paperwork. We're here to work insurance claims for insurance companies from the recent hail and tornados. There's a pool and breakfast For the value you can't beat... More 

Helpful?
Thank Paula W
Texas Gulf Coast, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 19, 2016

Overall not a bad hotel. We made a last minute decision to spend the weekend, of spring break of course, in San Antonio. Naturally all the hotels were full and this one was practically the only one left with any rooms. The layout of our room is way different than I'm used to with two queen beds separated into two... More 

Helpful?
Thank David B
Flower Mound, Texas
Level Contributor
193 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is very clean right off 410 and near 35 on NE part of San Antonio. Had a double queen suite, which was ridiculous. Instead of having two queens in one part of the suite they put a queen bed in the bedroom area and the other in the sitting room area, so no desk or couch to relax!... More 

Helpful?
Thank Jon U
Dallas, Texas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

I stay in hotels 28 days out of the month most months and I have to say this hotel was the very best over all and the staff just topped the cake. You can tell they are about to remodels new furniture new rugs etc. This may not be the newest rooms but this hotel knows what customer service is... More 

Helpful?
Thank D J
Shelby, Montana
Level Contributor
309 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed March 26, 2015

I do not know why Moore people have not found this as a place to stay. I had room 207, a single queen suite and I could not have asked for more...a very pleasant stay and I will be staying there in the near future.

Helpful?
2 Thank Jim E
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 8, 2015

Good for the price and clean. Here is a suggestion though.....having traveled extensively this is a general suggestion to all Patel property's. If you don't know how to cook without curry, don't cook for your guests

Helpful?
1 Thank jim75077
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about MainStay Suites by Ft. Sam Houston

Address: 6900 N Interstate 35, San Antonio, TX 78218-4461
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $72 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites by Ft. Sam Houston 2.5*
Number of rooms: 66
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