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MainStay Suites by Ft. Sam Houston

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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 17, 2016

I stopped for the night, the room had been smoked in some time ago, but the smell was mostly gone. I simply was looking for a clean room and a quick sleep, this is what I received. It would not be first choice the next time.

Helpful?
Thank DC1064
Lake City, Florida
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2016

Room was clean and people very friendly that work there....BUT the pool area was FILTHY...I went to the desk at least twice a day during our 5 day stay and asked about them cleaning around the pool area....NEVER did it.......pool itself was ok....NOT around it....lots of trash!!! Breakfast was ok except one morning was last weeks leftovers.... Kitchen area was... More 

Helpful?
Thank Candice H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2016 via mobile

Me and my family stayed here for 4 days. The pictures online is a straight lie. Hair was everywhere in our room that surely wasn't ours. There was a weird smell in the halls. Drunk men occupied the halls at night. Sitting on the floor talking loud. Wet towels were out in the halls for 2 days. The fitness room... More 

Helpful?
Thank Barby L
1 review
Reviewed July 8, 2016 via mobile

I stayed here judging by the pictures online and boy was I wrong. The hotel has an odor I can't describe besides saying it stinks, room and hall. There was hair in almost every towel in the room. Didn't feel halfway comfortable until I sprayed the beds and toilet with lysol. Both tubs in the room weren't clean. My wife... More 

Helpful?
Thank Hakim D
Level Contributor
6 reviews
Reviewed June 26, 2016

This is without a doubt the worst hotel stay I have ever been subjected to. I don't even know where to began. The bathroom was a filthy mess, there was shaved hair all over the sink and floor, the tub had hair as well. There was food left in the sink, the refrigerator was nasty and when I went to... More 

Helpful?
Thank Olympia M
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 30, 2016 via mobile

We were going to stay at another place called value place but we happened upon this right next door It's clean they're nice and big so that we can spread out with our paperwork. We're here to work insurance claims for insurance companies from the recent hail and tornados. There's a pool and breakfast For the value you can't beat... More 

Helpful?
Thank Paula W
Texas Gulf Coast, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2016

Overall not a bad hotel. We made a last minute decision to spend the weekend, of spring break of course, in San Antonio. Naturally all the hotels were full and this one was practically the only one left with any rooms. The layout of our room is way different than I'm used to with two queen beds separated into two... More 

Helpful?
Thank David B
Flower Mound, Texas
Level Contributor
193 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 16, 2015

The hotel is very clean right off 410 and near 35 on NE part of San Antonio. Had a double queen suite, which was ridiculous. Instead of having two queens in one part of the suite they put a queen bed in the bedroom area and the other in the sitting room area, so no desk or couch to relax!... More 

Helpful?
Thank Jon U
Dallas, Texas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 26, 2015

I stay in hotels 28 days out of the month most months and I have to say this hotel was the very best over all and the staff just topped the cake. You can tell they are about to remodels new furniture new rugs etc. This may not be the newest rooms but this hotel knows what customer service is... More 

Helpful?
Thank D J
Shelby, Montana
Level Contributor
329 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed March 26, 2015

I do not know why Moore people have not found this as a place to stay. I had room 207, a single queen suite and I could not have asked for more...a very pleasant stay and I will be staying there in the near future.

Helpful?
2 Thank Jim E
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about MainStay Suites by Ft. Sam Houston

Address: 6900 N Interstate 35, San Antonio, TX 78218-4461
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range: $71 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites by Ft. Sam Houston 2.5*
Number of rooms: 66
Reservation Options:
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Questions & Answers

Questions? Get answers from MainStay Suites by Ft. Sam Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would stay again.”
 of 5 bubbles 975candiceh, Aug 13, 2016 | Read review
“make sure you have a room you really want to stay in”
 of 5 bubbles JonU42, May 16, 2015 | Read review
“dont remember”
 of 5 bubbles itismedj1, Apr 26, 2015 | Read review
“Second floor rear for a quiet stay.”
 of 5 bubbles 949JimE, Mar 26, 2015 | Read review
“This is in agreat location between the airport and the AT&T Center.”
 of 5 bubbles IanS281, Jul 24, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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