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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

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Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area
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216 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Plano, Texas
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

When I booked I did check some bad reviews, but went ahead and still booked. Hoping things would be different and improvements made. I was disappointed. First off it is fair distance to the riverwalk and the walk is not convenient! The hotel lobby did not reflect that it was part of a big chain. Lots of improvements needed here... More 

Helpful?
Thank Moin K
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst stay ever i was there for a convention and the experience i had my room was dirty found hairs in tub and in towels and refrigerator had frozen drink left in there..surprisingly was I found a cockroach in the bedroom I mentioned to desk agent and she seemed lost..this hotel will not be recommended to any coworkers at all.... More 

Helpful?
1 Thank chimneypink
Denver, Colorado
Level Contributor
329 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am a road warrior and always staying at the holiday inn chain of property's across this great country. I must say this particular property is disappointing and does not meet my expectations and great experiences I have enjoyed at most others. First off the pictures on this trip advisor site of the front lobby are not accurate at all... More 

Helpful?
Thank 07BigBlue
Dallas, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff went above and beyond, room clean and renovated and great layout (2queen) just be sure to NOT get a room on pool side during warm months...very loud and pool is open til 10 pm and then other people thought it was okay to visit pool after 11 pm (pool is only 5-7 feet from 1st floor hotel room bedroom... More 

Helpful?
1 Thank Melissa P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Dear Melissa P, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service and clean and beautiful rooms. It is regrettable that your stay was negatively affected by the noise level at the... More 

San Antonio, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is nice and clean when you walk in. Smells like coffee. Greeted by Larry with a smile. He was attentive and charming. Very helpful with the surrounding area. Upper Management seemed to not really smile or seem happy. Idk why. Our room was Well put together and cozy. All together trip was easy and fun. Wish they had a... More 

Helpful?
Thank brigmarie2016
Montreal, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was taking a few days to visit San Antonio before a conference. I was very satisfied with my stay at this Hotel. Rooms are very spacious, extremely clean and modern. Fridge and microwave are available in the kitchen. Free wi-fi is available in the rooms and fast. Albeit on the small side and in a bit of a noisy... More 

Helpful?
Thank bdesh
1 review
5 of 5 stars Reviewed June 19, 2016 via mobile

Hotel is near downtown San Antonio; many attraction sites near by. Front desk staff, Larry is very friendly and helpful. Room is big , roomy, and cold; and wheelchair is accessible into bathroom. Breakfast is fantastic, egg scramble has low sodium. Overall, I have great experience with the service.

Helpful?
Thank 041276
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for being a loyal guest and consistently choosing the Holiday Inn Express & Suites San Antonio Airport Hotel while visiting our city. Your confidence in us to provide the level of service you've come to expect, motivates us to go above and beyond on each of your visits. Thank you for sharing your experiences and hopefully we'll see... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

In some aspects this hotel is a good deal: the rooms are really spatious with separate living room and bedroom. Each one has its own large flat screen TV. There is also a microwave and a fridge. Breakfast has plenty of options and complimentary coffe is available throughout the day. It is located within walking distance from the river walk,... More 

Helpful?
Thank Roque S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Dear Roque S, We appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you regarded our rooms to be spacious and loved the amenities that come with it, found our location conveniently walking distance from the riverwalk and enjoyed our breakfast. However, we are sincerely sorry for the issues... More 

Byhalia, Mississippi
Level Contributor
218 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed April 27, 2016

Our room was very large with a seating area and a sleeping area separated by the bath, sink, and microwave and fridge area. There was lots of room to spread out. The hotel is very convenient to the tourist areas and was very clean. The pool was pleasantly cool and the whirlpool was hot. The hotel staff was polite and... More 

Helpful?
Thank Evelyn C
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for choosing our hotel (the Holiday Inn & Suites Alamo} thank you for taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future. More 

Danvers MA
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed April 25, 2016

We thought this hotel would be closer to downtown than it was, but we had a car so we drove. The desk staff were very helpful. The breakfast was more than adequate. If you wanted anything other than Pizza Hut, you had to drive. We also were on the 4th floor. We were really surprised to have two rooms with... More 

Helpful?
Thank Meredith H
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

We appreciate you choosing our hotel (the Holiday Inn Express Alamo) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express San Antonio Downtown Market Area welcomes you. Located in the heart of downtown San Antonio, our all suite hotel has recently been renovated and is just a few miles from The Alamo, the downtown market district and the scenic River Walk, offering convenient access to the San Antonio International Airport. Our hotel is perfect for your next San Antonio vacation. This San Antonio hotel in the downtown market district provides easy access to area attractions including Sea World of Texas, the San Antonio Zoo, Six Flags Fiesta Texas and Splashtown Water Park. Many popular shopping destinations are also nearby, such as the Rivercenter Mall, El Mercado Market Square and the North Star Mall. Other area attractions not far from our hotel in San Antonio include the Alamodome, the San Antonio Convention Center and the AT&T Center, home of the San Antonio Spurs.Business travelers will enjoy a stay at our newly renovated hotel in downtown San Antonio due to its close proximity to companies such as Tesoro, Xerox, Washington Mutual, IBC, Toyota and SBC. Our San Antonio hotel is just 15 miles from the San Antonio International Airport.During your stay at our San Antonio hotel, enjoy the 24-hour fitness center, heated, outdoor pool, relaxing whirlpool and complimentary hot breakfast bar. Check out the discount rates on our quality San Antonio hotel rooms by the River Walk and start planning your visit today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

Address: 102 El Paso Street, San Antonio, TX 78204
Location: United States > Texas > San Antonio
Price Range: $109 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Travelocity, Booking.com, Odigeo, Hotels.com, TripOnline SA, Hotwire and Expedia so you can book your Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites San Antonio-Downtown Market Area
Holiday Inn San Antonio
Holiday Inn Express San Antonio
San Antonio Holiday Inn
Hotel Style:
#73 Romantic Hotel in San Antonio
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