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Eilan Hotel And Spa, Ascend Hotel Collection

18603 La Cantera Ter, San Antonio, TX 78256-2520
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (374)
Panoramas (20)
Room & Suite (280)
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A note from Eilan Hotel And Spa, Ascend Hotel Collection
Updated 02/02/21


#36 of 392 hotels in San Antonio
Travelers' Choice

Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of the Ascend Collection, Eilan is ideal for both business and pleasure. The 12,600 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio.


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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Poolside bar
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Steam room
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
1069Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
Angela wrote a review Dec 2021
4 contributions
As a Bluegreen owner I was pleased with the resort: great location, valet was good, workout room was wonderful, and maintenance was timely (refrigerator was not getting cold and was replaced within 15 minutes). The cons were there was no microwave in the room and maid service was not available
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Date of stay: December 2021
Sleep Quality
John M wrote a review Dec 2021
1 contribution1 helpful vote
Veronica the housekeeper didnt clean my room right horrible service shes rude ! Never staying here again she didnt even clean my room right ! I asked her for extra towels and didnt bring them to me shes very rude
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Date of stay: December 2021Trip type: Traveled on business
1 Helpful vote
Brent wrote a review Dec 2021
1 contribution1 helpful vote
Stayed here for one night and my vehicle was dalized and broken into while it was at the valet. Yes. That means they are reasonable for my vehicle. Made a report to the valet company out of Ohio? Why would a valet company been i. Ohio parking cars in Texas? They denied any responsibility and denied my claim to fix my vehicle. The lock and alarm were both broke. The valet manager saw it himself and filed the claim. I called three times to talk to someone at the hotel and no one has called me back. Very unprofessional. As a business opener myself, lack of empathy and poor customer service. Don’t stay here. There are much better hotels to stay at
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Date of stay: December 2021Trip type: Traveled on business
1 Helpful vote
tonyvaldes2016 wrote a review Nov 2021
Miami, Florida11 contributions13 helpful votes
As we had a number of meetings at the adjacent office block, I suggested to my colleague that we book two nights at the Eilan. The valet parking staff was superb, but it was downhill from there. The front desk looked like a check cashing facility, in a rough part of town. I get the Covid protocols, but the plastic screens, are a bit much. Some of the staff could have been attired a little smarter, although they were friendly. I had been looking for laundry service, but this was not available, nor was a restaurant operating for breakfast, nor were rooms serviced on a daily basis. In fact, the admonition we were given about staff not entering the rooms, made me wonder if thefts were an issue. The room though, was impeccable. If you are looking for the amenities essential to business travel however, steer clear of the Eilan.
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Date of stay: November 2021Trip type: Traveled on business
1 Helpful vote
WILLIAM B wrote a review Nov 2021
Albuquerque, New Mexico264 contributions99 helpful votes
We stayed at the Eilan Hotel for a few days in October 2021. The first thing that we noticed is that since we did not want to pay the exorbitant parking fees, our first Uber ride from the airport was really expensive, As were all of the Uber rides needed to get to the Alamo or downtown. The Elian is nice - lots of marble, has restaurants, a snack place, a pool and hot tub, exercise room, and especially nice people working there. We were captive though and felt like we were being held captive with no place in the area for non-car folks to get to. If you have a vehicle and can afford the daily parking fees, I guess you would feel very different than we did. We expected a condo and got an okay hotel room. Disappointed.
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Date of stay: October 2021
Sleep Quality
1 Helpful vote
$258 - $397 (Based on Average Rates for a Standard Room)
Eilan Hotel Resort & Spa, Autograph Collection
United StatesTexasSan AntonioNorthwest Side
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Frequently Asked Questions about Eilan Hotel And Spa, Ascend Hotel Collection
Which popular attractions are close to Eilan Hotel And Spa, Ascend Hotel Collection?
Nearby attractions include Santikos Palladium IMAX (0.4 miles), Bowl & Barrel (0.5 miles), and America's Best Contact And Eyeglasses (0.7 miles).
What are some of the property amenities at Eilan Hotel And Spa, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eilan Hotel And Spa, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eilan Hotel And Spa, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Eilan Hotel And Spa, Ascend Hotel Collection?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Eilan Hotel And Spa, Ascend Hotel Collection?
Conveniently located restaurants include Maggiano's Little Italy, Mash'D, and Sustenio.
Are there opportunities to exercise at Eilan Hotel And Spa, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Eilan Hotel And Spa, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Eilan Hotel And Spa, Ascend Hotel Collection?
The staff speaks multiple languages, including English and Spanish.
Is Eilan Hotel And Spa, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.