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Eilan Hotel And Spa, Ascend Hotel Collection

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18603 La Cantera Ter, San Antonio, TX 78256-2520
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (364)
360
Panoramas (20)
Room & Suite (275)
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A note from Eilan Hotel And Spa, Ascend Hotel Collection
Updated 02/02/21

About

#37 of 382 hotels in San Antonio
Location
Cleanliness
Service
Value
Travelers' Choice

Surrounded by picturesque views of Texas Hill Country, Eilan Hotel & Spa is San Antonio's finest luxury hotel. With the intimate feel of a boutique hotel, and the grandeur of the Ascend Collection, Eilan is ideal for both business and pleasure. The 12,600 sq. Ft. Of elegant space accommodates small meetings to large receptions. Sustenio, the onsite restaurant is focused on serving local and sustainable resources. Experience the fresh Ceviche bar, or sample it all with the 6 course-tasting menu. Relax and rejuvenate in the spa offering lavish treatments including Swedish massage, facials, and manicure-pedicures. Our state of the art fitness center will help you stay fit while away from home. Perfect your swing in the golf simulation room and be sure to lounge by our Texas' number 1 rated pool. End your evening in a luxurious guest room complete with floor to ceiling windows and marble bathroom vanities. Come stay with us and experience the luxury and beauty of San Antonio.

RESERVATION OPTIONS

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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Spanish
1056Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
Katie S wrote a review Jun 13
1 contribution
The spa here is great! I love the atmosphere, very clean, spacious and has a great team of staff members. I had a wonderful massage from Mali. If your looking to relax, this is the way to go. Thank you!
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Date of stay: June 2021Trip type: Traveled with family
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Familyfun82 wrote a review Jun 1
35 contributions
+1
We stayed in a 1-bedroom suite with bunk beds. We were disappointed the bottom bunk head clearance was too low even for our youngest. bathroom was walk through with 2 sliding doors, no privacy to the bedroom. Small mini fridge, keurig, no microwave. Only 2 tiny trash cans.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Certain rooms can see nightly fireworks from Six Flags next door!
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Response from Darel Ramirez, Other at Eilan Hotel And Spa, Ascend Hotel Collection
Responded 2 weeks ago
Thank you for sharing this review. We are delighted that you enjoyed your time with us.
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LSUAlum wrote a review Jun 1
Lafayette, Louisiana75 contributions47 helpful votes
Pros: The hotel property is simply beautiful. I liked the location of the hotel and its proximity to shopping and restaurants in the area. The AC unit was adequate. The king bed was very comfortable. Cons: 1. This detail RUINED the hotel stay for me. I booked a "king suite" believing it would mirror the images shown on the Eilan/Choice Hotel's website when I booked directly on the Eilan hotel website. The images showed the typical suite layout with a separated living room and bedroom. However, my "suite" was not in this layout; it was a one large bedroom which I felt should have been classified as a large standard room, or even a junior suite. Had I known the "king suite" would look more like a single standard bedroom, I certainly would not have paid the extra amount of money for the "suite" I feel I did not get. I asked the booking desk if I was placed in a wrong room or junior suite on accident, but was told my room was definitely classified as a king suite, despite the layout shown on the hotel's website for a king suite. I felt deceived!!!! 2. The elevators in this hotel are slow and outdated. One of the elevators are entirely too small. The hotel should consider adding a 3rd elevator. 3. The bedroom's television was outdated and blurry. A hotel of this level should have no issue paying for a television with HD quality. I was insulted by the television quality. 4. The bathroom's oversized sink/vessel in the "king suite" was extremely impractical. We could not place our toiletry bag or belongings anywhere on the bathroom sink counter because of the lack of space. It just didn't make any sense. 5. The lighting in the bathroom vanity was horrific. I can't imagine anybody putting on makeup in the bathroom mirror. The lighting in the bedroom was also terrible.
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Date of stay: May 2021
Value
Cleanliness
Service
Room Tip: Ask the hotel desk if your "king suite" is an actual suite, or just a large single...
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Response from Darel Ramirez, Other at Eilan Hotel And Spa, Ascend Hotel Collection
Responded 2 weeks ago
Thank you for your review. We are looking into the pictures currently showing in our Choice page as we do not control that page. Will certainly remove anything that should not be there.
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Jan S wrote a review May 2021
Mocksville, North Carolina49 contributions2 helpful votes
+1
Wow, I'm not sure where to start. This place is amazing. It's beautiful inside and out, the restaurants were delicious and reasonable. The area was great, lots of shops and restaurants but still not far from downtown. The staff were all super friendly and welcoming. There were so many little, intimate lounging areas all over. Very posh and super clean. We did not wear a mask anywhere and were never hassled about it. It is valet only, which wasn't a problem for us. They sent me a birthday card that the front desk had signed, making me feel special. I can't wait to visit again when we have more time.
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Date of stay: May 2021Trip type: Traveled with family
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Response from Darel Ramirez, Other at Eilan Hotel And Spa, Ascend Hotel Collection
Responded May 17, 2021
Thank you for sharing this great experience with us. We are in the vacation and celebration business as we like to say and this is why we do it. To give lovely folks like yourself a fabulous memory. We hope to see you back soon.
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Wanda L wrote a review Mar 2021
White Bluff, Tennessee1 contribution
It goes without saying the management team at this property is top notch. There is no way an organization can run as smoothly as this one does without the talents, professionalism and genuine care for customer satisfaction coming from the top. During our stay we had the opportunity to come in contact with multiple employees. At every level, from Valet, bellhops, front desk, concierge, owner's sales team, housekeeping, restaurant waitstaff and convenience store clerks we felt listened to, understood, respected, and accommodated with a true willingness to see that we were 'wowed'. We were treated with kindness and respect throughout our stay. The facility is stunningly beautiful, as you would expect in the finest of boutique hotels. There are multiple areas offering quiet escapes to relax and soothe your senses, both inside and out. The hotel is bright and gleaming with natural light reflecting from various marble surfaces. The rapturous smell of lavender wafts throughout the main floor bringing a sense of calm and tranquility. Noted were the live blooming orchids, various fine furnishings, set up as conversation pits, one such even offering the ambiance which only a fire in a fireplace can bring. This property is an amazing treat that I highly recommend and personally plan to return again and again.
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Date of stay: March 2021
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Response from Darel Ramirez, Other at Eilan Hotel And Spa, Ascend Hotel Collection
Responded May 17, 2021
Thank you very much for your kind words Wanda. We are delighted to have been of service and even more to hear of your exceptional experience. We hope to see you back soon!
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PRICE RANGE
$258 - $397 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Eilan Hotel Resort & Spa, Autograph Collection
LOCATION
United StatesTexasSan AntonioNorthwest Side
NUMBER OF ROOMS
165
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Frequently Asked Questions about Eilan Hotel And Spa, Ascend Hotel Collection
Which popular attractions are close to Eilan Hotel And Spa, Ascend Hotel Collection?
Nearby attractions include Santikos Palladium IMAX (0.4 miles), Bowl & Barrel (0.5 miles), and America's Best Contact And Eyeglasses (0.7 miles).
What are some of the property amenities at Eilan Hotel And Spa, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eilan Hotel And Spa, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eilan Hotel And Spa, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Eilan Hotel And Spa, Ascend Hotel Collection?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Eilan Hotel And Spa, Ascend Hotel Collection?
Conveniently located restaurants include Maggiano's Little Italy, Mash'D, and Sustenio.
Are there opportunities to exercise at Eilan Hotel And Spa, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Eilan Hotel And Spa, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Eilan Hotel And Spa, Ascend Hotel Collection?
The staff speaks multiple languages, including English and Spanish.
Is Eilan Hotel And Spa, Ascend Hotel Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.