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Best Western Plus Hill Country Suites

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About
Location
Cleanliness
Service
Value
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home!
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Wheelchair access
Pool
Free Parking
Breakfast included
Meeting Rooms
Hot Tub
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Concierge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
17Restaurantswithin 0.25 miles
1Attractionwithin 0.25 miles
Reviews (382)
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368 results
Traveler rating
187
86
50
17
28
Traveler type
Time of year
LanguageEnglish
187
86
50
17
28
Show reviews that mention
All reviews waffles hill country hot tub biscuits and gravy recommend this hotel comfortable beds breakfast was delicious sofa bed free breakfast enjoyed my stay coffee maker easy access sea world bw erica walmart cereal
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1 - 5 of 368 reviews
Reviewed 4 weeks ago

third time I've stayed at this location on a work trip to San Antonio. Only problem I've really had has been construction on the access roads which can make the hotel difficult to get to at times. Not something the hotel has any control over....More

Review collected in partnership with Best Western
Date of stay: November 2018
Thank Seaside47173744963
Response from bwplushillcountry, Hotel Manager at Best Western Plus Hill Country SuitesResponded 3 weeks ago

Dear Guest, Thanks for staying with us repeatedly. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will...More

Hotel's Favorite
Reviewed April 29, 2018

Best Western has always been good to me. And it was especially good to me at this north San Antonio spot (where Highway 281 is a construction zone at the moment, but will be better soon). This BW has always had good accommodations, and the...More

Date of stay: April 2018
1  Thank The_Case
Response from BWHCS, General Manager at Best Western Plus Hill Country SuitesResponded May 2, 2018

Wow! What an exceptional review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to our beautiful hotel and our wonderful...More

Reviewed November 6, 2018 via mobile

First the blond at the front desk was extremely helpful and very nice. She was apologetic and try to fix the stay. I'm sorry I don't remember her name. Other than that rooms were not clean when we checked in or on a daily basis....More

Date of stay: October 2018
Thank Daydream25734267940
Response from bwplushillcountry, Hotel Manager at Best Western Plus Hill Country SuitesResponded November 7, 2018

Hello Guest, Greetings from the Best Western Plus Hill Country Suites. We have noticed your feedback and apologize for the inconvenience. Your reviews are important to us. We shall check, investigate and take corrective steps to resolve the issue. Customer satisfaction is important to us....More

Reviewed October 30, 2018

Had a bad experience. Rooms dirty under beds especially. Smoke smell. Rooms very damp even when you tried to cool it out. Mold on walls. Staff dealing drugs in parking lot..no towels. 3 nights of askig for towels was unacceptable. Shall i go on...More

Review collected in partnership with Best Western
Date of stay: October 2018
Thank mattpohlman1
Response from BWHCS, General Manager at Best Western Plus Hill Country SuitesResponded November 2, 2018

Firstly I would like to thank you for taking the time to review your recent stay at the Best Western Plus Hill Country Suites. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the...More

Reviewed October 1, 2018

Best Western Hill Country in San Antonio has amazing service staff that take the customer's satisfaction very seriously. They go out of their way to try and help the customer with what they need and always have a smile on their face. The rooms are...More

Review collected in partnership with Best Western
Date of stay: September 2018
Thank 17elopez
Response from bwplushillcountry, Hotel Manager. at Best Western Plus Hill Country SuitesResponded October 2, 2018

Dear Guest, Thanks for choosing to stay at the Best Western Plus Hill Country Suites. We are happy that you have thoroughly enjoyed your holiday with us. Thank you for your compliments on the staff hospitality. Looking forward to seeing you again. Sincerely, Hotel Manager.

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Questions & Answers
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1stpriority
December 30, 2017|
AnswerShow all 4 answers
Response from Nomadic_Noodles | Reviewed this property |
I paid with a debit card and didn’t see any funds being held for a deposit.
1
Vote
Sherri O
January 17, 2015|
Answer
Response from BWHCS | Property representative |
Yes, we have many travelers who use the jacuzzi rooms. Each room will have an additional full bathroom with tub shower. This month we will be offering a Valentine's special also! Just call us and we can send you additional... More
0
Votes
Room Tips
"Our room was 211 and the view was the parking lot and trees and very quiet."
sharlea2348
Jul 24, 2017
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"Pick top floor - might be quieter, maybe."
Solar-sailor
Jun 30, 2017
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"Don't sleep in Rm 315 until they replace the mattress"
cmb2
Jun 22, 2017
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"Don't stay here!"
lelefante7210
May 29, 2017
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PRICE RANGE
$85 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hill country hotel san antoniobest western san antoniosan antonio best western
LOCATION
United StatesTexasSan AntonioStone OakFar North Central
NUMBER OF ROOMS
76
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