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BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
BEST WESTERN PLUS Sunset Suites-Riverwalk
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1,011 Reviews from our TripAdvisor Community

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Showing 968: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

It was very friendly and the staff was the absolute best. They worked with my family and I. It's not really close to the River walk, but the scenery is absolutely beautiful. The buildings and the location were very good. The only other downside is that it has no pool. The breakfast was the best. Great hotel. My family and... More 

Helpful?
1 Thank Courtney J
Torrance, California
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First of all the location is first rate; walkable to the River Walk and the Alamodome. We found out that the hotel is due to have a substantial remodel soon which will make this choice even better. Brenda (Kirkpatrick, I think) the desk clerk was extremely kind, and very sincere in her desire to all she could to make our... More 

Helpful?
1 Thank CAJoetraveler
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for choosing our hotel and for giving us a personal feedback. Nice to hear that you enjoyed your stay and liked our helpful BEST WESTERN PLUS SUNSET SUITES RIVERWALK team (Brenda).... Please come again. More 

Sao Paulo ,Brazil
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

After reading the reviews abou the hotel we decided to book 3 rooms in this hotel for 2 nights since we are travelling with our daughter, my father in law and my mother. We arrived by lunch but our room was not ready what wasn t a problem for us , I just asked the lady in the front desk... More 

Helpful?
Thank Patcintra
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of my entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to me and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Cincinnati, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stopped in San Antonio for the night and choose the hotel based on reviews. We arrived after 9 PM and it was a full house. It was very busy at the front desk. The ladies at the front desk were very helpful and didn't skip a beat even with multiple walk up interruptions. She gave us a brief history... More 

Helpful?
1 Thank Jennifer T
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Wow, can we use your comment in our advertisement? It couldn't have been written better to describe us. Thank you so much for taking the time to let everyone know about your experience, and we appreciate all the kind words. I hope you'll come back to see us again soon when you are in our Beautiful City. More 

Midland, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were pleasantly surprised at how nice this hotel was to stay at! We were within walking distance of everything we wanted to do near the river walk! The bed was comfortable and the breakfast was great! The staff was amazing! Will stay here again!

Helpful?
1 Thank mrjodyandconnie
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We are so overjoyed that your visit in San Antonio was great, and glad that we made a difference. Your acknowledgement of our staff means greatly to them and I will be sure to share your kind words at our next meeting. See you back real soon. More 

Mt.. Juliet TN
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel had a great location, It was about a 10 minute walk to the riverwalk. The room was excellent. The staff was professional. The breakfast was excellent. The only negative was the parking fee. The hotel charges a parking fee of 12,95 per night. When we made our reservations the parking fee was not mentioned. I believe this fee... More 

Review collected in partnership with Best Western

Helpful?
2 Thank GAYE P
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you for staying with us, I'm glad you enjoyed your stay. Other travelers will benefit from your detailed review. We look forward to hosting your next stay in our Beautiful city More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my first visit to San Antonio. My husband had been here over 48 years ago when he was in the Air Force. Very nice hotel and a short walk to Riverwalk. Prices very reasonable. We stayed four nights with another couple. Room decorated in the Mission Style reminds me of Frank Loyd Wright. Hotel is close to The... More 

Helpful?
2 Thank MarshmellowM
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

We know that you have many choices when traveling and your business is very much appreciated. We are delighted that you enjoyed your stay, and that our hotel property and staff exceeded your expectations. We hope to see you on your next visit to our Beautiful City More 

Oakville, Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location was good, easy walk to the river walk area and we saw the trolley car passing several times but we did not use it. Mission style decor in the lobby and rooms was lovely. We stayed in a king suite on the ground floor. The room was clean and quiet and appeared to have been recently decorated. Breakfast room... More 

Review collected in partnership with Best Western

Helpful?
3 Thank SnS_10
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Fantastic. We love it when everything is perfect. Hope to see you again soon. More 

Raeford, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent Trip. I would highly recommend this hotel. The staff was very professional and friendly. They were very helpful with recommending local sites and attractions to visit. They front desk staff went out of their way to help us enjoy our stay. The maids ensured the rooms were clean. The breakfast contained a great variety of foods to enjoy.

Review collected in partnership with Best Western

Helpful?
2 Thank Charles L
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

Thank you so much for taking the time to write a review and sharing your feedback. I am happy to read your compliments of the warm hospitality extended to you by our team.. We certainly look forward to welcoming you back to our hotel and ensuring your next visit is another amazing experience. More 

Dublin, Ireland
1 review
1 of 5 stars Reviewed 2 weeks ago

WARNING WARNING WARNING. Do not trust this hotel. the staff are thief’s. I had 1500 dollars stolen from my safe deposit box. I left it at the front desk trusting the hotel. I had to call the police to the hotel. the stress and anger this hotel caused me was unbelievable. I would never stay at a best western hotel... More 

Helpful?
Thank John R
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. The police was called and discovered that there is no way that the safe deposit box could be open without the key that you had and the key that we retain together at one time. I hope that you found the money that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, on-site parking ($12.95+tax per day), vacation packages and easy access to San Antonio's best attractions. ... more   less 

Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range: $103 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western + Iniative, Hotwire, Orbitz, TripOnline SA, Hotels.com, Priceline, Odigeo, Travelocity and Otel so you can book your BEST WESTERN PLUS Sunset Suites-Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#12 Best Value Hotel in San Antonio
#14 Romantic Hotel in San Antonio
#37 Business Hotel in San Antonio
#57 Family Hotel in San Antonio
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