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Microtel Inn & Suites by Wyndham San Antonio Northeast

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3911 North Pan Am Expressway, IH-35, San Antonio, TX 78219
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325 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Midland Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The sheets had yellow stains , there was old rice behind the door and we stayed 2 nights and left for the day and when we came back the room had not been cleaned properly, the blankets were on top of the sofa and the floor had not been cleaned. The only thing they did was change the towels, make... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
1 Thank flor806
microtelsanantonio, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Savannah, Georgia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This place is okay! We paid $300+ for a mini vacation surround my cousin's Army Retirement! Of course you will find some things that make you a little upset but the issues that gets my blood boiling is towels!!! We have five bodies in this room: 2 adults, and three small children! When house keeping came around the first morning,... More 

Helpful?
Thank CDRawlsM
Tony P, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank you for bringing... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Room was clean, but had some minor problems, like the toilet paper holder needed to be fixed, and there was some wiring hanging down from the ceiling. The staff was very friendly and helpful. I would stay here again.

Helpful?
1 Thank Haley T
Tony P, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your comments regarding the... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

All was good. Clerk wait for me at 11:00 PM and my family was happy with room, very comfortable. I recomended this hotel. I will be back soon.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Ivan P
Tony P, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for your recommendation, and we certainly hope that we can be of service to you and your... More 

Austin, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Air conditioner could have been colder but I like it super cold. I will definitely stay here again!

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Hello1763
Tony P, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Thank you for your high rating of our hotel! We also appreciate your suggestions for improvement and look forward to impressing you during future stays. More 

Level Contributor
7 reviews
1 of 5 stars Reviewed 4 weeks ago

The only people that I have had a good experience with here was the housekeeping and the older woman at the front desk when I checked in. There is a younger man who seems to work mornings here and the first couple days I was here (I stayed for a week for work) he would stand there and just stare... More 

Helpful?
Thank Rose_quartz0911
Tony P, Guest Relations Manager at Microtel Inn & Suites by Wyndham San Antonio Northeast, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings, I want to apologize for the fact that you encountered resistance and that you felt insulted by the inappropriate comment... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to Downtown San Antonio, Splash Town Water Park and The Alamo Have a sunny stay at our Microtel Inn – Suites San Antonio NE hotel near Ft. Sam Houston/AT&T Center San Antonio. We are within easy driving distance of exciting area attractions, making for a fun-filled stay. Short drive to Sea World San Antonio and Six flags Fiesta Texas. Take time in the morning to enjoy free hot breakfast, and check your email with free Wi-Fi Internet access. Before you head out for a day of exploring, work up a sweat in our fitness room, or go for a swim in our outdoor pool. For lunch, take advantage of our picnic area with grills, and in the evening, doze off in our new bream well bedding. Our San Antonio hotel offers free local and long distance calls, guest laundry facilities and free parking for vehicles of any size. Handicapped-accessible and non-smoking rooms are available as well as suites with queen beds. ... more   less 

Additional Information about Microtel Inn & Suites by Wyndham San Antonio Northeast

Address: 3911 North Pan Am Expressway, IH-35, San Antonio, TX 78219
Location: United States > Texas > San Antonio
Price Range: $58 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham San Antonio Northeast 2*
Number of rooms: 50
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Also Known As:
Microtel Inn And Suites San Antonio Northeast
Microtel Inn & Suites San Antonio Northeast Hotel San Antonio
Microtel San Antonio
San Antonio Microtel
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