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Hampton Inn San Antonio - Northwoods

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Hampton Inn San Antonio - Northwoods
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271 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Llano, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Location, cleanliness, staff, were exceptional. Have stayed here a number of times and they always deliver. Whether shopping or restauranting, wife and I expect and have not been disappointed a great experience.

Review collected in partnership with Hampton

Helpful?
Thank Craig W
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Craig W, Thank you for your feedback and taking the time to write a GREAT review! I am happy that our "Location, cleanliness, staff, were exceptional". These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Awesome place and staff! I will be staying again next time I come into town. Everyone is friendly and will to go out of their way to help you. I travel every week and rest assure i will tell all my colleges to rest their head here at this hotel.

Review collected in partnership with Hampton

Helpful?
Thank chrisrT6126JZ
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear chrirT6126JZ, Thank you so much for the "Excellent stay" review!!! We appreciate your feedback and taking the time to write us. I am happy to hear that our staff was "Awesome". These comments not only support the team, but help us to improve our services. Our goal is to exceed your expectations at every opportunity and we look forward... More 

Alabama
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My five night stay was fine. The check-in process was smooth as the Hampton Inn associate was the only person who greeted me during my entire stay. Every morning I walked by the front desk and passed the breakfast staff member and no one said "Good Morning". I couldn't believe it. Based on my observation, the rudeness was consistent with... More 

Helpful?
Thank MsTab
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear MsTab, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you did not receive the "customer service" that all guests deserve. It is nice to hear that your room was very clean & the internet was fast. At... More 

Grapevine, Texas
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

We selected this Hampton Inn because it was near family, but I would select it again because of all the restaurants and highway access. This is a very safe location and the two highways provide quick access to San Anthonio attractions. Very nice hotel.

Review collected in partnership with Hampton

Helpful?
Thank RazorbackMom2015
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear RazorbackMom2015, Thank you so much for the 5 STAR review & wonderful comments!!! We greatly appreciate your feedback and taking the time to write a review.These comments not only support the team, but provide us valuable feedback through the eyes of our guests. Our goal is to exceed your expectations at every opportunity and we look forward to seeing... More 

Houston, Texas
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have been staying here for twelve years-once or twice a month- they all treat me like family. Very nice ! Lucky, Austin, Sean and Linda are quite friendly. Great Service is their goal and they do an excellent job of making me happy.

Review collected in partnership with Hampton

Helpful?
Thank JohnandGlo2306
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear JohnandGlo2306, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. We appreciate your 12 years commitment to Hampton Inn Northwoods. We are so proud to... More 

Drexel Hill, Pennsylvania
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 20, 2016

I didn't have any problems with this hotel, and my stay was satisfactory. The staff were professional and breakfast was fine. The price was very reasonable and value was great. But, this hotel does seem a bit below the usual Hampton Inn standards. For one, my room lacked a desk. There was a 2-person table, and that would have been... More 

Helpful?
Thank tjd181
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear tjd181, Thank you for your so much for the survey response. I plan to share these "minor issues" regarding the electrical outlet & arrangement of furniture in our rooms. I do apologize for that, but hope you allow us a chance to show that we have made changes during your next visit to Stone Oak, San Antonio. Our goal... More 

san antonio, United States
1 review
4 of 5 stars Reviewed August 18, 2016

Great! Location was key. The time of relocation for work, my apartment wasn't ready for move in, first hotel I saw was Hampton. Staff is great and mainly because of Linda at the front desk, she accommodated and assisted in my transition!

Review collected in partnership with Hampton

Helpful?
Thank Vanessa S
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Vanessa S, Thank you for your feedback and for taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. Linda is an ANGEL!!!! I am happy to hear that our staff was able... More 

Humble, United States
1 review
3 of 5 stars Reviewed July 27, 2016

There were accommodations like a microwave and refrigerator that did not come in our room and I'm guessing because it was for only a short stay but for the price we paid we really could have used those things. Never the less, the stay was pleasant I would most likely stay again.

Review collected in partnership with Hampton

Helpful?
Thank Mary G
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Mary G, Thank you very much for taking the time to write a review. I apologize that you were not informed that our standard rooms do not have a microwave & a refrigerator. Please contact me directly on your next visit to the Stone Oak area & I will happily upgrade you to a room that meets your needs.... More 

Woodbridge, Virginia
1 review
3 of 5 stars Reviewed July 25, 2016

Would have been nice if the hotel and informed me prior to arrival that the hotel would be under major renovations. Upon entry into the room noticed that cleaning personnel have not thoroughly cleaned the room. Really hard dragging bags into side entrance of hotel. Fitness center was ground zero for storage of Reno material.

Review collected in partnership with Hampton

Helpful?
Thank James W
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear James W, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room, I will share your comments with the housekeeping department. We hope you will consider staying with us in the future. We promise to... More 

Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 24, 2016 via mobile

Great Staff! And The Room Was Amazing. Housekeepers Were Really Friendly And Maintenance As Well, Was Really Impressed Of The Professionalism At The Hotel. Though The Breakfast Needs Improvement...It Was Kinda Of A Mess.

Helpful?
Thank Rebeccaa M
Wilbur B, General Manager at Hampton Inn San Antonio - Northwoods, responded to this review

Dear Rebeccaa M, Thank you for your "Great" review!!! and taking the time to write to me. I know how busy your schedule must be but your comments mean a lot to me and I will most diffidently share it with the rest of our TEAM. I am happy to hear that our staff was able to be accommodating &... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near theme parks, golf courses, historical landmarks and an array of shopping malls, the Hampton Inn San Antonio-Northwoods provides a range of thoughtful amenities. Relax in one of the modern guest rooms and take advantage of free high-speed Internet access and an in-room coffee machine. Reward yourself with a movie on the 32-inch flat-panel T.V. Corporate guests can stay focused in the business center. Free high-speed Internet is available in the meeting room along with a range of professional staff on-hand to offer support. Stay energized with a workout in the fitness center or a dip in the hotel pool. Wake up with Hampton's free hot breakfast - offering a delicious range of options to get you off to a good start. ... more   less 

Additional Information about Hampton Inn San Antonio - Northwoods

Address: 2127 Gold Canyon Rd, San Antonio, TX 78232-1701
Location: United States > Texas > San Antonio > Far North Central
Price Range: $97 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn San Antonio - Northwoods 2.5*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Odigeo, Hotwire, Hotels.com, Travelocity, TripOnline SA and Priceline so you can book your Hampton Inn San Antonio - Northwoods reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn San Antonio
San Antonio Hampton Inn
Hotel Style:
#48 Family Hotel in San Antonio
#70 Business Hotel in San Antonio
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